directferries.co.uk reviews

directferries.co.uk reviews

Good
8.6
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
3932 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service and easy to use

This is a brilliant website, easy to use and I'd booked the ferry in a matter if minutes.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Everything was fine!

Highly recommended.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

very easy and direct

The site was easy to navigate and offered a full view of the offers available, this made booking effortless.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Simply sail

It was easy to book and I saved a few pounds on what was being offered on the ferry company's web site. So always use this site, that's my recommendation.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Problem on the website, answered straight away on the phone.

Very easy to use, will never book directly with the ferries! Had a small problem with booking online when it came to the car registration. Called them up, waited about 5 minutes before someone answered, and got the answer STRAIGHT away. Smooth sailing after that. :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

the easiest way to book a ferry crossing - its a no brainer !!!!

It saved so much time searching different web-sites , easy comparison between different ferry companies , with the added bonus of offering alternative ports . it could not have been easier
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent web site but difficult to make direct contact

I very easily was able to complete all my search criterion & to pick the bast booking for myself. However I needed to make an inquiry & finding the telephone number to phone from abroad was difficult and getting a connection was also long winded. Once I had made contact the staff were friendly & helpful. But it cost me 15 minutes at international call rates!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Another satisfying repeat experience !!!

Easy trouble free experience - so quick - 10 out of 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent, friendly, understanding and prompt

I had accidentally booked 1.30Am instead of 1.30PM. Staff were quick to respond and make amends to my booking. Thank you.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

nice

Very good i am happy
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Easy to use website.

I had a question about the departure place of the ferry and I used the on line chat/help, this was excellent and very quick to use.
I was really pleased with the prices.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

very convenient but could be better

To perfect this site:
1) declare credit card supplements in advance
2) either take out the long, long, long list of countries where one's credit card is registered (other sites don't require this) or put the UK at the top (since probably most of your customers are from the UK).
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Top service provider!

Just so smooth without any problems
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Sassnitz Trelleborg Ferry Booking

Site several times needed to be re-freshed. Maybe it is our computer's fault, not the fault of the site at all.
Clear for booking.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good service.

Easy to use and a good service. Thank you.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very good operating website.Easy,understandable and logical.

My experience has been good for many years now,as I am visiting the UK at least 5 times a year.I don't know the reason,but the website does not mention the booking possibility's for Eurotunnel very clearly.May be this is the policy of Eurotunnel? I think the want to book the customer by themselves.However,Eurotunnel is,in my opinion,a very unfriendly,arrogant and sometimes misleading company
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Easy, rapid, all my data stored

It is very easy to find the best offer and to book it immediately
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

1st class

made on line booking easy
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good and bad service possible..

I was guided through the chat that I need to call them and book a ticket via phone if I need to add a pet. So first time I called them and I was put on hold like 7 times. THe questions I was put on hold with was not that hard! I named the port and the girl could not find it 3 times. Then she mixed up directions for return ticket and in the end told that the dates I am looking at is not possible, meanwhile I was in their homepage looking at the dates without any problem. In the end I just asked if I can book the the ticket myself and the call to add the pet. So I called once again and I got the perfect service from another girl. I could add my puppy without any problem..
So I would suggest to try to deal with the problem yourself before you call them..

Direct Ferries Details

About this company

Direct Ferries offer the widest choice of ferries to Ireland, France, Spain, Holland, Germany and Scandinavia with all the major operators including P&O Ferries, Brittany, Stena Line and Eurotunnel.

Visit directferries.co.uk

Contact information

Call us on: 08718 900 900
We live here: 45 Great Sutton Street
EC1V 0DE London
United Kingdom

Category

directferries.co.uk is ranked 2 out of 6 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.