DialToSave (dialtosave.co.uk) reviews

DialToSave (dialtosave.co.uk) reviews

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It would be easier to operate if we can make follow up calls without having to re-dial everything

It would be more likely that I will use DialToSave if I could just press a key (e.g. Star or Gate) to make another call after finishing with the earlier one. Having to re-dial the access number, plus the long pin code, then the number you wish to dial is really a pain. Having the repeat all the above when I try to dial another number, or the number I was dialling was engaged or with no answer, this really gets my nerves.
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Brilliant service..... I don't know how they do it!!

This is the best deal Ever. It does what it says on the can! I was a little bit wary in case there was a connection fee etc. I put £20 on Pay Pal (Safest way) and I spent ages talking to my friend and it's about 3p per minute. I would definitely recommend it and have given the number to all my friends. It's not even an 0845 or 0844 number.

Great!
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Ease of use

Very easy to set-up, use and flexible calling options. Good value.
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Affordable way to keep in touch with my daughter whilst she's travelling

Recommended this site by a friend and we have found it invaluable to keep in touch with our daughter whilst she's travelling in THAILAND. Absolutely amazing value for money - cheaper than ringing my mum! . Occasional difficulties with connection but always get through eventually...really can't complain for the price . Very user friendly from purchase to calling and paypal payment for extra security. Chuffed to bits!
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Amazingly fantastic.

I needed to find a way I could call France regularly that wouldn't break the bank. I did some searching and digging around and came across dial-to-save. It sounded straightforward, no catches, and I could even pay by PayPal. Effortless registration and setting up. I would thoroughly recommend this. I can use it on my mobile or landline. I can literally speak for just pennies. It's by far the best £5 I spend on a monthly or longer basis.
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Very good so far

I have been using dialtosave for over a year now and I'm happy with it.
I contacted their customer service a year ago and they were not the most pleasant to contact but hopefully it changed by now.
Overall, very good pricing if you have free minutes on your mobile
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Great value for money

I am very happy with the service taking in consideration that is the cheapest service that I found on the market. Very very pleased!! Thank you very much
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I call anytime for less money

Eveyr day I use the call service to call my home country and it always work fast.

Since i start it save me money and now i dont need keep buying cards from newsagent. It is much easier like this as i buy more from my phone, and then i use it from my phone.
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Cheap and trustworthy

I use this service most weeks to call abroad. It's definitely one of the cheapest, but they haven't disappeared like some of the other cheap providers do. Mainly use it to call from a mobile.
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Simple and Good

I use the service quite a lot and it saves me a lot of money.
Only reason I give it 4 stars is because sometimes it takes like 20 seconds to connect.
Call quality is good enough for the price. Definitely worth using if you call alot abroad from your mobile.
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Really cheap international calls

It's hectic trying to keep up with my brothers and sisters. My biggest brother lives in Spain, my sis lives in Mexico, and my other brother lives in Franch. Dialtosave made it less hectic to keep track of all the international calls and so forth. I mean they really saved me a lot of money and I'm glad for it! Thanks :)
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long time trustworthy company

I've used dialtosave for many years now to call family and friends all the time.

It works and its much cheaper than using my mobile via my own network. I didn't want to swtich my sim card which is why i started using dial2save, but it turned out to be great decision.

Only thing is that sometimes it takes a few seconds for the call to connect, but a few extra seconds at 1 pence per minute is ok.
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Difficult start

Last evening I repeatedly called the access number for hours. It always gave me the engaged tone. I am very disappointed so far.
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Very happy!

I am very happy to have found this site,I was desperate as the company I had been using folded up without any warning taking with it all my balance, which was substantial.

I make numerous calls to South Africa and Spain where I have family and it would cost me a small fortune to call them as regularly as I do with my normal landline phone company.

As Su Larcombe says ,the DTS Support Team are very efficient and respond very quickly to any quieries and problems one might have.

When I first looked at DTS was a bit wary as there is no telephone contact number but on emailing them was reassured that they are a bona fide company and they have proved themselves as such to me.

OK,occasionally I have been cut off during a conversation causing one to have to redial,which I can understand would be inconvenient if it is a business call..but this is very far and few between.

Just a little tip,if you have a Talk Unlimited plan with your phone company eg;Virginmedia, make sure you end your call before an hour is up,say at 59 mins and redial if you wish to continue your DTS call.If you don`t Virginmedia,in my case,will start charging.

I have never had any problem regarding my balance etc.

Thank you DTS ,without you, I would not be able to talk to my family as often as I do.
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Great support

I've been using DialToSave for about 6 months calling Egypt, when I've had any questions the DTS support team have given excellent service. My only complaint - and this is more likely to be something at the Egyptian end - is the quality of the connection sometimes. On particularly bad days I need to call several times or even give up until the next day! I can call Egypt for about 5 minutes for what it will cost me to send a text message, so why not speak!?
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Super support

I've been using DialToSave for a while to call South Africa from the UK, and had no problems until recently. I got a message telling me that the number wasn't recognised. I logged the issue via their web site and got a quick reply, and this was followed by a couple of exchanges which were also dealt with pretty much right away. The number I was calling was incorrectly tagged as a premium number, but they looked into it and fixed the issue very quickly. Issues will occur with any company, but for me, it's how they deal with them that separates the good from the bad, and DialToSave from my experience are excellent.
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a wonderful service

I have found this company just a joy to deal with every time I order more credit. Their operation is efficient, clear, simple and streamlined. And the service does what it says and is truly a great help. So a big Thank you :)
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Former Alpha Telecom user looking for a home

I came to DTS as a refugee from Alpha Telecom which seems now to have closed down for good. I think my last successful call through them had been around 10thJanuary 2012.
I bought £20 of credit with DTS via Paypal and am still using it for daily calls to Europe. At the end of its life Alpha T seemed to be promising all kinds of generous pricing structures, so that it may not be fair to describe DTS as less good value. Obviously their charges are still massively cheaper than the main mobile and fixed line providers.
On the whole the DTS audio quality has been better than Alpha T so far and the service at least as reliable. The only exception occurred repeatedly over a period of about two hours yesterday evening (27/2) when the call-up procedure continually got stuck after the credit announcement. It proved impossible to enter the destination number and 90% of attempts at a call timed out. It will be nice if it doesn’t happen again.
The call-up procedure and spiel commented on by others can seem long-winded when calls drop out or won’t connect properly, but obviously, under ideal circumstances, it is refreshing to have such informed control over your credit and to know how many minutes you could speak for if you really wanted to.
I had used Alpha T more or less daily for at least a decade and in two respects DTS currently falls short of what I am looking for to replace them.
-Firstly, it seems that DTS allow you to register a uk mobile number, but not a land-line number. This is short-sighted, with respect. Many customers will certainly have access to even cheaper ‘uk-landline to foreign landline’ calls than DTS is offering, but a ‘uk-landline to a foreign mobile’ call is a different thing entirely. Here DTS has a role to perform and it would be a great help if a uk-landline number could be registered too, so that it is not necessary to try to memorize the personal access code each time. This facility was a real strength of Alpha T for me.
-Secondly, the Alpha T access number began with 0208 just as does the DTS number. From Germany for instance, that number could be reached in London literally without cost and my German mobile was a number I had registered with Alpha T and could therefore be used for calls home to the UK as well as calls to abroad while I was abroad. At the moment DTS seems to permit the registration of uk mobiles only. If they could broaden their remit a little, their service would get much more use by travellers in my position.
Overall I’m quite happy to have found DTS and I’d much prefer it to get better than to need to continue my search for complete perfection elsewhere. I read in the comments of other users on this site how very approachable and cooperative DTS customer service is so there is hope. Alpha T had its virtues, but were rather opaque in technical matters and certainly perhaps rather slippery over the sale of credit and its monitoring.
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Good service- straight forward process

Sign-up process is simple and straight forward.
Quality of service/calls good (can be improved).
having individual numbers for speed dial takes a bit of time (setting them up and storing numbers in your mobile etc) but once this initial process is completed, it's very easy to dial.
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GOOD PRICE BUT POOR QUALITY

Easy to purchase credit and good price for calls to the cameroon, but unfortunatley the call quality was so poor it was unusable. I have spoken to Customer Service via e-mail and they say that they have re-routed the line. I tried this evening at it was marginally better but still a long way from what I get when I dial the number direct !

DialToSave Details

About this company

DialToSave provide cheap international calls from both UK landline and UK mobiles to any country in the world, via their CreditTalk and InstantTalk services. DialToSave also provides news, reviews and price comparison of mobile phone deals.

Visit DialToSave (dialtosave.co.uk)

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We live here: United Kingdom

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DialToSave (dialtosave.co.uk) is ranked 2 out of 13 in the category

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DialToSave (dialtosave.co.uk) is no. 2 in the category:Mobile Network Provider

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