Featured review of Digital Point
25 July 2009
Excellent Service! Will Recommend!
2nd July i ordered my new Samsung LED tv, 3rd July sales phoned about 4pm asking if they could deliver on Saturday, Perfect! Driver phoned in the morning to let me know he will be with me between 3-4pm. Driver arrived just after 3pm, brought my TV into my living, opened the box for me to check to see if the tv is a 100% (not damaged in transit). All round perefect service, will highly recommend.
24 July 2009
Electro Centre Ltd t/a digital-point.co.uk unable to honour a order
I am luck enough not have been duped by this unprofessional company, Electro Centre Ltd t/a digital-point.co.uk
Like many we saw the TV we wanted at a good price, so we went for it on a finance basis, we ordered from Electro Centre Ltd t/a digital-point.co.uk but the finance application did not go through which was ok as we were going to put it on card.
When we notified Electro Centre Ltd t/a digital-point.co.uk that we wanted to complete the order on card, "surprise surprise" the price of the TV was increased. We had an order number and are intent to buy was confirmed with a follow up email confirming I would be purchase through card.
The really unprofessional and lack of customer service came with a simple no solution answer email from Electro Centre Ltd t/a digital-point.co.uk ...
“I AM SORRY BUT THE PRICE OF THIS PRODUCT HAS BEEN INCREASED TO £7... WE ARE UNABLE TO HONOUR THE PREVIOUSE PRICE.”
Of course all we can think is lucky we didn't have to deal with Electro Centre Ltd t/a digital-point.co.uk through the rest of the purchase stages.
All I can say is to the response from Electro Centre Ltd t/a digital-point.co.uk is to be able to honour a price you have to first be honourable!
Review was the experience of our purchase process with Electro Centre Ltd t/a digital-point.co.uk
27 June 2008
This company appeared cheap but they delivered faulty goods to me and demanded...
27 October 2008
Got slow service from Digital Point, even rude at times, little communication, waited 3 weeks for tv...
09 March 2009
Digital Point offer an excellent price for a quality tv. Free...
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02 February 2010
Very impressed with speed of delivery and quality...
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31 January 2010
THE PRICE & DELIVERY WHERE EXCELLANT.THE ONE...
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25 January 2010
The LG LCD TV I bought was not only available at Electro Centre at the best price I could find anywhere (even those that came within £10 of it hadn't actaully got the model in stock) but it was...
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