Dialaphone reviews

Dialaphone reviews

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Review by confirmed purchaser

Dialaphone pushed all the wright buttons on my new phone

Delivery on time,great phone sony xperia u,very pleased with price and product.No hassle what so ever with Dialaphone,TOP MARKS for the service they provide********
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Review by confirmed purchaser

So far so good

Everything has been good so far: great deal, very prompt delivery, love the phone. Just hope the cashback works when the time comes!
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Review by confirmed purchaser

Very smooth transaction

Very easy to order, good information, very pleased with the phone
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Review by confirmed purchaser

there as cheap as chips!

I would recommend daily a phone to anyone the man who sold me the phone was brilliant he knew all about the product and deal was a lot cheaper than VodafoneI have all ready sold them one more phone with more on the way
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Review by confirmed purchaser

very helpful and accomodating customer service

i am greatly pleased with the service and i will highly recommend to friends.
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Review by confirmed purchaser

Good Sales service with terrible after care customer service

Great service from them when they want the sale but awful after sales customer service if you want to speak to them with any problems once you have the phone.
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Review by confirmed purchaser

Very poor all round

Poor service. Very difficult to get to speak to a human rather than automated service. Salesperson told me phone would be with me within 5 working days but delivery date on account showed delivery due in 3 weeks. Then told sales often say that but they don't know how long it takes. Then told I couldn't cancel order. Was told new talk plan would take effect within 24hrs with a "pro rata" allowance until my next bill date. Later found out this was also rubbish - didn't take effect until after my next bill and then only because I phoned Orange several times - they told me dialaphone hadn't put through my upgrade.

Really poor, unlikely to use dialaphone again.
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Review by confirmed purchaser

Excellent from start to finish

chose mobile I wanted, chose tariff, filled in details, click send. Received 2 days later. Excellent.
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Review by confirmed purchaser

Suberb site /fast delivery/fantastic price/will highly recommend

searched internet for this particular phone and came across this site - ordered and it was delivered next 2 days. Excelent product very pleased. No problems and will definately recommend.
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Review by confirmed purchaser

Speedy accurate service

I really can't fault them. Did what they promised
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Review by confirmed purchaser

Very good service

Very good service
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Review by confirmed purchaser

Excellent service, great price!

Absolutely delighted with the price of the contract I got from Dial-a-phone. Much better than the contract offers direct from the service providers, with a better deal at a cheaper price. Great, quick service too!
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Review by confirmed purchaser

mix up on the order

ordered an upgrade phone, staff helpful but the phone turned out to be a new contract. cancelled order due to needing to keep old number.
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Review by confirmed purchaser

exactly as it sais on the tin!

Very efficient, straightforward, no messing around or hassle.
Nice to deal with , knowledgeable and curtious.

Would recommend to friends.
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Review by confirmed purchaser

Good, but more ease of speaking to customer service would be better

Dial a phone got me the phone I wanted and a price plan to match but as yet the price plan is not what I agreed to its is still on my old plan
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Review by confirmed purchaser

Good responce in terms of uprade,pleasant lady on other end and found me a good deal

Good service at the other end, lady at the other end very pleasant and got me a good deal.if trying to contact them on the phone though.better off going to phones for yu as they are part of dial a phone and speaking to someone face to face.had a connection problem to start off with, went to p4u and were helpfull and let me use there phone to sort it out, again spoke to another lady on the other end, and again she was very pleasant.
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Review by confirmed purchaser

Smooth transaction, with a brilliant contract price.

I knew what phone I wanted, so it was just a matter of searching the net for the best price/contract.

Dial-a-phone came out on top. Having ordered from them 4 years ago, I knew the process was reasonably straight forward and hassle free. Ordered Friday, phone came Tuesday.

Only criticism is the number of telephone options to just try an talk to somebody. This aside, great company and great value.
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Review by confirmed purchaser

good service and a good deal.

Only disappointment was that my redemption forms for cash back weren't in my parcel as promised. All other service was good.
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Review by confirmed purchaser

Surprised! Not as good as I had expected

Disappointed by the service. Took a long time before I could actually use the phone. The sim and number I was issued was allocated to someone else. I don't believe it is a new phone as the times were for Australia and so was the weather . Don't trust this to be a new phone. Feel cheated. Waiting for other things to go wrong. Don't understand the gadget help
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Review by confirmed purchaser

THE SEAL ON THE CASE WAS BROKEN!

Dialaphone communication was good, they kept me inform when my delivery was. But I was not happy when I received my phone because the outer package was not tape or had any seal. I look inside the box, there was my phone in its case. The case had a black seal on it with a message "DO NOT ACCEPT IF SEAL IS BROKEN CAUTION SEALED PACKAGE" . The seal was broken so I immediately called the customer service because I was concern. The customer service advisor explained the warehouse open it to check if all the item was correct before despatching. This explanation is not acceptable because the checking process should be completed before they seal the box and not to break the seal again. This had given me the impression the phone had been tampered with and the phone might not be new.

www.dialaphone.co.uk Details

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Dialaphone is ranked 25 out of 58 in the category

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