I speak to my family who live overseas on a daily basis. DialToSave's 0208 access number combined with my blackberry bolt on for free landline calls means i can save literally £100's of pounds a year.
The quality of the line is great and in fact is often better than my mobile providers direct line.
DTS's paypal topup option is extremely convenient.
My boyfriend lives in Los Angeles, USA, SO FOR US THIS HAS BEEN A GODSEND... BEING ABLE TO CHAT ON THE TELEPHONE WITHOUT WORRYING ABOUT HOW MUCH THE CALLS ARE COSTING... WELL DONE FOR PROMOTING CROSS ASTLANTIC LOVE !
I used dialtosave to call a landline abroad, instead of charging me the 1.5p rate advertised, they charged me at the 13p mobile rate.
They don't have a service line, or indeed any phone number (they are a phone company - you work it out), you have to use an automated, and complicated web system to complain.
When I put a complaint in they just stonewalled, I had to threaten them with the small claims court and solicitors costs to get my money back.
I strongly suggest you have nothing to do with them.
To reply as a company, please log in to your business account.