Digimate reviews

Digimate reviews

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Awful product, hardware totally unreliable. Customer service shocking!

Just posting up the first review of this company. I can't actually believe there's not been anymore.

I ordered two T909 tablets from this company through an offer I found on Groupon as Christmas presents. The order took some time to arrive. Both units I ended up returning as they were both faulty (this was at my own cost of which I've subsequently found that I shouldn't have paid to return faulty goods). They dispatched new tablets to me of which when opened I found they were still faulty - different issues this time. They told me a PSU was faulty and asked me to pay for a new one (of which I never received). When I tried to escalate these issues to the 'Customer Service Manager' he was incredibly rude and hung up the phone. The hardware is of terrible build quality. I ended up sending both units back for a full refund.

I'll never use this company again. Be warned! Don't get sucked in by higher advertised RRP prices for these products - there are much better products out there for similar or much lower prices, that have have a much higher spec and are 100% more reliable.

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