Dialaphone reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very poor all round

Poor service. Very difficult to get to speak to a human rather than automated service. Salesperson told me phone would be with me within 5 working days but delivery date on account showed delivery due in 3 weeks. Then told sales often say that but they don't know how long it takes. Then told I couldn't cancel order. Was told new talk plan would take effect within 24hrs with a "pro rata" allowance until my next bill date. Later found out this was also rubbish - didn't take effect until after my next bill and then only because I phoned Orange several times - they told me dialaphone hadn't put through my upgrade.

Really poor, unlikely to use dialaphone again.
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