Diet Chef reviews

Great range and really useful information

The food is great and so easy to cook. There are meals to suit everyone and selection process is very easy.

Fantastic

Was recommended by someone who had lost 6 stone on diet chef, and thought I really need something that works. Tried all the other diets and failed and was even considering surgery. Ordering easy, very quick delivery, and meals are 10/10, not yet come across a meal I don't like. So easy to do, no thought needed of what to eat. No counting of points or calories as its all done for you. I have lost 8lb in a week and feel so motivated. I have about 5 stone to go, but if this last week is anything to go by, I will reach goal in no time. Thank you diet chef you have changed my life

Very good food generally

Most of the food so far has been lovely with just a couple of exceptions.

makes losing weight a breeze

so helpful - nothing is too much trouble,

Really tasty food and a great range to chose from!

As a long time veggie I was a little cynical about what would be on offer to me. I was pleasantly surprised by the range of food available and a couple of weeks in and I can say that I haven't had anything I haven't enjoyed yet.
The food was delivered the day they said it would be; storing a months worth is a challenge - but overall absolutely no complaints.

My own chef amazing

I have only had the meals for a week and can feel the difference already.
I am enjoying choosing every day what to have and have liked all but two things so far the tuna salad I found a bit dull in taste so added a little chilli sauce, and the bran granola was a bit stodgy so I have swopped them for the ones I love.
Looking forward to see what the next few weeks will do to my weight which needs help.

It really works!

I tried diet chef about 2 years ago and lost almost 2 stone. I just stuck to my meals and the weight came off! I was so pleased with the results and lost most of the weight I wanted to at the time. I never really picked any of the initial weight back up, but decided I would go back on Diet Chef now loose the last few pounds so I can reach my ultimate goal weight. I only have 4 pounds to loose this time around and feel confident they will go in no time if I stick to plan!

I lost 13lbs in 2 weeks

I have battled with my weight since I was a teenager, I have been on countless diets but have struggled to keep them going as after working all day it's just easier to get a takeaway lol.
Where diet chef is different is that they send you your meals and snacks straight to your door and there's not the hassle of cooking a healthy meal when you come home from a long days work, 3 mins in the micro and your done.
The only extras you need to buy is fruit, veg and milk. I buy the steam packs of veg so again couple mins in the micro and within 5 mins I'm enjoying a tasty healthy meal.

I am really enjoying the food so far and I love having a selection of different foods to choose from.
One thing that diet chef teaches you is "portion control" I remember pouring the muesli into the bowl and thinking "is this a sampler?" but by the time you chop a banana into it add your milk you realise that it's actually enough to fill you.

I'm so glad I decided to give diet chef a try I have lost 13lbs in two weeks. Still a long way to go but so far so good.

so far so good

Only been on diet for 5 days but im enjoying it. The food arrived quickly and so far ive been surprised just how tasty the meals have been. Fingers crossed i lose weight.

Great Service and Products

Very helpful. Excellent products that work. I lost 2 1/2 stone with this regime. The food is very tasty too, which is a bonus.

A diet that suits my busy lifestyle and fits in with my family

As long as you DO read the terms and conditions and know what you are getting into then I would recommend this for someone who has a busy life and doesn't have the time to be tracking calories really closely, or spend hours in the supermarket or kitchen.
I ordered 28 different dinners and have so far enjoyed them all, some need some imagination when presenting, bit if comes in a pouch what do you expect.
I add veg to my evening meals but have not been hungry once, if you have a bad day and fall off the wagon it's easy to start again.

Food very bland

I have only been on a week but I am not enjoying it very much
some of the food is tasteless but I feel I have to continue as I am now committed having paid for it, and I cant affird to waste it althoughh the pop corn went straight into the bin. I will write another reveiw in another week when I have sampled some more of it.

42 hours ago

Reply from Diet Chef Limited

Jean

Thank you for your feedback.

We know that not every meal will be to everyones tastes, so for that reason we do offer a 21 day exchange policy

Please contact our team to discuss further.

Regards

Paul

Diet Chef food is like eating restruant food daily because it is delious food I cannot cook!

The best thing about Diet Chef is that it really works and I do not feel hungry. It's great not thinking about what to cook or what quantity. I so look forward to the meals and it's like eating restruant food daily because it is food I cannot cook and would not ordinarily buy. Loved it all and going to repeat the same menu next month. Brilliant and highly recommended. Feeling different and showing signs of loosing weight in just a week. Amazing and highly recommended. Thank you.

My experience was excellent, delivery was as promised!

Lovely food, good choices considering all tastes. I have a lot of weight to lose but find myself not even thinking I am on a diet.

Tastes too good to be diet food :-)

I've been really impressed with all aspects of Diet Chef.
The service is efficient and personable - the delivery turned up when I requested, was accurate and even included a couple of bonus snacks.
The quality of the food is better than I expected. It would be hard to include such variety if you were self catering.
I have felt hungry a couple of times but this is happening less as I progress (I'm currently on day 5).
I would definitely recommend this to friends who want to diet but are time pushed to plan for healthy meals or need help with portion control.

Very easy to follow

Wide range of good food. Only been on it for a week so can't comment with regards to weight loss, however do not feel bloated or hungry and finding it very easy to stay with. Will see how I go after a month!

good starting point to learn calorie contol and portion size.

Great choice of food, adequate portion size and tastes great. I have used diet chef in the past and always see a steady weight loss with out feeling hungry.good value for money.

The TV Ad was right...

The food is very tasty, I was surprised at this as I've tried other plans (nasty Strawberry shakes...mentioning no companies names!). Diet Chef works for me as almost every thing is covered, other than choosing a bit of veg and fruit - and that's easy. I feel full and don't feel the need to graze.

My only negative comment was the first delivery, it went to the wrong address...not the wrong house number...but a completely different road. Thankfully I was able to get the food collected and redelivered to the correct address....however this is something that should not have happened.

This review has been reported to customer service by the company 3 days ago for referring to other websites or companies.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

The re-order system is no good.

Food is quite good, but the admin is not so good.
The reason both my wife and I have cancilled

42 hours ago

Reply from Diet Chef Limited

Brian

I am sorry to hear you have not had a positive experience, if there is anything we can do to help please let us know.

If you have received items in your repeat hamper that you would like to exchange, we are more than happy to arrange this for you.

Regards

Paul
Diet Chef

Dieting made easy

I have enjoyed the food so with the exception of the salads. Have lost 2lbs in first week easily

So far so good

It's only been a week and have lost 2lbs so quite pleased. I have only 10 to 14lbs to lose (dress size) so I guess 2lbs is not bad. The food is well packaged and quick to prepare.. I like the hearty breakfast bar and porridge in the morning and also the oxtail and vegetable soup for lunch my favourites. Snacks are quite good too. Overall it seems good but after the months food is gone I will know a little better if its working.

good product easy to follow

good easy to follow but pricey

Completely brilliant

A real eye opener on portion sizes and loving I don't need to think about calories. Would recommend if you aren't someone who obsesses about control.

I looked a couple of years ago about starting diet chef but was put off due to lack of veg options. This time round i was pleased with increased options but would love more please.

Love it - thank you!

Slimmer but not so tasty

Last time I used Diet Chef I really enjoyed the food but this time around I found the dinners somewhat tasteless and not so many dishes were what I like. I love the lunch milkshakes and the snacks but I couldn't face the dinners again.

4 days ago

Reply from Diet Chef Limited

Hi Rita

Thanks for your comments.

Since you were last with us in 2011 we have added a lot of new choices which have proved very popular, I am sorry to hear they are not to your taste. Remember we do offer a 21 day exchange policy if you want to replace any meals.

Regards

Paul

Easy!!

Love it Love it!!!!!!

Enjoying the meals every single day!

Excellent service for people like me that are too busy to spend time on the kitchen. Meals are ready in 2-3 minutes and I can add salads or rice which are quick to master.
The meals are varied and taste delicious! I bought another hamper for my husband. We both enjoy them!

Easy

I thought that I would wait a full week before reviewing as I wanted to really get into it.

It is as easy as I had hoped! I aim to make my family the same meal as I am having in the conventional was so that the sides are the same for all of us and I don't feel like 'the one on the diet'.

Week 1 down. 7lbs and 3inch smaller! That speaks for itself!

Pleasantly surprised at how tasty and varied the meal plans are. Very easy diet to follow although its only day 4. But so far I'm singing its praises. Lets see if the weight drops off,

It's just so simple to follow and with my very busy and demanding job, mealtimes are now easier. Even shopping for groceries is easier, and less bags to carry. The meals are varied and tasty, if I see the weight drop off as hoped then I will be very happy

So glad I've tried it

For an easy to prepare, interesting and varied diet that I order instead of organising, it's wonderful. The meals are all good so far and I know I can chose different ones next month. I have been a customer for two weeks and already feel better.

excellent service

i was hesitant at first because i had tried so many diets, but diet chef was so easy and convienient plus i lost 5lb in the first week!

Excellent

A simple and easy way to lose weight.

Easy to recommend.

Easy to follow but not so easy if theres a problem.........

I was really happy when I looked at the wide selection on offer to choose from, it really tipped me into going for the plan. I chose my breakfast, lunch, dinner and snacks and waited eagerly for their delivery. The problem is that I dodnt get a lot of what I believed I had ordered. I emailed in to ask someone to help but havent received much which is disappointing. Some of the food I now have, I wont eat.
Other than this, the food that I know I ordered is very tasty and this doesnt really feel like hard work at all which was the bonus for me. Ive lost weight already and am feeling better. Apart from the issues with my order, this has been a good experience.

7 days ago

Reply from Diet Chef Limited

Hi Stephanie

Thank you for your comment, we do despatch thousands of customised orders every week, if we have made a mistake on your order, we are truly sorry, and will be happy to arrange replacements, I can see that you have spoken with our team on the 4th June, and an offer to make exchanges was made which you have not responded to.

I will arrange a member of the team to call you to discuss further.

Regards

Paul
Customer Service Manager
Diet Chef

Helpfull and informative

Prompt delivery, good quality and varied.

Great service!

Ordered with voucher code. Simple straight forward transaction. Super speedy delivery- arrived next day! (still waiting for easy fundraising donation, but was warned that this could take up to 30 days).
Going well so far- a little hungry first few days but soon adjusted.
Takes the hassle out of dieting. No weighing or measuring- just grab and go!
So far very happy.

Easy, delicious and works for me!

In the past I have tried several types of weight-loss diets, however this is the only one which I can commit to for a longer period of time to achieve the wanted effects.

Very easy and quick to prepare, big variety and really delicious meals.

I am very happy that I have decided to try it out.
I am just starting my fourth week and it goes according to my expectations.

Great!

Easy ordering, excellent customer service and no fuss delivery.

Easy ordering, excellent customer service and no fuss delivery.

I found it works well if you stick to it.

I would like to b able to buy what I want. I find my own breakfast fine and I do not really want the snacks,I only want the dinners and lunches.

tasty and enjoyable

so easy and simple to do and really tasty i dont feel like i am missing out on anything like i would normally on a diet i highly reccomend this to anyone!

Beware DietChef voucher codes

I had used DietChef in the past and ordered hampers periodically when I wanted to drop a few pounds. I had also used voucher codes with no problem. Recently they sent me a voucher code again for discount on a month's hamper. It did say valid for the first month only, which was fine, and there was no * next to it to draw my attention to any t's & cs. Therefore I used the code. It was only after the food was delivered I realised I had unwillingly locked myself into a further two months at £190. This I cannot afford. I called ... on their expensive 0845 number to say I did not realise this was the case when I used the code. I may have chosen to keep the month's food I had received already but they wanted a £55 downgrade fee as well as the difference to cover the discount. I told them to come take it away, refund me what I had paid and close my account. They could do this but I had to pay the £15 postage fee. I had no choice but to pay this. The whole thing was a disgrace. I was so upset as I wanted to lose weight after having my baby and all that happened was I ended up financially worse off with nothing good to show for it and made to feel vulnerable and exploited. I will never use them again.

11 June 2013

Reply from Diet Chef Limited

SEW2

Thank you for your comments, there appears to be some misunderstanding.

As per the conversation you had with our customer service team on 29th May, your hamper has been refunded with only cost of return deducted, had you wished to do so you could have used your own courier for return as per our terms and conditions.

Regards

Paul
Customer Service
Diet Chef.