Never normally do anything like this but am making an exception due to the amazing service I received from DialAFlight, particularly the adviser Cody. They literally do all the hard graft for an amazing price. Don't ever book a flight without using DialAFlight.
Greg, my contact at Dial a flight provided great advise, particularly as regards great location of LA airport hotel. (long flight arriving into LA at 2 am (UK time).
All bookings were good and any queries I had were answered by Dial a flight quickly whenever I called.
We have used Dialaflight before and they have never failed to disappoint. This time I was planning a surprise trip to New York. Cater at the company provided excellent information, was well aware of what I was trying to achieve. We booked and his recommended hotel in New York was far superior to where we had stayed before. He had added notes to the system saying that it was a surprise trip for my wife which resulted in us being upgraded in both hotels. Would recommend them 100%.
Jude at Dial a Flight always gets it right. He know what you want from a holiday and knows all the best Hotels to put you in. I have had 3 holidays arranged through Dial a Flight, the last two with Jude and they have not disappointed. Jude will ask you all the details he needs to know to ensure that you have a great time. I am just back from New York and the Hotel Mela could not have been more central to all the needs we had. Well done Jude, keep up the good work and I will be back shortly..... I do feel like another holiday.....
Bradley at Dial a Flight was extremely helpful and a pleasure to deal with. Booking with Dial a Flight always takes a great deal of stress out of my travel arrangements. Decided to extend my trip and Bradley organised this cheaply and efficiently. I have never been able to find a cheaper comparative price.
Would recommend Dial a flight to anybody and will most definitely be a returning customer!
David from Dial-a-flight has been organising our travel arrangements, several times a year, for well over 10 years and everything from flights, cars and hotels have always gone smoothly and to plan whether it has been trips to Australia, New Zealand, America or Canada. We cannot recommend him and Dial-a-flight highly enough for their exceptional organisation.
Dial a flight recommended a series of flights, hotels and a tour of Vietnam to my wife and I and it was the perfect experience. Flights were booked from Newcastle, to London to Hong Kong and then later on to Ho Chi Minh City. all flights were superb and connections were timed well. We then joined the Classic Vietnam tour with Indochina Tours and it was superb. The tour took us from Saigon through the country via Nha Trang, Dalat, Hue, Hoi An and finally Hanoi. The hotels we stayed at were all top class and it was very clear that the company was not trying to save money by using sub standard hotels. In each of the four different areas of Vietnam we were guided by local people whose knowledge, language and personal skills were excellent. We learnt so much from our guides as travelled around the regions and they were always able to answer questions.
As we journeyed north we visited a number of very interesting museums, cafes, temples and work places. We were shown many aspects of real Vietnamese life, real people, real jobs! We were also taken to a number of places were disabled people or deprived children are given a chance. Some of these institutions were supported by Indo China Tours and were very worthwhile ventures and initiatives.
Our host, Nancia, accompanied us throughout the tour and her knowledge of local places to eat, shop, have clothes made was fantastic. She also bonded the group by setting up restaurant visits most nights. This introduced us to many different aspects of local food styles and choices. I cannot praise her enough for the job she did!
Another important aspect of the tour was safety. We were kept informed of local weather conditions and we knew Nancia was in touch with people who knew what was going on elsewhere. Given recent events this is an even more important feature of the tour.
Eventually we left the tour and Dial a Flight had arranged a three night stay in an excellent hotel in Hanoi. This enabled us to relax in a luxurious hotel with a pool and a gym.
Our return flights were also well timed and organised with no delays.
I have used Dial a Flight before and trust them. Finn was great setting everything up and ensured we were ok from start to finish. The tour and everything else was great so well done to Finn and the team at Dial a Flight.
I work for a not for profit charity that works in sub Saharan Africa. I pay for flights out of my own pocket and it is an expensive business. I deal with Arthur who is my personal advisor. He sources the best and cheapest flights for all my trips. He is pro-active in ensuring that my flights are pain free. I recommend Dial a Flight to everyone I'm in contact with. Second to none!
A party of us went to Dubai for a family wedding.Ben was recommended by one of the party as he had arranged flights for them on previous occasions.All went well including a bassinet for our nine month old grandson.Ben was easy to talk to and did his best to help sort all our needs.
We will ask for Ben on our next long haul flight and as we like to fly business class hopefully he will get us a good deal.
I contacted dial a flight and in particular, Sonny Tanna's team about tow trips now. One to St Lucia and the other Goa. Both times they have been really helpful, offered honest advice, were friendly approachable and always in touch, even late at night.
They helped me with hotel, flights and transfers. The regular emails and app were a great help. Excellent service by all and would def use again.
I have generally dealt with William who remembers me (even when he spoke to my wife) and always seems like an old friend.
I have never been disappointed with the Dialaflight service whether travelling long distance or shorter journeys on budget airlines. I have also never been able to find a cheaper comparative price.
I can honestly say that Dialaflight have taken a great deal of stress out of my travel arrangements. I will definitely be a returning customer and would recommend them to anybody.
Have booked with dial-a-flight three times. Each time I've had quick efficient service. They know that good service means repeat business. Haven't used them for cars/hotels yet, only flights, but may well do so in the future.
Have tried booking direct with airlines, but inevitably I get hassle on their websites, and they don't arrange visas like dial-a-flight do. In any case, why bother? D-a-F get me the same price and they also can give me alternatives e.g. cheaper flights. I've booked twice UK/Australia, and they gave me cheaper alternatives e.g. a longer haul via Peking. They pointed out it was a longer trip with longer stopovers, but they did get me a cheaper alternative.
Once the booking's made, e-mail updates from D-a-F keep me fully informed.
I feel they actually care about their customers - I know it's a business, but speaking as a satisfied customer, I think it's a good one, and I'll gladly book with them again.
Thanks for all your help booking my flight and your advice. Things went pretty smoothly on the whole. A couple of blimps coming home but out of your control. I'll certainly be in touch next year when I go back. Thanks again. Jean P
Benjamin was very knowledgeable about the cruise we booked (giving insider tips since we were cruise virgins!) and very helpful with getting us accommodation in Vancouver. I have used Dial a flight for a number of years and I love the fact they go that extra mile to make my trips a little bit more special.
What an ambassador Elliot is for Dial A Flight. We have used DAF for many years now and always to visit the USA. This trip was special for me as I was booking a surprise trip for our 30th anniversary. Elliot took time to get prices for numerous areas hotels etc, once I decided to Go to Orlando he got us a great deal Flying upper class with Virgin Atlantic. You would think thats were the service ends but not only do they keep you advised but he also booked the seats on the first day that they were allowed. Looking forward to dealing with Elliot in the near future.
When booking this years flights and accommodation Gary at Diala flight gave us his usuall fantastic high quality level of service. We have used Gary for booking our flights to the USA since 2009, the fantastic customer care shown in 2010 when the Icelandic ash cloud left us stranded in Florida has ensured we will continue to do so and highly recommend him. This year was as good as always.
Naill was great from start to finish. We changed our itinerary quite a few times between booking and leaving for our holiday and this was never a problem for Naill who was only too pleased to help us. A 3 week tour of the states that ran like clockwork with everything booked as it should have been. He saved us quite a few quid on our best quote and gave us a number of great bits of advice that proved invaluable in the end. I am not sure of the other representatives at dialaflight but if you deal with Naill you won't be disappointed. I will definitely speak with Naill before looking elsewhere in the future .
Using Dial a Flight as we have done for many years now has made going on holiday so much easier. Gordon as our agent is always happy to take phone calls or answer e mails and over the years has provided us with an exceptional service. The prices are always competitive and the paperwork comes in plenty of time. Most of the time we just want flights and cars but when we wanted a full holiday that was easily done too. Someone at Dial a Flight has usually been to where you want to go and that means you can get personal advice about hotels etc. Thank you Gordon, thank you Dial a Flight.
I booked with Kelly from Dialaflight and she was very helpful. I had a million questions before leaving and she was always very friendly answering my emails - even when she was away on vacation.
She followed up on my trip a few weeks before we were leaving, making sure that we had everything ready, all documents etc., and when my flight unfortunately got cancelled only 23 hours prior to departure, she called me several times, to make sure I got the best possibly connection to my destination. So I would recommend using Kelly and Dialaflight to anyone. They were so helpful and very quick replying if I had a question.
Use DialAFlight each time I travel to Australia, always first class customer service, they go that extra mile to ensure all aspects of your trip are covered. Compared them with many other agents, no competition, they are simply the best! Thank you to Stan who took care of my recent booking.
Used Daniel at DialAflight for several years now to book our flights and car hire to the US, each time has gone smoothly and I cannot recommend them highly enough, great service, what more can you ask. Already planning next years trip.. 5*
Harrison from Dialaflight arranged our flights and car hire for our recent trip to the USA. He sorted everything in one phone call. The flights and connections the car hire and kept it all within a budget we were happy with. Close to the departure date I needed to check some details and there was always someone available to help me. An email was sent to me shortly before we travelled making sure we knew what to do and checking that we each had and ESTA for entry into the USA. I would contact Dialaflight the next time I need a holiday arranging.
We've just got back from a 3 week multi element trip to Vancouver, two legs of which were organised and booked via Marcus at Dial-a Flight. He was fantastic, expertly juggling our flight/city hotel/car hire requirements so we got the best deal we could for our budget - examples being to get us return premium economy seats for near enough the same price as the airline we'd sourced were going to charge for one way and getting us a hire car upgrade which turned out to be very useful indeed.
We received a clear itinerary including terminal data well in advance and when it came to actually traveling the reality matched the program seamlessly which was fantastic.
Over the last few years we've booked a number of trips via Dial-a-flight and always had great service with no hassle and would have no hesitation recommending them to others.
David & Pat Purvis
I have had problems over the years trying to book holidays for myself and my husband as he is a paraplegic and needless to say travel companies usually don't go out their way to help you from past experience.
THEN I FOUND TAYLOR at DIALAFLIGHT, were can I start, after chatting to Taylor a good few years ago now explaining the difficulty we have faced in the past, he reassured me that they would deal with my problems and help to the best of his ability.
He restored my faith back with a travel agent. We have used Dialaflight about 4 times now, always going back to Taylor, he does go above and beyond for myself and my husband, offering great advise on hotels and arranging with the hotels and airlines that everything is covered and pre-arranged and confirmed and booked to deal with all the problems that come along with being disabled.
I am a pain when it comes to deciding where to go as I try to work out the best options available as we like to go to the USA as my husband has to do multi flights. Taylor is very patient with me, goes through the options and comes back to me as soon as he can.
I can honeslty say that I will be using the services of Dialaflight again and of course I will be asking for Taylor as I cannot praise him enough.
Thank you Taylor
Mandy & Nicky
I've been using DialAflight on and off for years and have invariably been satisfied with their assistance. While perfectly capable of booking on line, I travel a fair bit to Africa and like having the backup of a larger organisation with ABTA status should anything go wrong. I recently 'discovered' Robert, who is enthusiastic, conscientious and has a great sense of humour in the face of a customer senior moment - gold dust.
Michelle works hard to ensure our holidays(despite our destination changes when we can't decide where to go and stay)
Her consistently helpful, cheerful and patient manner makes planning and booking a pleasure. We have booked consistently for 4 years multiple destination holidays and without exception flights, hotels, car hire etc have been so well organised and of a very high standard.
Looking forward to 2014 and next booking.
Brian and Gaynor Ashton
THIS WAS A COMPLICATED TRIP BUT DAILAFLIGHT MADE IT EASY EVEN AFTER WE HAD TO MAKE CHANGES TO THE ARRANGEMENTS. THEIR PROFESSIONALISM AND JOB KNOWLEDGE OF THE AREAS IN THE STATES TO WHICH WE VISITED MADE OUR HOLIDAY A TRIP OF A LIFETIME.
WELL DONE AND THANK YOU TO DAILAFLIGHT AND ESPECIALLY TO THEIR REPRESENTATIVE WAYNE.
Have used Dialaflight for years(well 15 or so)for annual flights to Athens,and to occasional flghts to other destinations.Always found good cost options and good fast service.Have also used them for hotel booking even when not booking flights,such as hotel in Cape Town,and 4day excursion around the Cape area.My present advisor is Roger,who is excellent,friendly and helpful.Always confirms arrangment a week or so before travel.Very reassuring.All in all very good.
We used Dial a flight to organize and book a holiday in Marrakech to celebrate our 25th Wedding Anniversary. Our consultant Mike was exceptionally helpful and spent a lot of time to make sure all was perfect. The trip went smoothly with no hitches, flights were fine, transfers were all on time and the Riad was just fantastic, and oasis of calm in the midst of the mayhem that is Marrakech.
I have another trip booked with them to Thailand in November and on this experience i fully expect it to be plain sailing.
I would not hesitate to recommend this company and Mike in particular!
Sales Advisor, Tristan from DialAFlight is known to us since 2010. My husband and I have always received the best customer service from Tristan and would recommend him to anyone. We would like to thank Tristan for taking care of us when booking long haul flights - for his professional approach and outstanding customer service, the healthy working relationship he has built with us over the years and his expertise in sourcing the best possible deal for us every time we need to fly.
Mr & Mrs Smith (Oakham)
I have just recently returned from Las Vegas and San Francisco on the 19th September 2013. Dialaflight were amazing, I dealt with Chris who organised everything right down to the last detail, even making sure we had done our visas online for America. No nasty surprises when it came to baggage charges as he had made sure these were included even on the domestic legs of our flights, as some passengers were having to pay extra. I have already reccomended him to some people we met whilst we were in Vegas and will continue to do so, particularly as I am an ex Travel Agent. Congratulations Dialaflight we had an amazing time. Many thanks Lesley Carson
Having booked with a very helpful person named Marco,he ensured everything was arranged for my recent Vietnam trip which was faultless.
I had all the information on my mobile phone and all the interconnecting flight details and handling was first class.
I will certainly be using this 1st class service again.
Well done to a very friendly and helpful team, something which is quite rare these days!
I checked flights in NZ and got some interest and a price, but there seemed to be little info or competition. So I thought I'de try Dial a Flight and rang a sales rep there, Daniel, who I had used in the UK. My wife and I wanted a round trip; Aukland to UK on to Crete and back to UK for the best price. I got excellent service, with options, and settled for Aukland to Heathrow, Luton to Crete, Crete to Athens to Dubai to Auckland. The price was lower than I had got in NZ and he also booked us an overnight hotel in Dubai. We have just got back, and cannot fault the advice, service, hotel quality or the price. Other members have used Daniel with similar results, so we would use Dial a Flight and Daniel again. 10/10.
Booked with DAF recently as my daughter requires an op in the US. A family member recommended them after they sorted a massive tour of the Caribbean for them. Explaining our differing needs for outgoing and return journeys i found Debbie very helpful and understanding. Will report back on anything untoward occuring that might change this for better or otherwise.
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