Digital Fusion reviews

Digital Fusion reviews

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Superb

TV ordered on-line yesterday with next day delivery. Email promptly sent to confirm order and dispatch. TV arrived this morning and now set up and working brilliantly. All in less than 24 hours. Fantastic service - thank you Digital Fusion.
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Best Seller

Excellent communication and best customer services. Delivered next day as promised after confirmation of transactions. Received in excellent condition and sealed item as described .
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personal contact; speedy delivery; good price

Wednesday (tomorrow) I start a 2-week rail journey through Europe.

About a little after 15.30 Monday I realised I needed a spare camera battery. PLUS POINT 1: the Digital Fusion price was good, if not the lowest, but they also offered next day delivery.

Unsure whether 'next day' would be available at this time in the afternoon (it doesn't for some companies!) I rang. PLUS POINT 2: a real person - who checked the item was *really* in stock and confirmed that I would indeed receive it Tuesday.

I made my order and PLUS POINT 3: it arrived today, Tuesday, c. 10.00. Beautifully packed (actually a bit OTT) and the genuine article (again, unlike some companies).

Thank you, thank you, Digital Fusion.

Bob
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fabulous

I had a problem with a rear projection tv (the picture on screen was going darker and darker) all the advice said change the bulb which was quite expensive I located one on the Digital Fusion website at a better price than anywhere else and promptly ordered it. The rapid delivery was superb and having now fitted the bulb I am watching excellent TV again.
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Poor Service and No Communication

Ordered a hard drive from this company which later got cancelled, no emails from or anything- only way i can tell is the payment has been refunded to my card. Ordered a monitor from them before and same thing happened except got one email giving some weird (probably made up) excuse why couldn't sell... but no replies to 2 emails i sent them.

Not worth the hassle in my opinion, better off with a more established company.
www.digital-fusion.co.uk

Reply from www.digital-fusion.co.uk

we sent the customer an email confimring goods were not in stock infact the customer ordered when the item had a red unhappy face in red on the stock value, ant sensible person would know that the item is out of stock.
Futhermore customer claims no email was sent, I have proof contradicting that story.

SENT : Thu 10/05/2012 16:27
TO: 'icameron@ntlworld.com'
RE: Your order at Digital Fusion AV Ltd. : 4421506279276252284
Dear sir

Reference is made to your purchase order or contract, along with a copy of which you had enclosed. Due to the unavailability of the stock, we are not in a position to satisfy your order and ship the goods within the time required, we hereby cancel the above said order.
We are extremely sorry, for the inconvenience caused.

Munir Ahmed
Sales Manager
Digital Fusion AV LTD
75 Chorley Old Road, Bolton, GT Manchester, BL1 3AJ
TEL: 01204 386816 FAX:01204 523435
MSN : sales@digital-fusion.co.uk
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Awesome

Prompt, hassle free service. Great price. Thank you
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Perfect. Fast, hassle free order and delivery

I ordered a Panasonic webcam recently. After lots of Googling I discovered that they were the cheapest place for what I wanted. I'd never used them before so I was a little hesitant. I decided to place an order with them after a bit of research on the company. The item arrived very shortly after. I will use them again.

Dominic
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Excellent and fast service

I ordered a camera which was cheaper than other companies on line. The item arrived next day delivery as I requested. Good quick service, I can definitely recommend Digital Fusion
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Fast, hassle free delivery!

I bought a printer which arrived very quickly and was the best price I could find on the net.

A few improvements could be made though. 1. The delivery prices listed on the product page were incorrect, once I got to checkout I was charged more than the stated amount, (£7.95 for next day rather than the advertised £6.50) also, delivery prices don't include VAT. 2. I had problems navigating the site with pages not loading (connection reset) 3. I wasn't sent any parcel tracking information, that would have been nice.

However, as the main point of my purchase was to get a printer at the best price I could as quickly as I could then I'd have to say Digital Fusion fulfilled my requirements perfectly.
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EXCELLENT SERVICE - HIGHLY RECOMMENDED

I recently bought a new camera from Digital Fusion - the price was at least £30 cheaper than any other site. The product was shipped out the next day and the one query I had was dealt with promptly over the phone. I would definitey recommend Digital Fusion.
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good price and delivery

I paid less than from another company 2 years ago! Next day delivery even if I paid for 3-4 days. Sadly the delivery company let you down by splitting the delivery over 2 days .... but your response was excellent.
Thank you
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Excellent prices

I buy multiples of a couple of high value stationery items from Digital Fusion from time to time. Their prices do fluctuate but are always competitive and often beat the competition hands down. They weren't keen to open an account, which is fair enough as I don't buy from them all that regularly, so my goods didn't arrive next day as arranging the bank transfer payment took a little time. However once the order was off hold (the day after I placed it) the goods were shipped immediately and arrived the next day (today) in perfect condition. I would also comment that whenever I phone someone picks up quickly and is knowledgeable and helpful.
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Fast service and cheap

I needed a new printer-scanner urgently, and googled my chosen model. Digital Fusion came up as the cheapest, and had plenty of good reviews, so I ordered from them, choosing next day delivery. The charge for this was initially shown as £6.50, but came up as £7.95 + VAT before I finalised the order. It was still cheaper than Amazon, so I accepted the charge. There was a 1.5% credit card charge, and I don't have a company debit card yet, so I nervously opted to pay by internet banking (never done this for an online purchase before!), but I needn't have worried - the printer was delivered in perfect condition at about 11 o'clock the next morning, followed by the VAT invoice by email the next day. I couldn't ask for more.
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good prices but delivery was late

The items were one of the best prices around including next day delivery however although showing in stock and ordering by the cut off time the delivery was 1 day late. I think it would be better for Digital Fusion to force you to create an account during check out so that you can track the order as I had no way other than contacting them to see my order status.
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Best Price, Quick Delivery

Did a google search for a replacement projector lamp - Compared a few prices - Went for these guys as easily the best price - Ordered it on Sunday, dispatched Monday, arrived Tuesday. Couldn't ask for any more.
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Excellent service-great price

I ordered a VT570 replacement lamp for a NEC projector late on Monday afternoon (after 4pm).
I received acknowledgement straight away and the lamp was delivered by recorded delivery on Wednesday morning before 10am.
Invoice was emailed straight through.

Price was very competitive.

Great service all round - I will definitely use them again.
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Beyond the call of duty

While we spent some of the day waiting for them to call us back to arrange payment (and fretting over it, after a prior phone call promised us three minutes), we were very surprised and pleased to discover that delivery had been both arranged and shipped before payment had been taken.

Definitely a company to return to again.
(Also, prices were very good)
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tv bulb replacement

brilliant ordered on 28/2/12 received goods on 29/2/12 part exellent surperb cant describe enough how pleased i am with it will be ordering again and will recommend to other, prices very good as well thank you once again
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great service

next day delivery on the rear projection lamp. I will certainly used them again
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excellent service

my delivery arrived a lot sooner than expected, thank very much. a good price too.

www.digital-fusion.co.uk Details

About this company

Visit Digital Fusion

Contact information

Call us on: 01204 386816
We live here: United Kingdom

Category

Digital Fusion is ranked 54 out of 66 in the category

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