Diamonds Factory reviewed by

3 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

YIPPEEEE I found a beautiful ring / Diamonds Factory were great!

I had spent some considerable time hunting for the perfect engagement and had started to get a little disheartened with the process; I couldn’t find the style I wanted, any that I liked cost far too much or too little or were from some slippery shopkeeper when at last I came across the Diamonds factory website (yay). I decided to have a live chat with a representative with regards to booking an appointment to visit their showroom in Hatton Garden and managed to book an appointment for later that day! My appointment was with Zoey; she was very nice indeed, very knowledgeable, honest, calming and best of all no pressure was levied on me – I almost felt like she wanted me to go away and have a think but on impulse I ordered a ring there and then! My engaging party was looming (9 days later!) and Zoey said they would do everything possible to have the ring ready in time. The ring was indeed ready for collection on the day of the party and I love, love, love it! Great service, a good price and an excellent sparkly ring that am very very happy with. I would definitely use them again and highly recommend you do too!
    Diamonds Factory
    TrustScore 9.6 / 10
    939 Reviews

    Reply from Diamonds Factory

    Hi Sarah,

    Thank you for your review.

    We strive to provide our customers with en experience to remember, and do our best to create a pressure free environment that makes your important purchase as stress free as possible.

    Congratulations on your engagement!

    Best Wishes

    The Diamonds Factory Team
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