The quality of the ring, the value for money and the service from diamondgeezer.com was completely faultless. Ben and Luke are extremely helpful, reassuring and professional when your looking to spend alot of money online. They keep you informed every step of the way. The online progress report is genius. Nothing was too much trouble every time i rang, which was alot! The end product was remarkable and the speed of service when returning the ring for re-sizing was simply great. I am positive that when it comes to buying jewellery this is the only place i will go from now on.
Thanks so much guys, you have been brilliant :)
I wanted to buy an eternity ring for my wife on our 30th Wedding Anniversary. Even after 30 years, I am ashamed to say that I still don't have a clue what she likes on the jewellery or fashion front, so asked her to show me what she would like. She came across DiamondGeezer on the Internet, and when she mentioned the name I laughed out loud! I then read other reviews, and saw clips of Clive on Dragon's Den, which I then remembered him.
So, we took the plunge, and even with a VERY short lead time before our anniversary, they performed brilliantly. Not only did they produce the ring on time, but they kept us fully informed about the progress.
My wife was absolutely delighted with the ring when it arrived, which we thought was tremendous value for the quality.
However, to inject some reality, after wearing it for a number of weeks, she realised ir wasn't exactly like the picture. Nothing significant, but you know when you want something "just right", and you are investing in something so special.
I dropped them an email (even thought I had put off doing so for a number of weeks after the agreed return time), and got a phone call from Clive insisting that they put it right. He was determined that my wife was perfectly happy.
So, after returning it, they completely re-produced the band and sent it back to us - including re-engraving - at no extra cost - and kept us fully informed about progress.
Brilliant. Well done Clive, great business, great product and great staff giving a great service too - Ben, Luke and Emily plus anyone else I didn't talk to - all a credit to you!
An all-round great service - top-quality ring at acgreat price, engraved as I asked and delivered when Ben said it would be, including a change of address for me. I'd thoroughly recommend Diamond Geezer.
Fab company! I bought my missus her engagement back in 2012 after researching other online companies and decided to take the plunge with Diamond Geezer. Ben was very helpful in going through the whole process with me over the phone, though I already had an idea of what I wanted to buy, after selecting the right diamond on their simple website. Thankfully missus said yes and she was blown away with the quality of the ring. We have now returned less than a year on to purchase our wedding rings. Again an easy process with the offer to engrave if the fit was correct as we are returning customers. Missus wants to wear her wedding ring now and we ain't married yet :D I cannot thank the people at Diamond Geezer enough, keep up the good work!
Ordering something like a wedding ring for such an important event online makes you think hard.
Diamond Geezer promised delivery on a certain day, and kept that promise. I was kept informed online during the process and when the item was delivered it exceeded all my expectations. The ring was superb, presentation box was fantastic and it even came with a small bag & cleaning cloth.
Great service guys, will definitely recommend!!
to all involved no words can describe how well this was carried out from selection to delivery was fantastic we have bought many items online over the years and nothing comes close to this and this was just a watch.
Guys what ever you are doing dont change a thing i just wish it could be rated more than 11/10
From start to finish the level of professionalism was second to none. I knew I had made the right decision once I had spoken to Ben and Emily they really do care. The ring was stunning and my now fiancée wears a big smile all day long!
Despite a major payment hiccup on my side, the staff at Diamond Geezer, namely Ben, resolved the few problems and answered all my queries promptly.
My item was much more than my expectations.
We perused various local jewelers in Derby, went to the famous 'Jewelery Quarter in Birmingham, took advice from friends and colleagues and took recommendations of 'go here', 'go there' etc, utter overload sprung to mind!!!
Having seen DG on the TV, decided to do some surfing to better understand their service and products offerings which seemed too good to believe. Next step was talking to DG which fully assured what we had read about them.
From start to finish, it was communication, expert advice, non pushy sale through to on time delivery and second to none after sales.
If you do not try DG, you stand to be pounded by jewelers sales bumf and pay their extortionate prices to keep their shop windows lit with pretty lights.
Thank you DG, you truely are the best, we will be sourcing our wedding bands next
I cannot speak highly enough of this website and company. Having looks all over at diamonds and engagement rings no-one came close on quality, customer care & service, and price.
The gem was duly chosen on the site and flown in from overseas while the ring was being made. I was kept updated via the site and it was all ready and shipped before the anticipated and listed date shown. The future wife is amazed by the truly dazzling ring, and I've just been amazed by the valuation I've received. I'm now going to have to go back to the insurance company and tell them it needs to be insured for more money than originally thought!
I will definitely be using Diamond Geezer for the wedding bands and highly recommend this company to anyone and everyone!
My boyfriend bought my ring first time round and the ring is absolutely beautiful. He had a couple of issues picking the ring up from the sorting office (but that was royal mails fault) and he said diamond geezer were on hand to help and were fantastic. I sent the ring back to be resized and it was sent back to me the next working day. The process was really easy to use and I could keep up with where my ring was at all time. I would definitely recommend diamond geezer to anyone looking for a beautiful ring with excellent service.
Fro first placing my order to delivery first class , could not find a single niggle.
Had used before and knew the exceptionally high levels they work too and came up trumps again
An absolute pleasure to deal with and when there's so much going on , 100% reliable and reassuring all the way through to even after delivery. Thank you DG
I used them to order an engagement ring and got one twice as good for half the price. They were helpful and friendly and I felt confident in them from the get go.
I was so impressed I even spent more to get a diamond wedding ring for her too.
If your looking for diamonds you need to use these guys it will be better quality and cheaper.
Diamond geezer,well what can I say
Extremely helpful from the moment you start to place an order to the very finish when you have received your beautiful very high class purchase.I don't think I have ever come across such a professional company that are so dedicated to the customers orders or requests.The care that diamond geezer puts into each and everyone's order is truly outstanding,it's as tho each item isn't just for the customer,it's for everyone at diamond geezer.
Thank You for making our truly beautiful wedding rings and making our wedding such a perfect start to our future together
Luke and the team,
Thanks for cleaning the wifes engagement ring, she is much happier now that the sparkle has returned, stones held more securely, and dents removed. Have instructed her to take more care of it in the future, think fell on very deaf ears.....
After researching the market and the product to understand more about the diamond industry I called Diamond Geezer and ran through my requirements. The help I received was excellent and delivered in a friendly low key manner - unlike some other diamond merchants I'd spoken to! From helping with the selection to delivery I was informed of progress and delivery was on the day I was quoted from the day I ordered. Absolutely no problems. BTW the stone and setting were excellent as well!
I have no hesitation in recommending Diamond Geezer (despite the name!)
Thanks for a 5 star service
Having originally been recommended DiamondGeezer.com by my Brother, for their excellent service, I wasn't disappointed when I ordered my Fiancée's engagement ring.
My fiancée was very happy with the ring and we had no qualms in using DiamonGeezer.com for our wedding rings.
I had a ring which i didn't wear, and the team turned this into my favourite piece of jewellery. Super helpful, great advice and the best guidance that i could have asked for. I would recommend and have done to several people, and would definitely return for any jewellery that i'd be looking to buy.
Although I had reservations about Diamond Geezer due to the name, my friend convinced me to give them a go and I'm so glad I did. They designed me a beautiful and very unique engagement ring and I got to choose every element of it including the cut of the diamond and the actual diamond itself. Everything was done over the phone or email and I saw lots of computer generated pics of what my ring would look like. It surpassed my expectations and if it hadn't of, then I had the option to return it for a full refund. So there was no reason not to give them a try. We then bought our wedding rings from them too and they turned them around really quickly and did free engraving which was a lovely touch. I can really really recommend them!
From first contact they were personal, attentive and clearly interested in making my experience a satisfactory one. I would have no problem in recommending this company to anyone; they performed all tasks conscientiously and kept me informed of progress throughout the process. Thanks to all at Diamond Geezer, especially Luke.
As like most people spending this kind of cash on line was scary, i read the hundreds of reviews on line and wasn't disappointed, The item was delivered on time and to an amazing standard. I would recommend to anyone to try Diamondgeezer.com
We ordered our wedding rings from diamond geezer. I liked the way you could see the progress of the rings on the website. The rings were delayed by one day, but I was telephoned by a very polite lady the day before to make sure that was ok. When the rings arrived we were delighted, they are beautiful. The packaging was excellent. The only slight negative was that I was given a fed ex link for the package, but they were delivered by Royal Mail! All turned out brilliantly in the end :)
I arranged and purchased my engagement ring for my girlfriend to arrive before Boxing Day, her birthday, so I could propose. This only gave Diamond Geezer just over a week to make the ring and get it despatched to me in time. They were extremely helpful throughout the process, keeping me updated at every stage of the fabrication of the ring. It arrived on the expected day of delivery, and somehow I managed to keep the secret from everyone, to make the special day a surprise for everyone! Due to the short timescale involved, I was told that if there was anything that needed adjusting, I could return it free of charge as the ring still needed to be hallmarked. The day went better than I could have ever imagined! The ring was perfect, and only took about a week to return form being adjusted and hallmarked! I would highly recommend DIAMOND GEEZER, the products are top quality and the service is second to none!! They made a very special day worry free and better than I could have ever dreamed!! I would recommend them to anyone who wanted an incredibly beautiful bespoke ring, with the greatest amount of choice at a fantastic price to look at them first. You'll probably find as I did, that even if you look elsewhere, they will not be beaten! Thanks Diamond Geezer! You are exactly that!
I decided I wanted something really special for a birthday present to myself! I have been looking at this lovely ring for ages on-line and finally decided to "go" for it after speaking to Ben on the phone. There was a slight hiccup with the quality of the first stone, which Ben advised me about right from the outset and Diamond Geezer pulled out all the stops so that I received the ring on the date requested. This is not the first time I have used Diamond Geezer and found them to be helpful and very good value - also a very personal experience.
Had to get my wife's engagement ring re-valued for insurance purposes recently. All of the local jewellers needed us to leave the ring with them for a day which didn't sit well with the wife, her engagement ring being her 2nd most favourite thing (the fella who gave it to her being the first obviously) I thought I'd give Diamond Geezer a call as they have always been very helpful in the past and originally supplied said stunning ring three years previous. As usual the service was spot on, the price was a shade under our lowest quote from the local people and Teri's ring remained firmly on her finger throughout the process. Ideal! I love Diamond Geezer, so far I've bought an engagement ring and both our wedding bands from them, so much better than anything available on the high street and the prices are just the best around without question. Brilliant.
As a point of note allot of my wife's friends work for a prestigious national chain of jewellers and they all rate Diamond Geezer's work over their own.
So as many other people have wrote I was hesitant at buying such an important product over the internet.. Surely all these 5 star excellent reviews were made up or untrue?!?
I can go on record as saying that buying my girlfriends engagement ring from DG was a decision well made. I had been to Hatton gardens a few times on a recky but after speaking to Ben a number of times on the phone he made me feel at ease and his advice and guidance was most appreciated.
Even after the ring arrived and I decided that I wanted to change a few things Ben and the team were only to happy to make the changes in a turn around time I didn't think was possible.
All in all I would have no doubts about recommending DG to any of my friends and I urge you not to worry and get in contact with them today!
I bought my wife's engagement and wedding rings from Diamond Geezer and am now very popular at home. I've also bought my wedding ring here too and cannot recommend them enough. I'm actually looking forward to buying more jewellery for my wife from here... but don't tell her.
It is very difficult to buy something that you haven't seen. I live nearby and really wish that I could have visited the workshop to see samples and try on. All fingers are different and different styles suit different hands. However my engagement ring was superb. It twisted around my finger a little and DG put beads on the back, free of charge, which helped. My wedding band did not look good with the ring but the second one did! So.... The service is excellent, the quality is excellent and the value for money is excellent . It is not as easy as going to a shop but the choice is excellent and I am thrilled with the result.
Like a diamond in the sky , Luke came through for me massively! I had a tight deadline to get a ring for my proposal and contacted several people for a ring. Luke called me straight away and re-assured me. By far the best price and the nicest ring AND it was delivered early to save me a load of stress! Thankfully she said yes too :)
Snobbery may make you scroll past during an Internet search as for some the co. name may evoke thoughts of something less than a quality experience but you'd be wrong, oh so wrong!
I have had my custom designed engagement ring, wedding ring and now eternity ring from DG. I cannot praise the service and the quality enough absolutely 1st class.
Thank you Diamond Geezer!
Davide found this review useful
I was very wary about buying an engagement ring form the internet. If you are looking for a ring of any type especially an engagement ring then Diamond Geezer is the place to go. The service is fanstatic, you are kept up to date with the process and the quality of the ring is second to none. Compare prices with high street prices and you will be shocked. All in all i would reccommend Diamond Geezer to anyone looking for a special ring.
Davide found this review useful
The Outstanding Service I receive every time is First Class from Start to Finish, it's not surprising I keep coming back!!!!! From Excellent Communication to a smooth simple and very effective process to Outstanding Quality Jewellery, I have no hesitation in recommending Diamond Geezer!!!
Davide found this review useful
A sincere thank you for the help and suggestions given regarding the eternity ring for Sarah. It is Sarah’s birthday today hence I passed the ring across to her this morning: she is absolutely delighted with it and it fits perfectly on the finger as well as against the wedding and engagement rings that we previously bought through Diamond Geezer. I am very happy to recommend Diamond Geezer as well as endorse the impartial advice and help that they offer throughout the enquiring and buying process.
Delighted with the whole process. Engagement ring was perfect, pricing was unbeatable, quality and workmanship was first class and customer service from Ben B. was unrivaled.
We were so happy that we also purchased both our wedding rings.
We weren't sure about one of the rings, so Ben had it amended within one day and we are delighted with the results.
For those looking to buy engagement/wedding rings, I can't stress how happy we've been!
So, I found Diamond Geezer whilst looking online for my wedding ring. I was a bit dodgy about buying a wedding ring online at all, but none of the shops had the style I wanted so I started looking on the net as well.
I gotta admit, I was slightly put off at first by the name Diamond Geezer... it brought up images of dodgy cockney salesmen with knocked-off watches hanging inside their trench-coat, but I couldn't ignore the fact that they had a LOT of designs and a lot of options to customise.
I decided to be thorough and looked for reviews of the site, and found every single one to be an outstanding review. I also trusted my instinct and, depsite the name, had a good feeling about the site. I left it once out of blind fear but came back to it, and I'm glad I did!
I found searching through the vast amounts of rings a little bit fiddly, especially as the filters seem to be a bit odd, for example if you want only 8mm rings there is an 8mm filter in one category such as Mens Diamond-Set rings, but not in Designer-Diamond rings. If you take the filters out altogether you get about 2000 designs, but a lot of them are duplicated many times for different sizes and different types of metal. Also there is only a "next page" and "previous page" button but no indication of how many pages you have to go through!
With all that said, once you have mastered the filter engine you can get down to business. The rings are (in the words of a famous beer brand) reassuringly expensive. A lot of websites on the internet claim to be selling diamond rings for US$100 or less and to me that just sounds dodgy. If you are wondering where the catch is there usually is one!
Before I ordered my ring I called customer service as my fingers are smaller than the smallest mens size available. The customer service guy was extremely friendly and helpful, he arranged for the website to be altered to show my ring as a ladies ring so that it came in my size, and also gave me some insight into how the design of the ring would alter to accommodate the larger width that I wanted.
Once the order was placed I got a very helpful progress tracking site. I also noticed in the terms and conditions that resizing has to be within 30 days and queried this on the order form as I work away for 42 days at a time and won't be able to try it on until I get home. I got an E-mail back the next day saying this wouldn't be a problem, again, very reassuring and helpful.
The progress tracker is great, it doesn't just say "taken money" and "dispatched" like a lot of tracking sites, but has all the stages of manufacturing so you can really get an idea with what is going on. There was a slight delay with one of the stages and again I was contacted politely and promptly by customer services asking if it was ok to have the ring an extra couple of days.
Once this was agreed the ring was despatched on the exact (revised) day that they said it would be, and was received by my girlfriend today. She says the ring is beautiful, and the alterations to the design for the extra width are exactly as the original customer service agent described.
Overall I have found Diamond Geezer to be a very pleasant internet-shopping experience. Their service is excellent, the choice is excellent and the prices are what you would expect to pay for the jewelry.
Thanks DG, be seeing you again sometime!
Customer service is second to none! Bought engagement ring and both weddings bands from here and also another band for a Xmas present! Can't fault them in any way whatsoever! Definitely recommend anyone to use Diamond Geezer!! Ben who works there is just brilliant!
It was really easy to pick the right ring for my now fiancé!! The website is easy to use and customising the ring was a doddle.
Order tracking keeps you up to date at all times and when I wanted the ring delivered earlier, customer services were very helpful and sorted it for me.
If I'm honest the name of the company put me off a bit.... Not really sure why tbh but it did. Needless to say I needn't of worried, the ring and service is better then I could of hoped for.
Ring arrives in a lovely plain box with diamond certificate and cleaning cloth, I'm still waiting for the valuation but I'm certain it will be worth much more then I paid.
I am very happy with the service I recieved and would recommend diamondgeezer.com to anyone wanting that perfect ring.
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