Friendly, helpful, efficient - really couldn't be bettered.
Ordered my Lumix FZ200 on 18 March; had to request a delivery delay due to unexpected trip - no problem; had to cancel trip due to very severe weather - delivery reinstated - no problem; delivered on 25 March despite East Midlands airport being becalmed due to snow. Package very well wrapped indeed! Absolutely superb camera, and you couldn't ask for better service - 5 stars fully justified.
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