DiamondGeezer.com reviews

DiamondGeezer.com reviews

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Great service and incredible value

Excellent service, fantastic quality, unbeatable price. Personalised webpage to review different products available and was always kept up to date with the order process. Received the diamond engagement ring when I was told I would and also the associated valuation and GIA certificate as expected. Easy and hassle free company to work with.
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Review by confirmed purchaser

Very Easy

Very easy process. The only criticism would be - the automatic status updates are confusing, in my case ahead of the process so had to ignore and phone to see where things really were. But not an issue really, as Matt and Emily were very helpful.
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Review by confirmed purchaser

Very good will use time and time again

This is the second ring I have had made from them and the service has been amazing both times. Ben is a great person and very helpful.
Thanks again guys you made our anaversary ! And she loved the ring
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sparkly rocks - great service - great prices

I don't buy diamonds too often. 4 times in my life. First time was engagement ring long before the internet was invented!
Second time was an eternity ring - also before the internet.
In 2009 I bought a diamond pendant from Diamond Geezer, and today I took delivery of a pair of diamond earrings. All for my lovely lady.
The help and advice from D.G. is great. Maybe it's great from other places too - but D.G. put me at ease, and give good, no-pressure advice.
When I ordered the pendant, D.G. couldn't make their promised delivery date. They were very apologetic - and, in fact, sent me a 'substitute' pendant so that I had something to offer on the big day.
I learned from the experience and ordered the earrings in plenty of time so that even if there was a delay, I'd have them on time.
Although I know very little about diamonds, I can truly say that 'Triple X' diamonds truly are eye catching and sparkle like fire. I looked in a posh jeweller's in town today and their best offerings looked drab in comparison. They were BIGGER but lacked the scintillation of D.G.'s Triple X offerings.
I've no reservations recommending them - apart from advising that you allow plenty of delivery time.
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Review by confirmed purchaser

Perfect from start to finish

I lost my wedding ring and searched the internet to find a replacement which matched the original. Just as I'd started to lose hope I found diamond geezer. Ordering was quick and simple and within 24 hours I had received an email asking if I had any specific requirements. After explaining my story and exactly what I wanted, the order was processed. I then quickly received a date for delivery of my ring and was pleasantly surprised at how often I received emails with updates on my order. Sure enough my ring came on the set date, in a very nice presentation box and a handy jewelry cloth to keep the ring sparkling. All in all, everything was perfect. The ring was exactly what I wanted. I cannot recommend diamond geezer enough.
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Review by confirmed purchaser

What a truly lovely piece - more than happy!

Initially I was hesitant at shopping on line for something that was going to be made for me but after a few small adjustments am pleased that I did. I'm more than happy with the final result. Many thanks Clive & the team, Sheila.
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Review by confirmed purchaser

Excellent service start to finish and would have no reservations in using DG again.

The product, service and overall experience was excellent - great to find a company that places so much emphasis on customer service and satisfaction! Excellent work DG.
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Review by confirmed purchaser

Outstanding!!

After reading so many positive reviews about Diamond Geezer before purchasing, I was hopeful to say the least. HOWEVER, to say they were excellent is an understatement.....
Communication was excellent, with phone calls and email updates throughout the whole process and not only this, but they worked very hard to deliver on the requested date which was a success in every respect!
I would have absolutely no hesitation in recommending them and will be my first stop for jewellery on every occasion from now on.
Outstanding, and thank you so much Diamond Geezer, the ring didn't fail to impress :))
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Review by confirmed purchaser

Excellent product, excellent service.

I ordered an engagement ring from DiamondGeezer.com and the transaction ran smoothly. It was made very easy choosing the design, metal,diamond and size over the phone with one of the team. I was kept in the loop through the whole process and felt everything was very professional. I would definitely chose DiamondGeezer.com again in the future.
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Review by confirmed purchaser

would realy recommend this company

The total experience from start to finish was wonderful. Clive guided us on ins and outs of diamond selection and Ben kept us informed all the way through the process. The only negative was the stone being held up by customs on both sides of the Atlantic which was totaly out of their control. My wife is over the moon with the ring so I would like to thank Diamond Geezer for all they have done.
very proffesionel.
DiamondGeezer.com

Reply from DiamondGeezer.com

Kind words thank you.

Our website is all about matching our design and manufacturing skills and experience with the global diamond market. You get to select your perfect diamond directly from the diamond cutters and traders where ever they and their diamond inventories are in the world. This of course means that the diamond has to be shipped and cross borders and that means custom clearance. Customs delays are rare, less than 1 in 100 stones and any delay is usually just 24 hours, but they are no fun when you are excited and anticipating delivery of a very special ring.

Thank you for taking the time to leave feed-back.
DiamondGeezer.com
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Review by confirmed purchaser

superb service

Simply cannot fault the service of diamond geezer, it took around 2 weeks for our wedding rings to arrive. I received a call from their sales team the day they were due to be dispatched saying there was a short delay with hallmarking and they would be a day late.
I love my palladium band, my wige to be didn't like tje style of hers, so no problem, we returned in the supplied envelope and a refund was in my bank by the end of the week.
Top customer service.
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Review by confirmed purchaser

Great design and service

Good service with quick responses to any queries and deal with the same person each time which makes for good continuity. Having looked around a number of jewellers shops and having been dissappointed with what was avaialble for my budget, a colleague refferred me to DG. I quickly found a couple pieces that I liked and then was able to customise them to suit and then choose between them, all for a lower price than I had seen on the high street. I was initially hesitant to make a significant purchase online but was reassured by all the positive reviews and the availability of contact with DG. What impressed me most was the live diamond searches and simple descriptions of cut, clarity, colour etc. To go through as many options with a high street shop would take days and numerous repeat visits whereas I was able to do it from the comfort of the office without my partner knowing what I was up to. I have taken delivery this week and I am really pleased with the quality and appearance of the ring. Big thanks to Clive. Would definately recommend DG to anyone looking for diamonds.
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Review by confirmed purchaser

Great personal service

Great friendly service, answering questions about the ring, diamond required.
Would definitely recommend to my friends
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Review by confirmed purchaser

Diamond Geezer - A company you can have trust in.

Dimond Geezer delivered in every aspect of their service and product.
The diamond studs are beautiful and my wife loves them. I would definitely recommend
and use Diamond Geezer again.
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Review by confirmed purchaser

Diamond Service from a Diamond Geezer

I just ordered a new wedding ring from Diamond Geezer, the service was exceptional, the ring quality is outstanding and the service has been so good I have just ordered a new wedding ring for my wife and would not hesitate to recommend them to anyone.
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Excellent service & product. It's the way forward !

Diamond Geezer came highly recommended by a friend who actually works in the trade so we thought we would take the leap into this modern day way of buying jewellery.
I was looking for a diamond ring for my wife's 50th birthday and found a beautiful eternity ring on the website. I have to say that without this recommendation or the excellent feedback here on trustpilot, I probably would not have felt too comfortable handing over a four figure sum upfront, but we took the punt and we are so pleased we did.
The ring is jaw droppingly gorgeous and my wife loves it! The whole buying experience is second to none. The telephone service was excellent and the regular email updates a great touch. I cannot recommend Diamondgeezer.com enough. This is a shining example of how to do business on the internet. Nice one Geezer… hehe shame about the name though :)
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Absolutely perfect!

Thank you, Diamond Geezer, for helping me purchase the perfect ring. Luke was exceptionally helpful with the shape of diamond I needed and the regular production updates kept me comfortably in touch with progress. A very pleasant experience all round - and a beautiful diamond ring to keep! I am really delighted.
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Review by confirmed purchaser

Highly recommended

Like most I was wary about buying a ring online, but after I read the reviews decided to go for it. And I wasn't disappointed after looking on the website I gave them a call and spoke to Clive, he was very helpful and gave great advice in what I should go for. I received emails telling me the progress of my order and a phone call on the day it arrived to make sure I was happy, I was more than happy, the ring was perfect and the mrs loved it! I will definitely recommend and use diamond geezer again. :^)
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Review by confirmed purchaser

Superb Service

This is the second ring we have bought from Diamond Geezer and the rings are both absolutely beautiful! Luke and the team are always so helpful and friendly. The updates are really frequent so it is exciting to see the ring being built!
We would recommend them to anyone!
James
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Review by confirmed purchaser

Couldn't have had better service!

Personal, helpful, and speedy!
DiamondGeezer.com

Reply from DiamondGeezer.com

Thank you for the feedback Charlotte,

'Couldn't have had better service!
Personal, helpful, and speedy!'

that's what we do, delighted you enjoyed the experience.
DG

Who are Diamondgeezer.com?

You should know....

DiamondGeezer.com have been featured on TrustPilot since June 1st 2011. They report that after 10 years online 47% of their business is from returning customers, referrals or recommendations. DiamondGeezer.com have a large state-of-the-art design facility and can and will make anything you like. Everything that they sell is designed and manufactured in their award winning workshop in the U. K. DiamondGeezer.com offer free next day ring sizing, if you want to surprise or you get it wrong. Tweaks and changes are also a next day no-charge service. If DiamondGeezer.com fail to satisfy, or she says 'NO' you get 100% of your money back. DiamondGeezer.com are a 'people-come-first' company and speak with all of their customers, keeping them informed at every step. DiamondGeezer.com are always there to help with a simple, uncomplicated expertise which will enable you to make an informed, qualified decision.

About this company

WHAT DOES 'DIAMOND GEEZER' MEAN?

The phrase 'Diamond Geezer' is London slang; the Oxford slang dictionary defines a 'Diamond Geezer' as ......
A really wonderful man, helpful and reliable; a gem of a man, a good 'solid' reliable person.

DiamondGeezer.com are a second generation family firm & probably the most decorated online diamond jeweller.

DiamondGeezer.com are proud of their many awards and accreditations and rather modestly state that 'nearly 50 years in the diamond & jewellery manufacturing business and we seem to be getting the hang of it'. Browse their website, read their testimonials, look at their designs, you will soon be very assured, they absolutely know what they are doing.

Visit DiamondGeezer.com

Contact information

Call us on: 441451810595
We live here: Unit 3 Bourton Business Park
GL54 2HQ Bourton-on-the-Water
United Kingdom

Category

DiamondGeezer.com is ranked 6 out of 90 in the category Fashion Accessories

DiamondGeezer.com is ranked 4 out of 89 in the category

DiamondGeezer.com is ranked 1 out of 48 in the category Watches

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