DialToSave (dialtosave.co.uk) reviews

DialToSave (dialtosave.co.uk) reviews

Good
8.6
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I'm upset

I used to like the service and I even recommended them to my friends but I was not happy the last time because they told me I had 100 minutes to talk but after 30 minutes the call was cut off and I had to dial again the same number, then I was told I only got 30 more minutes to talk. What was that?!!! I was upset and just told myself, "I will not topup my account again".
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Disappointing

I used to love dialtosave and made it my only option of purchase for international cards but now its been losing my customs due to technical error which keeps on repeating all the time.as a busy man i found it a bit annoying to contact customer service everytime. The last time i use it on the 28/12/2011 the operator would not tell me how much credit i have after i've topped up and before it use to remember my password from the phone i use but now it kept asking me to enter it again.thats a bit disappointing and i found it only going down instead of improving the service.i would have understood if it was a one off technical error but it doesnt seem so.communication does cut off at some point too.i have noticed as well that during winter time customers get lower credit for the same amount of money use to purchase during summer time.
It has now reach a point that i will have no other choice than looking for another option.
Customer service wise i would say excellent.the team we have behind has always acted professionally and fast.impeccable. Well done to the customer service team.i think you deserve another 2 stars.
Regards
ggoreeba@hotmail.com
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Great service

Excellent prices...recommended
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GREAT WEBSITE!!!

I have used DialToSave for a while now and it is great,I save pounds on my overseas phone calls,one can use it with their mobile too.
Although there is no phone number to make contact with them(this bothered me at first) their Customer Services is second to none,just leave a message on the site and they get to you real quick,,,,very helpful too and personel,by this I mean,they seem to treat you as if you are a friend and not just a customer.

Don`t think twice about using DialToSave!!!!
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EXCELLENT SERVICE

I use Dial to Save regularly to call Grenada. Top up via Paypal is makes topping up super easy. I am very happy with the service and have recommended Dial to Save to friends and family.
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Excellent Customer Service

Have used Dial to Save regularly to ring Gambia and I'm extremely pleased with the service. Top up is simple online and paying with paypal is a bonus.
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*****

So far so good Dial to Save! I am a new member since last week!
I am impressed so far. :)
DialToSave

Reply from DialToSave

Thanks Laura. Is there anything specific we can do to get it from a 4 star rating to a 5 star rating though? We always want to improve any way we can. Just let us know at http://support.dialtosave.co.uk (if you have ideas for improvements, then ask for Richard when you send the message)
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Excellent Service

Use dialtosave.co.uk regularly to call my folks back home in Austria. The line is clear and stable for literally every call, no different from a standard BT line. Topup couldn't be easier with PayPal or via text. 100% recommended. (I'm not affiliated with dialtosave.co.uk).
DialToSave

Reply from DialToSave

Thanks Chester. We really appreciate your kind words and are glad you're finding our service useful.
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Amazing service!

i love these guys! they give you an 020 number, and 0800 number and every possible country you can think of calling!
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Excellent value company

I am happy with the dialtosave, having used them a few times. It is very easy to set up and usually easy to use. On one occasion I had problems getting a number and emailed them. It was sorted in less than an hour. The service was extremely quick and friendly. I like the fact that you are informed twice how much credit you have, so there is virtually no possibility of making an overseas call and paying the phone provider's ridiculous hourly charges. Long may they continue!
Now a year later, I am still happy with this company - lines are clear and usually I get a connection quickly
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Helpful Customer Support

I am very new to this service. Before I used the phonecard from my newsagent but I found this online and emailed for advice before I bought the card.

They emailed me back in about 20 minutes, and answered my questions about the rules. There are much better rules for dialtosave service than for my old phonecard service, because the money lasts 90 days and you can extend that when you buy more credit. My card used to be valid for 30 days.

I have only made a few calls, but it works fine.
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Part of Daily Routine

I use dialtosave every day to call my family in india. generally i call from my mobile so i use their credit talk product. It costs 1.5p per minute to call from my mobile, or 1p per minute from a landline but i don't usually use that.

the product is like a normal newsagent calling card except with extras like that i just call one local UK number and it connects me directly to my parents without having to dial their number. also i can check my balance.

i do wish it was 1p a minute from my mobile too, but really it is still very cheap, much less than with o2.
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I find Dial to Save a very good service

I have no complaints with your service it is always very good. I enjoy talking to my Family in Cyprus and find it the most reliable way of getting a good conversation without any delay , only sometimes is there a very slight overlap but nothing to complain about. I just wonder if my sister can get the same setup from Cyprus to UK or infact from Cyprus to Nigeria, its s big ask but wonder if there is any way this is possible.
I will continue ussing Dial to save.
I have one question, I quite often want to use my account at dsomeone elses house, which I did once and they ended up with a connection bill of quite as few pounds which obviously I paid, could never quite work out what that it was about, perhaps you could explain it to me.
Sincerely
Jenny Jones
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fantasic

they are amazing, very fast and friendly..easy to add funds to your account and make calls to any country. i would advise anyone to use dialtosave.
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Good service

Good service. However sometimes the line goes silent. Overall no concerns and very happy with service.
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Very convenient

I frequently call Pakistan mobile to mobile. It is brilliant, no other service lets me call Pakistani mobiles for so cheap and from my own mobile!!

I really love the billing process, it updates your balance within seconds literally. It is really quick, efficient and easy to use. No cards, no hassle.

I only have one complaint. I don't know if this because of my phone's provider or my friend's provider but unfortunately sometimes the call quality can be quite low. However overall, I can say the service is great.
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G O Ayella London

A 4-Star Service

The billing service is very accurate, and offers many options for credit topup making the service reliable and efficient.

So far; no complaints.
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Excellent Customer Service!

Me & my family have been using dial To Save for nearly a year now and on the odd occasion where we unsure of something or when there had been a misunderstaning (on my side)

I was given nothing but great customer service with a satisfactory outcome. Hence why I am taking time to give them two thumbs up!

Also the use of the system has been made so easy with great connection quality. Try them & you will see for yourselves

: )
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very good service

Good value for money :-) Have been using it every day for over a year - a lot better than international calling cards. I would highly recommend it to other people.
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3 star

I would say the service is excellent, in speed & applying the credit. although the networks can be far from acceptable, I have had many wasted calls whereby repeat calls have been necessary to achieve a decent conversation. (i.e loss of speech/crossed lines, interference etc: At times the calls just cut of randomly. On other occasions I have connected to the same number I always ring 0022077**46**6, & an auto attendant then some prostitute chat line on many occasions telling me what bikini she had on, & what she was prepared to do to me..!!?! Numerous attempts later & lost credit & finally reaching my dialled destination. I intend to try elsewhere.

DialToSave Details

About this company

DialToSave provide cheap international calls from both UK landline and UK mobiles to any country in the world, via their CreditTalk and InstantTalk services. DialToSave also provides news, reviews and price comparison of mobile phone deals.

Visit DialToSave (dialtosave.co.uk)

Contact information

We live here: United Kingdom

Category

DialToSave (dialtosave.co.uk) is ranked 2 out of 13 in the category

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DialToSave (dialtosave.co.uk) is no. 2 in the category:Mobile Network Provider

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