ok So this is my first order with D rev, The camera was selling on ebay for more 2nd hand than D Rev is selling for new.
I ordered other stuff in UK at the same time, D Rev came up with the goods in a few days, I'm still waiting on the other stuff from the UK which by the way would fit in an envelope, typical lol
Tracking on the order from D Rev is excellent, you can watch it just getting closer and closer to you, so good I started to droool lol
Great job D Rev keep up the good work, can't wait till I have enough saved up to order my lens, look forward to dealing with you again.
To be honest, I was worried first about how and when the offer is going to come to UK.
I ordered my camera+lens+battery grip on Wednesday from Hong kong and I received them on Monday (less than one week)
Great service. The product was in great condition, the packaging was perfect.
Keep it up.
As has been said by others I was at first a little sceptical of ordering through DigitalRev. Researched them and read numerous reviews and decided to take the plunge. Suffice to say I will be back! From the moment of ordering through tracking and delivery it was a stress free painless experience. Item arrived sooner than expected and oh my, the packaging :-)
Ordered Wednesday and arrived Friday. Was worried about import duty and VAT but it just turned up. Brilliant.
The only issue is that all the documentation is in Japanese and the software doesn't even have Europe as an option when installing. Still, when you consider the price and the fact that you can buy a 'for dummies' book on eBay for £14 (which is far superior to the manual anyway), it's a no brainer.
Not only are things significantly cheaper than places like Amazon or the stores of Canon/Nikon/etc., but they arrive in a more-than-timely manner. My camera arrived 2 days before the earliest predicted arrival date.
I can't see myself ordering gear from anyone else in the future.
I was firstly hesitated to buy from DigitalREV because it operates in Hong Kong, and that seems risky for me to buy. I called the customer service at nearly 9pm and they were still there to answer my questions related to warranty, shipping and handling and products origin. Because of the promotion at that time which would end soon, I decided to give this seller a shot. I got email confirming shipment in the next morning (i ordered at night) and guess what, it was delivered in the next 24 hours!!! I only had to wait 1 day for it, and yes it was from Hong Kong!! Packaging was nice, my lens had been keeping safe during shipping. I received it brand new, made in Japan, perfectly intact. And with insanely fast shipping, this was my best online buying experience ever. And additionally, I didnt have to pay any tax or shipping. The price you see is the price you pay. Good job DR, Im your fan now.
I used to regard Hong Kong shops with a certain trepidation...much cheaper yes...but what happens if something goes wrong...or the product is not what you expect? Last year I bought 2 lenses on separate occasions from DigitalRev..I live on the furthermost edge of the UK in the West of N. Ireland..these lenses on both occasions took no more than 3 days to arrive at my door from Hong Kong (with DHL)...amazing...and to think Jessops offer free mainland delivery but charge charge £25 more (at that time ) to N.Ireland!
Just over 3 weeks ago after much consideration and not knowing the NIKON D610 was being released I purchased a D600 and 24-70 nikkor lens...these arrived in 4 days I think which is still pretty impressive. After a few days using the camera I discovered the dreaded dust/oil on sensor problem appearing (which is a well documented NIKON problem). I contacted DigitalRev who said to return it to them..which cost almost £80, after the camera returned to the shop my money was refunded without question and a few days later when Nikon confirmed the camera was indeed faulty my postage was reimbursed, now by this stage the D610 has been released and as it is at least £200 cheaper than the UK I had no hesitation ordering one from DigitalRev and am looking forward to my new combination in a few days...now all these happenings took place start to end in just over 3 weeks I think..considering time difference delays and postage 3 ways I reckon thats pretty good. By the way my very first NIKON camera..a UK purchase had to go back to NIKON once...it took longer..and cost..so folks if you are wondering is it safe to use DigitalRev don't..they are as good as they come I reckon...I have since first using them recommended to at least 10 people who subsequently purchased with happy endings. 5 star I recommend :)
John McCorry found this review useful
Was happy with the price, pleased that the delivery date was reasonable and that I could track the parcel, then excited that it arrived 3 days earlier and I had the whole weekend to use the lens! A friend recommended your company to me and I will now recommend you to my friends too.
I am very pleased with the overall service. The package arrived promptly on the anticipated date, the packaging and additional padding ensured the safety of the lens and the quality of the product is excellent. I am very pleased. Would recommend to a friend.
Much better prices than other comparable sites, very quick despatch and delivery. My first experience, but I have friends who have used DigitalRev a number of times and with consistently good results. Excellent.
John McCorry found this review useful
I like most was wondering about ordering a product. Not to worry it arrived as quoted, on time and at no extra costs.
This was a fast and efficient service without worries.
I even used the online chat option to ask questions,they where also answered without any problem.
If only I had ordered the canon 5d olio from them instead of only ordering the canon 600 flash, I would now have an even bigger smile on my face.
Just goes to show " don't believe everything you read" it's not about taking chances or edging your bets when it comes to spending your money, it's all about trust and this company delivers in every way.
Their web site was very clear it explained the facilities of the camera very well it detailed exactly what you would get and their delivery was very fast with good communications all the way. I did have a slight problem when the camera arrived, the hardcopy owners manual was only in Japanese but went on line completed a ticket had an answer next day to say sorry and an English version would be sent. true to word one arrived ahead of the time they said. Very good service well done would definitely buy from them again
Between the great advice, amazing prices, great customer service and Kai..., my purchasing experience was one of the best I have ever experienced. I purchased a camera body and lenses on Sunday evening, they left Hong Kong on Monday and my order was in my hands on Tuesday. The prices were amazing, shipping was free and the product is superb, and it even had the latest firmware already installed. Woo Hoo for DigitalRev!
I know DigitalRev mainly from their YouTube channel, and was actually suprised to learn that they have an online shop. I really like their videos on all sorts of camera related subjects, and found that the particular camera I was looking to buy (the Canon 600D) was cheapest on DigitalRev out of all the retailers I was looking at.
So I ordered it. It arrived within a few days, was *very* securly packaged and I had no problems whatsoever with any aspect of the transaction. Will definitely order with them again!
Ordered my lens on the Thursday and it was delivered on the Monday. It was even quite exciting to see where my lens was in the world at various times using their tracking system. Was nervous about buying from outside the UK but everything went well and will be ordering again soon.
This is the first time I ordered from this site, so I went large. I ordered the Canon EOS 5D Mark III with the stock lens. It came safely and quickly, with no issues or lack of communication with the seller. I am extremely pleased both with this site and with the product, as well as the guy who referred me here - Musicarta.
Not only this, but it was the cheapest on the internet without any faltering of quality.
Ordered a 'Canon EF 17-40mm f/4 L USM' lens as DigitalRev's price was the cheapest. I had read the reviews but was still a bit frightened as with ordering anything from the net sometimes you never know!!!
Wow, it was amazing, the Lens was delivered within 3 working days and you could track it all the way, with the TNT on-line tracking. It was packaged so well in lots of Bubble wrap too.
I recommend this company, thanks so much DigitalRev.
Let me just start with what impressed me the most - a million layers of bubble wrap surrounding my product. This was by far the most secure packaging I've even seen, drop proof and bullet proof. There was so much bubble wrap that after unwrapping the package I am left with a fair-sized roll of it to use as I please.
Next, even though DigitalRev are not the cheapest on the web - definitely more expensive than ValueBasket or even the local Hong Kong electronics market - the product I purchased was surprisingly affordable.
DigitalRev are a well established and reputable company, so there is a strong confidence factor when buying from them. My item came with 12-month global warranty, which is very reassuring to see.
Overall very pleased with my purchase, would recommend and buy again.
Bought from them in the past, decided to buy another camera. Very small amount of time to arrive in the UK. Heavily wrapped in bubblewrap. A company clearly so loving of their customers to ensure it will arrive safely. I imagine the overuse of bubblewrap can't be cheap either.
I highly recommend Digitalrev. They have done a fantastic job again! Shipping from Hong Kong about two days. Safe buy. Genuine local warranty if needed. Don't hesitate you will not regret it.
Ordered a Nikon D3200 with additional 55-300 lens on a Sunday, with me safe and sound on Friday morning. No problems at all with the delivery, slight hiccup with payment but only due to credit card company being cautious. No problem with ordering again from them.
My camera and accessories all arrived in a single packet that was cocooned in bubble wrap. Their own tracking service combined with TNT's tracking service means that you know exactly where your order is. I ordered on a Friday and my parcel arrived the following Friday - as predicted at purchase time.
This is the first time I have used DigitalRev . I was a bit concerned about my camera coming from Hong kong, but I could not find a Fuji X100s in the UK at this price there all over priced in the UK.
So I went for this company after looking at a lot of sellers on the web and reading there reviews and feed back this one came out tops, I must say their service is first class , fast delivery with tracking that works full marks for that *****
Good Communication I'm well Pleased. Will use again.
I wanted the new Nikon 18-140 lens that came out in August 2013. The retail price from my usual photographic suppliers was prohibitive and then I saw it on Digital Rev.com for not just a little bit cheaper but just over a third of the price! Thinking I would get stung with massive delivery charges I was reticent to order but discovered that delivery and packaging was included. I ordered the lens on the 10th and it arrived on the morning of the 14th which included the weekend! I ordered a filter to fit it on the same day from a UK company and that arrived a day later in comparison. I've been a bit wary of off shore companies until now but the value and speed of delivery astounded me.
To reply as a company, please log in to your business account.