DiamondGeezer.com reviews

DiamondGeezer.com reviews

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Review by confirmed purchaser

Great customer service .... and she said YES!

Buying an engagement ring online is a bit of a leap of faith when you are spending a lot of money on what is, hopefully, going to be a once in a lifetime purchase. Helped by all the reviews on here initially, DiamondGeezer then filled me with confidence from start to finish. After speaking to Ben on the phone for some advice, I got sent through a selection of rings that met my requirements, one of which I bought.

From then on I was kept up to date with regular emails until the ring arrived on the day they had promised. I've got to say the ring blew me away, so much better than anything I had seen on the high street, and was just what I wanted.

Luckily when it came to the big day she said yes, and was speechless when she saw the ring. I have just purchased my wedding ring through them, receiving equally great service second time round. Have recommended to friends as well and I know that two have also bought and been amazed by the quality or the ring and the service in general too, I'll start charging commission soon!

Thank you!
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Review by confirmed purchaser

Thank you for our stunning wedding rings

Couldn't be more happy with our wedding rings they are stunning. The service was amazing, would recommend diamond geezer to any one
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Review by confirmed purchaser

Superb design and customer service. Change the name though!

Really can't fault the service- fast, helpful, great at keeping in contact at every step of the way, and also great at mocking up custom designs. And amazing final result! Can't fault a thing! Would say though - change the company name! Who wants to spend this amount of money and then have "geezer" on the box. Seriously, get a name as classy as your product and service! (which again, I stress, I really can't fault)
DiamondGeezer.com

Reply from DiamondGeezer.com

Kind words thank you David, delighted you are delighted.

Reference the 'The Name Game'
The box of course doesn't have any name on it at all, it just has a discreet logo, readers of this page can check it out here http://www.diamondgeezer.com/box/
Love or hate the name people Do remember it and the most upmarket jeweller, and I mean upmarket, in Paris and Monaco is called 'Fred', yes 'Fred the Jeweller'.

Thank you again,
DiamondGeezer.com
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Review by confirmed purchaser

CANNOT BE FAULTED

I wanted to update my wifes engagement ring after ten years of marriage, went to loads of places in hatton garden and looked at lots of websites. Prices in hatton garden were way over the top and most websites advertise diamonds they don't even have in stock. Diamond Geezer don't do this, they only show you what they can sell to you. I had a few issues with not having enough money at the time of ordering and not wanting money to come out of my bank account and ruining the surprise for my wife and they couldn't have been more helpful.The ring was delivered on the day I requested and when I had to send it back for resizing(my fault) it was back in two days. My wife loved the ring as it was absolutely stunning and of the highest quality I would recommend them to everyone who is looking for a ring.
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Review by confirmed purchaser

Amazing service and excellent product quality!

Ordered an engagement ring over the holidays. Luke was extremley helpful and once the ring was ordered he got it to me in the size required on a next day delivery which on this occasion was Xmas Eve! The mrs was overjoyed and said yes and absolutely adored the ring. We sent it back for resizing and even that was completed in a couple of days. Excellent run company would definitely recommend. Matt from birmingham
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Review by confirmed purchaser

Impressive customer service, delivery and excellent product.

I came across Diamond Geezers when I searched on Google for diamond rings. To my surprise I found exactly what I was looking for with little effort. The range of rings available was astounding. I was able to choose the exact clarity of diamonds I wanted and there was a variety of payment methods. The steps to order were clear and easy.
Once the order was placed, I was kept updated via email regularly to inform me of the status of the ring. When it arrived, which was the date advised, I was very pleased to see that every aspect of the ring was perfect. It was stunning. My fiancée was delighted with it . Thank you so much for all your help and assistance throughout the whole experience. I would recommend Diamond Geezers without hesitation.
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Review by confirmed purchaser

Excellent service, couldnt have been easier!

Great service from diamondgeezer. The ring was exactly what i wanted, arrived quickly, and they couldnt do anymore for me even tho i wanted to make a last minute change, it was no problem at all.
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Review by confirmed purchaser

Amazing - can't wait to Use again!!

I was very nervous to begin with, fear of the unknown and all that! Everyone at Diamond Geezer was friendly and helpful. I have recommended that friends give Diamond geezer a go. You will amazed they won't let you down. It's great as you can choose your diamond etc.... Where else do you get that!? Can't wait to order my wedding band .... Maybe ear-rings too!!,
My ring is beautiful, I am a very happy girl!!!
Thank you guys so much!!
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Review by confirmed purchaser

Perfect service yet again

This is my third purchase from Diamondgeezer. Luke has once again provided excellent advice and the ring I eventually chose was perfect. The ring is truly dazzling.
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Review by confirmed purchaser

Just as easy second time round

I bought the engagement ring this time last year and decided to buy the wedding rings from you too. Just as easy the second time round. The product is also just as good.
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Review by confirmed purchaser

Highly recommended

This is the second time I bought rings from them and perfect again. Great quality - Great Customer Service - Now I have to save up for diamond rings :))) Thanks
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Review by confirmed purchaser

Clive came good

Well done DiamondGeezer, despite potential delays from assay you got it to me just in time and she said yes.
Thanks
DiamondGeezer.com

Reply from DiamondGeezer.com

Its our job to make it happen, it's what we do!
Thank you and congratulations
DG
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Review by confirmed purchaser

Superb service with sparkling diamonds

Like many reviewers I was very hesitant to use an Internet company to buy diamonds from. However I know about certification and grading and having done as much research as possible about Diamond Geezer prior to contacting them I felt confident that the GIA certificated stones I was purchasing from them were of a far superior quality and a fraction of the price than most high street jewellers would sell me.
I spoke to Luke and explained I was ted to remodel some valuable diamond earrings and have them re set in platinum. The service he provided was exemplary, reassuring me that my earrings would be fully insured in the postage bags they provided when I sent them to them. It was Christmas and a very busy time but the earrings were ready far sooner than I anticipated and were returned to me remade and modelled with two additional bright and sparking pear shaped diamonds I had bought from Diamond Geezer. They did need a slight tweet due to the holes in my ear being low down the lobe. Luke sent me out some more insured postage bags and the earrings were back to me within a week.
I cannot recommend Diamond Geezer more highly, if you can't see what you want on the website call them because they remodelled my earrings beautifully. Being manufacturing jewellers they can do this and you will get a digital image if how you item will look before it is made.
Many thanks Luke and your staff. I am absolutely delighted
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Amazing ring, fantastic service

I was recommended to DG by a friend who was extremely complimentary about the service. I am glad he did otherwise I would never have thought to buy an engagement ring online.

The service and advice I received from Luke was extremely helpful and he helped me pick the perfect diamond for my budget. It was ready earlier than expected but I decided to get it delivered on the original day requested. It came as promised and I was delighted with the quality of both the ring and diamond. When I proposed my fiancee was blown away and said it was the most beautiful ring she had ever seen. Everyone comments on how great it looks.

We needed a slight resize and the instructions were clear and hassle free, and the ring was back and perfect within two working days.

Fantastic company and I will recommend to anyone looking for an engagement ring.
DiamondGeezer.com

Reply from DiamondGeezer.com

Thank you Martin for taking the time to share your experience, although a pure play etailer (as opposed to retailer) we may never meet our clients, however as you discovered we talk to them often and keep them in the loop at all times.

Buying a diamond ring on line from DiamondGeezer.com really works.
Best Regards
DG
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Review by confirmed purchaser

Absolutely stunning ring..... diamond that gets noticed by everyone!

Fantastic service from Diamond Geezer.com, kept informed of progress every step of the way. The ring is beautifully crafted with a diamond that sparkles like a star. Everyone has commented on its amazing sparkle and shine..... Will be coming back for wedding rings!
DiamondGeezer.com

Reply from DiamondGeezer.com

Kind words thank you, delighted you are delighted and look forward to seeing your wedding selection from the 16,000 designs we feature on the website http://www.diamondgeezer.com/wedding-rings/

Here to help
FREE PHONE 08080-DIAMOND or 01451-810595
Best Regards
DiamondGeezer.com
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Review by confirmed purchaser

Reliably good jewellery - at excellent prices.

I have bought 3 pieces from Diamond Geezer and am pleased with them all. The last item needed minor tweaking, but this was quickly and effectively completed. I experienced a tiny difficulty with communication, but Clive telephoned and we sorted it out. I do recommend this company and will probably order again in the future.
DiamondGeezer.com

Reply from DiamondGeezer.com

Hi Sally

Thank you for taking the time to share your experiences.

Communication is a very big thing for us and the high quality of our communication gets a lot of praise. I can't tell which Sally you are from this service so I wonder if you would be kind enough to email sparkle@diamondgeezer.com so that we can check that any isolated shortfall in our communications is indeed 'sorted' as you suggest.

Thank you
DG
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Review by confirmed purchaser

Great experience

Nice website and very easy to use and understand. It really makes you feel like you've learned about the diamond that you're purchasing.
After choosing the ring I got a call from Clive to go through the details. He rolled out a bit of sales patter but I'd already made my mind up so it was wasted on me :o) He was polite and helpful throughout.

The ring was delayed a day and I got a call to make me aware of the delay and apologise. Excellent customer service.

My new fiance absolutely loved the ring, and we're delighted with the quality. A further phone call to check everything was okay was received after the ring arrived.

Perfect from start to finish.
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Review by confirmed purchaser

Did exactly what they said they would - fast, efficient, great comms

I ordered a pair of earrings for my spouse as a Xmas gift from Diamond Geezer's Luke who was really helpful on the phone. He interpreted my requirements expertly and helped to finalise a great design. The items were delivered exactly on the day Diamond Geezer said they would be, in good time for the festive season.

I have already ordered another item…

Great service.
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Review by confirmed purchaser

Product only better'ed by customer service - very happy customer thank you

Product only better'ed by customer service - very happy customer thank you
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Review by confirmed purchaser

After saying 'Yes', her words were 'it's absolutely perfect, it's the ring I dreamed of'

I chose DG because it gave me control - I knew it started with the stone, the best I could afford and that was in terms of quality not size, so being able to see thousands of stones whilst making a choice was ideal. Then being able to choose the setting, width of band was perfect. They kept me updated at every stage and it arrived on time as scheduled. They were great, Clive was brilliant. If I could change one thing however - the ring box - that was a bit too 'nouveau' so I purchased a small mahogany ring box with ivory sation. Perhaps a choice of ring boxes would be nice to better suit the receipients taste. I would however wholeheartedly recommend Diamond Geezer.
DiamondGeezer.com

Reply from DiamondGeezer.com

Why thank you Tony,

Our business is all about putting the client in control; involving the client and making them part of the whole procedure from start to finish and of course producing and exceptional piece of jewellery especially for them. Not for us the ‘grab-it-of-the-shelf-whack-it-in-a-box’ approach let’s leave that to Amazon and eBay.

Now about our box, that would be the very special box we spent 6 months designing, defining and sampling and waiting 6 months for its initial manufacture and delivery from the case makers. This is the same box that is getting rave reviews, in fact this box http://www.diamondgeezer.com/box/ OK plain old mass-produced box available, if you must ;-)

But seriously it’s your piece and if you really want a simple box, you must have a simple box and this kind of feedback is so valuable, thank you.

We’ll ensure you get TWO plain boxes at our cost when you buy your wedding rings.

DG

Who are Diamondgeezer.com?

You should know....

DiamondGeezer.com have been featured on TrustPilot since June 1st 2011. They report that after 10 years online 47% of their business is from returning customers, referrals or recommendations. DiamondGeezer.com have a large state-of-the-art design facility and can and will make anything you like. Everything that they sell is designed and manufactured in their award winning workshop in the U. K. DiamondGeezer.com offer free next day ring sizing, if you want to surprise or you get it wrong. Tweaks and changes are also a next day no-charge service. If DiamondGeezer.com fail to satisfy, or she says 'NO' you get 100% of your money back. DiamondGeezer.com are a 'people-come-first' company and speak with all of their customers, keeping them informed at every step. DiamondGeezer.com are always there to help with a simple, uncomplicated expertise which will enable you to make an informed, qualified decision.

About this company

WHAT DOES 'DIAMOND GEEZER' MEAN?

The phrase 'Diamond Geezer' is London slang; the Oxford slang dictionary defines a 'Diamond Geezer' as ......
A really wonderful man, helpful and reliable; a gem of a man, a good 'solid' reliable person.

DiamondGeezer.com are a second generation family firm & probably the most decorated online diamond jeweller.

DiamondGeezer.com are proud of their many awards and accreditations and rather modestly state that 'nearly 50 years in the diamond & jewellery manufacturing business and we seem to be getting the hang of it'. Browse their website, read their testimonials, look at their designs, you will soon be very assured, they absolutely know what they are doing.

Visit DiamondGeezer.com

Contact information

Call us on: 441451810595
We live here: Unit 3 Bourton Business Park
GL54 2HQ Bourton-on-the-Water
United Kingdom

Category

DiamondGeezer.com is ranked 6 out of 90 in the category Fashion Accessories

DiamondGeezer.com is ranked 4 out of 89 in the category

DiamondGeezer.com is ranked 1 out of 48 in the category Watches

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