Reply from Diet Chef
[REPLY]
- Reviews (1,766)
- Elizabeth
- 1 Review
Unbelievably tasty food!
From the very first tasting I was happily surprised how good the food was. When it came to my first and subsequent dinners I thought I had gone to heaven! The food in Diet Chef does not taste at all like pre-packed food. It tastes like freshly prepared food. Truly unbelievable! I look forward to every meal from the variety I have chosen and I don't have to do any thinking ahead or working out of calories. I just go to my cupboard and choose. This has to be the easiest diet ever. Worth every penny. And I was asked if I had lost weight by a colleague at work. It is beginning to show results even after just a week!
- Ali I
- 1 Review
tasty, easy food which you dont feel hungry on
im amazed how good this food tastes, its easy to change your hamper each month for variety and for the odd meal you wouldn't give 10/10 to. ( though most i have tried so far are 9 or 10s!)for me this was great as i dont eat fish or chocolate so i could personalise the plan to me easily. lost 8 lbs the first week and approx 2 a week thereafter. still early days but im very impressed. all our family are on it- even the kids at uni!!
- Emmeline
- 1 Review
A good service, but some information I felt was not as up-front as it could be.
I signed-up to DietChef.co.uk because their £97.50 Amazon offer voucher is less than my monthly food bill. I like the food, the best bit is the variety of hot dinners I can eat for a month! But some information was hard to find. For example, I wanted to sign-up, but was about to go away for a few days. I could not tell, before paying the money, if I would be able to change the delivery date for the first hamper to arrive.
When the hamper did arrive, it came with a booklet explaining the additional foods you still need to supplement their hamper with. I was not expecting this. So my food bill this month is MORE than average, because I need to buy fruit & veg, rice and dairy and other things, still.
The quality of the food is good, and there are no suspicious E-ingredients listed on the packs. Later I received a welcome email explaining each day has an average of 800 calories, and to supplement that with fruit & veg and dairy. The information in the email was clearer than in the booklet. I think it would really help someone dieting to change their eating habits long-term, by developing new habits over a month or more.
- Samantha
- 1 Review
A life saver- am finally shrinking!
Easiest diet ever. Food tastes really good and no need to worry what to have. Went on a school trip with kids yesterday has a 3 bean salad and chocolate bar from the range - easy.
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- Dean Charlton
- London, GB
- 1 Review
Diet Chef + Cardio Excericse + Acai Berries = Consistant Weight Loss
I decided to try Diet Chef for 4 months from Feb-May 2013 (started at 94Kg). I also went to the gym to assist in loosing weigh three times a week consistently. I can testify that I have lost over 2 stone (now 80kg) in those four months which has made a dramatic change to the way I look and also the clothes that I feel confident in wearing. My advice to those thinking of doing this diet is to commit for the duration, you must also do cardio exercises a few times a week, I did 70mins just walking a very brisk walk on the treadmill. There will be times when you may indulge but don't give up keep going and the weight will slowing go down. In the first week or two you may see good results but this will not be every week and it’s here most people become skeptical and say the diet does not work. You need to do the Diet over a period of time in order for your body to readjust to the amount of food it needs to live on but also your attitude towards food and to remain focused on achieving your goal that only you can realize. On average I was losing 0.7-1.2kg per week but that did fluctuate from week to week. I recommend that one tries Acai Berry and Green Tea Extract capsules as this will help you to suppress the hunger that kicks in at times and stop you from snacking - these are very good for you as they're natural but they there not magic pills in themselves.
- Michael
- 1 Review
The Best Diet Ever
I have tried other Diets before and stopped after a few days usually because of being hungry and the foods being dull and boring.
But I have been so surprised at how great the Diet Chef food tastes and it really does keep you feeling full, it is not like being on a diet the variety of the tasty meals means your not eating the same thing day in day out like other diets that I have tried, and the weight is dropping off me !
I have loads more energy and am sleeping better, and I am only into my third week of the Diet
I always found dieting a struggle before, but can honestly say that Diet Chef has changed that.
- Roamie
- 2 Reviews
Nice packaging shame about the fod
Liked the breakfasts, soups and snacks but found the sauces on the main meals thick and unpalatable
Reply from Diet Chef Limited
Here at Diet Chef we are trying to meet the tastes and preferences of all of our customers, unfortunately that is no always possible, and for that reason we do offer a 21 day exchange policy whereby meals can be swapped, if that is not appropriate all of our subscriptions carry a 21 day guarantee, please contact our customer service team to discuss further.
Regards
Paul
Diet Chef.
- Glenys King
- 2 Reviews
Big fat let down :-(
HI sorry it hasn't been good,
I have been on dc for 10 days now and after the first 7 days start to crave fresh food
_ have only bought the veggie options as the though of long life meat products makes me balk.
The snacks are good , cookies etc although surprisingly high fat and calories
but the rest sorry after a few days starts to taste all the same - sort of like airplane heated meals
I have only lost 2 lbs and realistically if you eat small portions of your own fresh and healthy chosen meals you would lose as much - its a good concept but the long life idea does not work
also you have to take on 2 months - read the small print
Cannot wait to be released from it :-( Sorry not a miracle cure
Reply from Diet Chef Limited
Thank you for your comments.
We don't claim to be a miracle cure, Diet Chef is a portion control diet, whereby we are helping adjust to an appropriate portion in order to lose weight in a gradual, consistent and healthy manner.
Here at Diet Chef we are trying to meet the tastes and preferences of all of our customers, unfortunately that is no always possible, and for that reason we do offer a 21 day exchange policy whereby meals can be swapped, if that is not appropriate all of our subscriptions carry a 21 day guarantee, please contact our customer service team to discuss further.
Regards
Paul
Diet Chef.
- Customer
- 2 Reviews
- Vivienne
- 1 Review
It is certainly different!
Not a very good start. I may be wrong but in the order listing of all the food items on your website, I missed seeing a link which would have listed the ingredients in the lunches and dinners.
So I ordered with high hopes. When it arrived, I went through everything, reading the ingredients on the boxes/ pouches.
'Oh dear' was my reaction. At least a dozen items, mostly lunches, contain chillis or peppers - which are poison to me. Why does everything nowadays have to contain them and when did the British become such chilli-eaters?
I packed them into a suitable box but realised it would cost the earth to post it for exchange. So it means I am working through all the 'safe' ones and I must say all the others are really edible, except I discard the mash on Shepherds and Cottage pie.
The last few days of the four weeks will be a matter of compromise while making up for the dozen not used. I am giving them to my daughter.
Maybe the website has got full descriptions and I missed them
Reply from Diet Chef Limited
Thank you for your comments
Our website does indeed list every ingredient with each meal, so that customers can allow for in-tolerances.
We do work hard to provide a wide range to suit all, and this isn't always possible.
For that reason we do offer a 21 day exchange policy, please contact our customer service team to discuss further.
Regards
Paul
Diet Chef.
- Graham Grumbridge
- 2 Reviews
The tasty way to loose weight!
There are meals for every ones taste.
Choose carefully and enjoy.
Get it right with the snacks & you won't have to cheat.
You should be able to loose at least 1/2 lb a day.
Read the book supplied.
G
- Madame Slim (S H Mylam)
- 1 Review
TASTE MATTERS
Thank you for producing very tasty food. Enjoying it!
The variety of choices available for breakfast and the flexibility of being able to choose whatever meal daily is such a great help.
Thanks
- Ann-marie
- 1 Review
A diet thats an absolute pleasure to be on!
Unbelievable, its so easy to follow and stick to. The variety and quality of the food is excellent and the price is similar to a normal monthly food shop.
I can't imagine anyone not enjoying this diet plan and yes, the weight is coming off!.
- elizabeth
- 1 Review
Brilliant !
2 yrs ago, I have a "degenerative spine" I thought if I changed a few habits , try to lose some weight, I wouldn't have so much pain. I tried Diet Chef, I lost 1 stone over 6mths, the pain eased..I was ecstatic....Im back again, when I step out of line and need to get the weight off, that's when Iorder Diet Chef.......great..( wish u had a cheesecake, or chocolate )./...lol
- Sarah and Lee
- 1 Review
Easiest and tastiest diet I have ever done! And it appears to work...so far
I have only been on the diet along with my husband for one we week. He has already lost 8lbs and I have lost 5lbs. Neither of us have felt hungry and both of us have thoroughly enjoyed all of the meals! The delivery was efficient and quick and a question I posed through email was answered immediately, even though it was a bank holiday week end. As I said above, I really have found this the easiest and tastiest diet I have ever done and I have done a lot! Another positive thing is as a diabetic my sugar levels have been really good and I have not had one upset tummy! I feel really well but most of all, really positive about achieving my weight goal! I can't thank you enough.
- Nicola
- 1 Review
Check the small print!
If you choose to give this a try, be careful that you don't subscribe for longer than you want to. I decided to try it for amonth, but when I tried to cancel further orders, had to pay a cancellation fee of £55.00. As to the food, the breakfasts are really nice, as are the soups for lunch, and I've enjoyed some of the dinners and snacks - but some of the dishes are too highly flavoured for me. Not a complaint - just personal preference! The main advantage is the convenience - no weighing or measuring and all the calories counted for you.
Reply from Diet Chef Limited
thank you for your comments.
We do make clear throughout the order process that there is a repeat order, for those who only require short term plans, we do offer a 1 month minimum.
For those who are looking to diet a little longer our 2 month minimum does carry a discount in comparison to the 1 month.
We do work hard to provide tastes appropriate to most people, but as you can imagine that isn't always possible, for that reason we do offer a 21 day exchange policy, please contact our customer service team to discuss further.
Regards
Paul
Diet Chef.
- Susan
- 1 Review
Takes all the work out of dieting
I really like the fact that pretty much everything's done for you with Diet Chef. There's a good range of meals and snacks to choose from and - while there are some I wouldn't particularly choose again - everything has been perfectly passable and most are really nice. Yes, the portion sizes are smaller but I suppose that's the whole point and probably why I got here in the first place! I've just finished my first week and have lost 6lbs, so I'm happy. Delivery of my hamper was very quick - I ordered it over the Bank Holiday weekend and it arrived on Wednesday. The web site is very easy to use, it's easy to manage your account including choosing your next delivery and letting you know when it's due. The cost might seem like a lot upfront, but it's not really for the convenience and also compared to supermarket prices. There isn't much to add - a few veg, milk and occasional yogurt or whatever. Diet Chef can't do the diet for you, but they do pretty much everything but :-)
- Richard
- 1 Review
Great food, tasty and very easy system. Great service and already seeing results.
The meals are very good, easy to make and ideal for a busy lifestyle. Everything I have tried so far has been very tasty (surprisingly so) and a great range of choice. The speed of service and communications have been excellent. I have already started to see great results from Diet Chef and their programme.
I have a small kitchen with low storage availability and so having a full months worth of food has proven to be problematic for me. If there was an option to have a fortnightly delivery service I would rate 5 stars and say that Diet Chef are perfect in their products and service.
- Karin
- 1 Review
I have not received delivery yet.
I can't review as I have not recieved delivery. I am trying to contact ukmail. If someone needs to be in this will happen each month as both my husband and me work all day.
Reply from Diet Chef Limited
Delivery was attempted last week, can you please contact our customer service team by clicking on LIVE HELP on our website, so we can check the delivery address, and arrange a new date.
Thanks
- Vicky
- 1 Review
- Denny Turner
- 3 Reviews
Simple and Tasty
The food is really tasty and only takes 2 minutes to make. I don't have to think about what I'm going to cook, how many calories it is, then shop for it then prepare and cook it. It really is simple. Completely stress free. At first I thought the food was so nice because I was hungry but after less than a week I got used to the smaller portions and didn't feel hungry and the meals still tasted really nice. And as a bonus I'm losing 3-4 lbs a week !
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- Susan Lawrence
- London, GB
- 1 Review
Impressed by the quality of the food
I'm still in my first week but so far have enjoyed everything and find the food to be of very good quality. I'm loving the fact all the daily thinking is done for me except deciding which frozen veg I am going to tip into the pan and which pieces of fruit I am going to pick out of the fruit bowl. Nice, competent people on the end of the phone, too.
- Tracey
- 1 Review
Best thing i ever did going for this plan
It's the push i needed to get by but into gear, don't really have to do any thinking as all done for you. Fingers crossed for good results and hopefully will be looking good for friends 40th in July.
- Ross
- 1 Review
Brilliant service!!
Fast, efficient - will use them again for sure highly recommended!
- Andrew
- 1 Review
Being a single person having my meals provided is just an added advantage to losing wieght!
The first order is always a 'lets see' there are things I am changing for next month, but it is great, healthy, balances ready meals :).
One thing I find difficult is due to my lack of will power having 28 days worht of snacks in the house is difficult! If there had been a plan with no snacks I would probably have gone for that.
The food is really good quality, well cooked and tasty. meat is tender.
So far all is good, stabalised my wieght already and now look forward to losing some, I know it will happen.
Thank you!
- kim b
- 1 Review
easy to use once you got the right delivery to me and most meals ok
good food does what it sais on the packet lets wait and c if the weight falls off I will say the chick peas are horrid
- Princess
- 1 Review
It works ! And really tasty and fulfilling
As I said above ! Stick to it and it works ... So far day 5 and lost 3.5lbs and good is tasty!
- David Evans
- 1 Review
Eliminates all that faffing around with diet sheets, just eat the meals you like and enjoy.
So simple to follow. Basically, all I eat comes in the Diet Chef box. No thinking, no weighing, all I do is add fruit, rice etc., it couldn't be easier.
This is my first purchase of Diet Chef, and definitely not my last, but I will be making changes to my next order. Whilst I love many of the meals, Beef Rogan Josh, Lamb Hot Pot are great. Some I found extremely unpalatable. The Shepherds Pie was the worst I have ever tasted, the potato was just plain horrid, and the meat tasted of nothing. How do you make such a mess of Shepherds Pie?
Worst of all is the Fruit and Spice biscuits. Two days later and I still can't get the taste out of my mouth. They went in the bin!
To be fair, once you have tried out a few meals and identified your favourites, the meals should provide simple, healthy, weight control.
- Neil wilkie
- 1 Review
Very good
The food is much nicer than lighter life that I attempted but as the food there was just powder this diet seems a lot easier so far and I think I will be able to sustain this The choice of food has been very good so no boredom has yet set in
- Isobel Thomson
- 1 Review
Diet chef meals
I am eating too many snacks but enjoying meals not eating out as much like variety of meals and like to heat in microwave early days keep trying
- jaime
- 1 Review
tasty and easy to follow
I really like this plan and the food is so far really yummy but I can't afford it next month at full price:-(
- Gill
- 1 Review
Nice meals, good idea, losing weight this way easy
I purchased one month at an offer price of £97, very good value. The meals are tasty, there's plenty of variety and it makes it so easy to just choose your meals for the day and not have to think about it again. Lost 6lb in the first 2 weeks, so very pleased. Only had 10lbs to lose so I will not need more but will definitely recommend you and use you again if I gain a few pounds..
- alison
- 1 Review
no fish
really am enjoyjng diet chef.the food is tasty which is great because it encourages me to stick with it.only wish there was a fish dish.just a small point [as i like fish] perhaps because of the process this is not possible.anyway the choice is wonderful.looking forward to my next hamper.
- elizabeth
- 1 Review
Diet chef really does what it says !!
I am a disabled lady , not very mobile and I can honestly say diet chef works even for someone like me,I lost 2stone in the first instant, but unfortunately had to go into hospital which changed things so I am starting again it is excellent food vast choice , and I never get Hungery whilst dieting
- laurene
- 1 Review
So far so good
Just started 5 days ago, so obviously the weight is not gone yet! But really happy with the food. Not struggling at all with the change in my meal routine.
- Mary
- 1 Review
Losing weight and still eating!
No shopping, no waste, no weight gain! Loving the food and the service.
- Janie
- 1 Review
Don't eat the tuna salad or miss your height out!
Oh my goodness I physically 'boaked' at the tuna salad. Apart from that the food is so so, edible but a bit watery, tasteless with overiding spices and in my opinion, i feel to compensate for lack of flavour. The software wasn't intuitive, for example I didn't fill in the height field as I didn't know in centimetres and I tried to come back to it but the system didn't allow and the experts on the online help opened another account so in the main I have two accounts, one with the food order and one with the height details as the system wouldn't allow them to input my height details into the system without doing that! Amazing! Room for improvement methinks?
Reply from Diet Chef Limited
Thank you for your feedback we are working on improving our weight tracker, and at present the "Static" fields cannot be updated, apologies for any inconvenience.
I am sorry to hear you didn't enjoy our Tuna salad, we do try to meet everyones tastes but this isn't always possible, for this reason we do offer a 21 day exchange policy on our meals.
Regards
Paul
Customer Service Manager
Diet Chef.
- Gary
- 1 Review
Tasty food, simple to prepare and delicious to eat.
Great choice of meals, very tasty and filling. No problems with ordering or delivery, so far so fantastic!!
- Pamela
- 1 Review
Outstanding , Wonderful , Easy, Tasty.
Finally I bit the bullet and ordered . I am so thrilled .I know I need to lose weight but can't ever seem to stick to diets until now!
It couldn't be simpler , however I did make a mistake on my first order so take care as now I will have to waste those lunches ;( I am still very happy with the meals I have tried up to now , they are satisfying ,and delicious and I have no desire at all to cheat .
thank you Diet Chef.
- Elizabeth
- 1 Review
Brilliant tasty meals and snacks!
Have only been with Diet Chef for one week. Every meal is so tasty and filling along with my choice of vegetables and fruit. The snacks are great too. It's just great having the calories worked out for you and not trailing around the shops ready labels! Always found that so off putting! I have lost 4 lb in my first week which is such a boost. Want to keep going until I've lost about 2 stone. I feel a lot healthier already! First time I've been happy dieting!
Just love it all!
21 Day Money Back Guarantee
Try Diet Chef risk free!
Every hamper sold by us is backed by our 21 day money-back guarantee. You can cancel the contract at any time up to 21 days from delivery of the first Pay Monthly hamper to you. In order to return any hamper, please obtain a Return Authorisation Number either through our website or by telephone
