Definiately worth shopping with Diamond Geezer, excellent service provided by their polite and confident staff. I was kept informed throughout the whole process and can not fault anything. the item I perchased was delivered with the timeline they set, the product was exactly what i had ordered and the packaging was superb.
I will be definately doing business with Diamond Geezer again and hopefully within the very near future.
Thank you to all your team.
Having received my beautiful engagement ring, which far exceeded by expectations, I am now totally addicted to diamondgeezer website ... the concept is fantastic and the staff excellent ... Clive organised the ring and was so helpful in the whole process, the fact you can choose your stone gives you complete confidence in what you will receive at the end of it. I have compared my ring to high quality diamond shops and can say it feels great knowing you have a ring, as good, but a fraction of the cost ... I have recommended them to a friend whose fiancee will soon be the proud owner of a diamond geezer engagement ring and will continue to recommend to any one who will listen to me!! ... thank you so much for giving me such pleasure and also, more importantly, giving my Fiance the opportunity of giving me such a beautiful ring .... very very happy ... ps: don't forget they do an array of other jewellery too, just got my xmas present, beautiful bracelet!
I would definitely recommend purchasing from Diamond Geezer. The web site is easy to use, the initial on-line chat and subsequent telephone call with Clive was friendly and informative and the follow up emails with the all the various check points keeps you updated every step of the way. The whole process made me feel assured and confident that I had chosen the right company to make my purchase.
From the initial phone call to order my ring Clive was absolutely brilliant!he explained in detail how the ring would be made tand I was kept up to date every few days as to inform me at which stage my ring was at.(I do not know any other jewellers who do that in such depth) I was delighted when my ring was arrived in a exceptional quality ie:beautiful tissue paper embellished with a diamond print,also a beautiful velvet pouch and a very highly classed double ring box.Also was a delightful personal guarantee which made me feel very special.On delivery I found my ring to be a little tight I emailed diamondgeezer and they rang me back straight away,they told me to send the ring back and they are now altering it with no fuss(which again I have never experienced such politeness and efficiency at any other jewellers) I would recomend Diamondgeezer to every one and I will!Thank you to all at Diamondgeezer for making my experience so personal and delightful you are brilliant in every way!lots of love Jill from wigan lancashire xx
I recently proposed to my girlfriend of 7 years on a trip to Rome and finding the perfect ring was proving traumatic before I stumbled upon Diamond Geezer. Without doubt the best service I've relieved from any company full stop. From the ease of navigation of the website, to the expert help I recieved from Luke in selecting the perfect Diamond, the choice of settings and materials, the speed of delivery and the fantastic after care and resizing. Not to mention the value for money, the ring has been independently valued in the high street at nearly double what I paid. I have recommended the company to everyone who would listen and will be doing all my jewellery purchasing from here in the future
I purchased a wedding ring for my husband and I am absolutely delighted not only with he product which is fanastic but also the service. I received updates by email at every step of the process. From the time I placed the order on line to the time I received the item took only a week. I even received a call on the day I received the item to ensure that I had not only received the item but also to see whether I was happy with it. Outstanding service. Would highly recommend this company and their products to anyone and I will certainly be placing more orders in the future...
Took under a week from order to delivery and the finished Ring I purchased is simply stunning.
I bought my wifes engagement ring and our wedding rings from Diamond Geezer a few years ago so I had no reservations in purchasing through them again and at the price they cant be beaten in my opinion.
I would recommend using Diamond Geezer to source your wedding or other special occasion jewellery to anyone. Fantastic, friendly service with the personal touch.
Happy to provide bespoke as well as off the shelf type designs or indeed any combination.
Would definitely use them again and again.
I ordered my wedding ring from Diamond Geezer. At first I was a bit wary as it was a lot of money to hand upfront but after the experience I had I would not think twice about using the company again and highly recommending them to friends and family.
I got updates as to what stage my ring was at & it even came before the expected delivery date.
It was well packaged and when I opened it, it was the exact ring I'd been looking for!
Cant fault them one bit!
Thanks Diamond Geezer!!
After using DiamondGeezer to purchase my fiancée’s diamond ring I had no doubt on using them for the two wedding rings. Of course, I did some shopping around first to get some idea of styles and prices etc. but then went back to DiamondGeezer with an email of pictures of the two rings I wanted. After a quick chat with Luke regarding the style and size of each ring I put my order in. I received regular updates by email regarding the status of my order and it wasn’t long before the rings were posted out to me.
Because I had requested bespoke rings it wasn’t a surprise that at least one out of the two wedding rings needed adjusting to match the style I wanted. It also needed resizing so I was able to use the little sizing tool that came with my order to measure my ring size. Another quick chat with Luke to inform him what I wanted doing, updated a form online, popped the ring in the postage bags supplied and posted it back. It went on the Monday and on Tuesday I got a phone call to let me know they had received the ring and confirmed what needed doing. By Thursday I had got the ring back, resized and readjusted to exactly how I wanted. Perfect and very quick.
These guys are professional, friendly and very well priced. I wouldn’t hesitate to use them again.
Items arrived promptly once order placed and I was extremely pleased with the quality for the price paid. will definitely use again when looking for a gift that is not high street for high street price.
I walked around lots of shops trying on rings yet the best service and knowledge I found was online at diamond Geezer! Not only did I get amazing customer service but an amazing price for the ring I ended up buying. I saved so much money on my diamond that I am now looking at getting an eternity ring to match! I really couldnt be more pleased with my beautiful ring. Thankyou Diamond Geezer!
The website is easy to use, every detail of ring choice is explained so that you can make a informed choice on diamond and ring type. The support is excellent at all stages. Re-sizing was easy also. Only minor downside was the box that the ring arrived in. I was expecting it to be of a standard to be used for presentation, however it shamelessly is covered in DiamondGeezer branding so I had to go get another at the last minute.
I was very jubeous about ordering my engagement ring online but my boyfriend had heard lots about Diamond Geezer and was 100% confident they wouldn't let us done! Which of course they didn't. They emailed or called me every step of the way and meet my delivery needs (Royal mail let us down however!) the ring is just stunning I can't stop looking at it!! :-)
To those of you a bit concerned about ordering jewellery online, DON'T BE!! I could not be happier with the service and product. I ordered an engagement ring and a cheaper copy for the (to be) missus to wear everyday. I was given a good price (versus the high street and other online retailers), at least weekly updates on status, a personal contact for any questions, and follow up was excellant, to the extent that I bought our wedding rings from here also!!! Thank you to all the guys at DiamondGeezer!!!
I've now used diamond geezer twice and been extremely impressed on both occasions. They go out of their way to keep you updated and provide the very best quailty diamonds. Would recommend to anyone!
From the very first contact I could not fault the service provided by Diamond Geezer.com. I did not really know the ins and outs of Diamond rings and the specifics, however the they were very very helpful and talked me through every element of the specifics of the ring.
I did a lot of homework before embarking on my purchase of a diamond pendant set in platinum. However, I was very glad of the guidance Clive was able to afford me when it came to deciding on the style of bail for the pendant, claw setting, size of the diamond and chain length. At every stage of the pendant's production I was informed, via email, of when I could expect to take delivery of the pendant. This date was bettered, and my pendant arrived a few days early - a real treat! I can't recommend highly enough my satisfaction both with the pendant and the service I received from DiamondGeezer.com - excellent in every facet!
Kept fully up to date at every stage of the process. Rings arrived exactly as estimated and were perfect. Would highly recommend them and already have done so to friends and family! Will definitely be getting the wedding rings from them also!
Right from the first contact Diamond Geezer were spot on. They did exactly what they said they would do and the beautiful engagement ring arrived exactly like DG said it would....I just need to hope all their hard work has the desired effect on my girlfriend!
Great service from these guys from the minute you pick up the phone and have a chat to the minute your purchase is delivered they keep you in the picture from start to finish great prices,great quality and probably the best site on the web . . highly recommended
Returned to diamondgeezer for wedding rings along with a resize for the engagement ring. Same great service including recommending my wedding ring ring based I a photo I sent them.
Quality service, cheaper than the high street and better quality.
Ring is perfect and resizing service fast and efficient!
Thank-you DiamondGeezer.com second time I have used you and you have not let me down..
Will be using again and definatly recommend
I can 100% recommend Luke and the team at Diamomd Geezer. The quality of the ring I chose is exceptional and I have had so many compliments - I went for the sparkle factor! The savings from buying through Diamond Geezer are excellent and for the extra money you save you can choose the perfect ring. Whether you are buying for a girlfriend, wife, fiancé or for yourself, you will definitely find something that's perfect for you - a week on from receiving my ring I am still so excited to have something so beautiful!
I needed a ring resizing. Sent off all done flawlessly, returned to me the next day with no fuss. It was a little unnerving not having any human contact at all as everything is done on their website but that said there was no dramas and all went smoothly.
I can't recommend these guys highly enough. From the initial contact with online help, through to delivery and follow-up it has been first class. Most importantly is the wonderful engagement ring and a very excited fiance!
I had seen a fairly unusual diamond cut in a few stores and through research and approached several jewelers about sourcing the stone. I had been reluctant to try Diamond Geezer, despite a personal recommendation, due to the name and because they are an online only company. However, out of about 10 jewelers, DG were the only ones who came across as keen to help me find what I wanted, who seemed excited about finding something a bit different and who seemed genuine and professional. They found what I wanted, in accordance with my specs and sent me the certificate. It was very nerve wracking buying a diamond without seeing it. But they only sell GIA, non-blood diamonds so I took the plunge. The stone was fantastic and then they helped me when I sent various pictures of rings to help design a bespoke setting. I was constantly asking for changes and new drawings and they were very patient and always obliging whilst also giving some great advice. It's a bit of a departure from a traditional jewelers and may seem a bit odd, but call DG and ask to speak to Luke Billing and you will not be disappointed. Fantastic service and my fiance could not be happier.
But seriously guys; change the name!
Diamond Geezer, what a find. I initially commissioned them to make an engagement ring for my intended, everything was perfect, from my first contact with Luke right up to delivery of the ring. It was very special, the ring was perfect n every way, so naturally I commissioned the wedding ring, again the whole process was seamless and the ring duly arrived, again the customer service was second to none and I felt that I had actually built up a relationship with this company, they make you feel valued in the old fashioned sense.
It is now three years on and for our anniversary I wanted something special to commemorate the time we have been together, I emailed Luke with my thoughts and got a fantastic response, without hesitation I asked him to do the work, yet again, it was perfect, quick and very reasonably priced. What more could you ask from a company? They really are that good, I think I have found a real gem here, you are made to feel special, the products are second to none and very well priced, I would whole heartedly recommend Diamond Geezer to anyone.
I was obviously nervous about buying such an important ring online but found DiamondGeezer to be reassuring and checked the recommendations through other review sites. I looked at a few other sites at the same time but kept coming back to this one as it was straight forward to put together the ring I wanted, compare different styles and offered lots of choice on which diamond I could afford from a large, dirty one to a small, perfect one - quantity or quality, either way you get what you pay for!
I didn't read closely enough on the small print and expected the service to be a few days whereas in reality it takes a few weeks - plan ahead. No matter, I placed my order and got a few initial emails. Then the waiting game for a couple of weeks. The day before it was due I received a call (first contact I believe) to say it would be two days late... boo. After a discussion with the friendly and helpful customer service lady we agreed on a pre-9.30am delivery two days later which just fitted in with my travel plans. Two days later at 9.35am I was back on the phone searching for my ring... oops, sorry sir, I put it on a standard pre-1pm service. Bit annoyed this time.
The ring arrived ~12pm and we managed to juggle our plans so nothing was lost but it was a very close thing. As I say, the lesson is to give yourself that extra time... After that, the process to get it re-sized was very straight forward and now I have a very happy fiancee who is proud to show off her diamond ring to anyone who'll look. Thanks.
Very nervous about this online purchase (no touchy feely). Called selected the ring and it arrived on the confirmed day. It wasn't to my liking, was a little disappointed with the overall look. Offer of a full refund was on the table, but returned the ring after speaking with Luke who promised to work with me to deliver the ring exactly as I wanted. During the redesign process every call was answered , every email replied to... finally received the ring... Very pleased indeed with the quality and finish, my expectations were exceeded.
The measure of a good supplier is how well they react when there is a problem..
Cannot fault Diamond Geezers customer service,
it's second to none...
Thanks again Luke..
"I'll be back"
Was looking for an Eternity Ring for my wife when I came upon the DiamondGeezer website. They seemed to have a very good range of designs, so I gave them a call the discuss my requirements and I had the ring two weeks later.
When it turned out I had incorrectly sized the ring, my wife took it to the workshop and it was re-sized within the hour.
All in all, very happy.
Would recommend Diamond geezer to any one looking for quality jewlery.They kept me informed every step of the way and the ring arrived on the day they said it would. The ring is first class and a much loved item by my wife.
At first I wasn't totally convinced how good a service I would get given that this company operates 100% online, but after seeing how cheap their prices were I decided to make an enquiry and after speaking with one of the team (Luke, who called within 20 minutes of the online enquiry), I was comfortable in placing my order.
They delivered the ring on the exact date they had estimated and it was Perfect.
From your initial order up until delivery, these guys keep you up to date with progress by sending an e-mail every 2-3 days with a progress report.
I ended up being one of the unlucky one's and had to return my ring for a refund, which was also dealt with swiftly and incredibly well.
If you have any reservations in using this company please let me tell you that you will be looked after throughout the whole process.
Perfect Service, Perfect Quality and Perfect Timing!
I thought from start to finish the customer service was excellent. The finished product was better than I expected and I would probably have paid between 30-50% more on the high street. overall I would definitely recommend diamond geezer to anyone.
I ordered my fiance's engagement ring from Diamond Geezer and couldn't be happier with it. She loves the ring and we have had plenty of compliments about including from jewellers who have stated that the workmanship and quality is truly exceptional! DG kept me updated throughout the process and met every deadline. The customer service was amazing and nothing was too much trouble despite me needing to have the ring resized several times due to us getting the size wrong. DG did everything and more to make sure the ring was a perfect fit and we will definately be using them for our wedding rings.
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