I ordered stickers, cutting it fine and then paid extra for DHL deliver, unfortunately as this was added on after it wasn't on the original order instructions and was looked over by human error (which we can all be guilty of from time to time). Royal mail should have guaranteed delivery by the Friday but they arrived a day too late unfortunately
Price, print quality and vinyl quality all good. However they had not been check before sending them out and the cutting had gone over the lines hence ruining the design. Customer service was spot on immediately responding saying they'd do a re-print and be sent out in no time. Re-printed and sent out however having to wait a significant time longer for these to arrive, possibly down to Royal Mail but a week for a re-print on a short time-scale has lead to business demand and deadlines not being met.
An unfortunate and troublesome outcome, however if it had been right the first time then this would not have been a major issue.
Hoping to use again as I imagine this would hopefully be a one off and the quality of the product for the price is good.
The advice and the ordering process were clear. The price was comparable to others, but the site gave me good confidence, The status updates were good and the package was delivered as anticipated. Will use again.
I spoke to one of Diginates representatives (Tim) throughout my purchase as I've never ordered prints before and wasn't entirely sure what I was after. He was incredibly helpful and answered all my queries quickly and thoroughly. I will definitely be ordering more prints from here in the near future.
i used this company on the off chance and was very happy with the service i got they kept me up to date with what was going on and the end product was great quality i will be using them again and highly recommend them
I ordered some stickers to use on invitations I'm making the ordering process was very simple and efficient and the communication with Jon to make sure the design was going to look great The stickers strut within 2 days of ordering and were just what I was looking for
Diginate offer an incredible service. The flexibility is amazing - any size/shape sticker, any size order! The quality is amazing and the service is fast. Diginate do what other printers have told me can't be done (unless you are prepared to go with high MOQ's). I 100% recommend Diginate.
The customer service was great, couldn't have asked for better. The stickers were really good quality, my only issue was because I needed to put them onto a straight line I had to draw a line with pencil. But when rubbing out the pencil some of the colour also came off the sticker, I assumed the quality would be better than that.