This company claims same day despatch - this is an out and out lie. After still not receiving a tracking number after 3 days, I called, no answer so had no choice but to email. Apparently a delay at warehouse meant my £100 order was still sitting there collecting dust. The email prompted them to finally get my order to a courier but instead of sending it for next day delivery to make up for their c0ck up, they sent it standard so here I am a week on still waiting. Wish id seen these reviews before ordernig. Theres plenty of other supplement websites out there. I will shop elsewhere next time.
I was looking around for a deal on Reflex Whey Protein and after seaching around found Discount Supplements to have the best deal at the time. I saved a few pounds but got 5 protein bars extra for the cheaper price! Great stuff. Quick delivery as well.
The first time I used DS I found everything I needed, sighning up was quick and easy and delivery was super fast! As supplements get more expensive with the VAT increase, I made a significant saving with DS and delivery was free too! Did I mention how fast delivery is? 0 - my door was about 4 scoops of Gold Standard Whey ;) I will be using DS for a long time unless I hijack a protein truck.
I have now used this company to deliver my health supplements and protein bars since I started my health regrime 7 weeks ago. I have to say there products they offer are fab, good value for money, delivery is speedy and doesn't cost you any xtra for post and packaging. I cannot fault this company on their service or products. I will use them time and time again, why would I need to go looking on the high street for my health supplements when I can get it delivered to my door!
Ordered 8 days ago and still haven't received my order! Ridiculous! If I have not phoned or contacted them I would not be told that one of the products was out of stock. I did not receive any e-mail or notice about this problem. No initiative to inform customers about the problem. Product still has not arrived and customer service are full of excuses! Buy from other competition they may be a bit pricier but you would not experience the hassle that discount supplements are giving me.
Kyle Spence found this review useful
You should note that the expiry date for the products may be even sooner than stated on their site.
They had an offer where you could buy 2 boxes of High 5 energy gels for £ 20 plus shipment, which I bought. On their site, I saw that someone had recently asked when the expiry date was, and Discount Supplements answered that the expiry was on 18 April 2014. I thought that this was cutting it close for me to have time to use the many gels, but that it would be okay for me because I would have sufficient time to use the gels within a few months after the expiry.
When I received my shipment of the 2 boxes of High 5 energy gels (in total 40 sachets), I could see that that the expiry date on both boxes is in fact already in January 2014, i.e. after 8-9 months.
This is not great. When buying 40 gels, I had a clear expectation that the expiry date would not be any time soon. 8-9 months is a rather short time to use 40 gels.. When asking Discount Supplements how they propose that we solve the issue, they refused that there was a problem and they did not want to discuss the matter further (they replied that they are “unable to exchange or refund this item as January 2014 is plenty of time to consume this item”).
Apart from the above, I am satisfied with the purchase. The package arrived as promised and the price was good.
I will most likely shop with them again in the future but will now be more aware that it may be hard to convince Discount Supplements to discuss issues/objections that I may have. In addition, I will be aware not to buy too large quantities from Discount Supplements in the future.
I placed my order early wed morning said on their website dispatched same day if ordered before 4pm.Still no product come sat phoned them up to be told will not recieve product until tue nearly a week later .Should have ordered from Amazon would have had my product by now.N ireland is only 45 min by plane away so 6 days to wait on a parcel is not on, a sorry from help desk just does not cut it. Will not be ordering from here again.
Kyle Spence found this review useful
The Service i recived has been very poor the company Hermes they use are useless!!!!!
waited 15 days for my Protein shake.......just because i didn't do next day delivery does'nt mean i want to wait 2 weeks and not even any discount or anything offered as a good will gesture!!!!!!..................RUBBISH!!!!!
Kyle Spence found this review useful
Have reviewed this company below with regards to their appauling delivery service I have now seen that other aspects of the company are more than well below par.
Having never recieved my "Next Day Delivery" goods they finally granted me a refund on the 2nd May, Having rang up on the 3rd I asked for an e-mail confirmation to be sent out to me confirming this:
The email read:
This is to confirm that a refund was put back on to your card on the 2nd May 2013. Please allow 3 working days for this refund to go through.
Having still not recieved a refund on my card on the 8th May I called to chase. I was told they would look into the refund and contact me later on the 8th. As per usual no contact was made. Having spoken to them today on the 9th May I have been informed that the refund was processed yesterday for £96 and I am allow 3 days for this to show on my statement.
So all in all on the 25th of April I ordered £96 worth of supplements/goods, recieved nothing for a week and then some 2 weeks later a refund is processed and then a further 3 days will be required for me to get my money back. 19 DAYS!!!
This together with phone calls to A1 Sports Ltd on and 0845 Number costing me money, the time I have taken out my day to chase them for the last 19 days. Plus the stress of this whole process. DO NOT USE THIS COMPANY! THEY ARE CHEAP FOR A REASON. I WOULD RATHER PAY 20% MORE FOR MY GOODS TO ARRIVE!
DiscountSupplements has some of the cheapest protein out there, delivery is fast (2 days in most cases) and reliable. i couldnt ask for anything better really. the guys on facebook are great, giving some really good information and advice especially to those who arent 100% spot on with diet and supplementation. i now only buy from them and supplementcentre.com. two cheapest retailers but DS has free and faster postage.
Everything you need in one place, top site.
I order from them fairly regularly, they always seem to have what I want and service is always quick. On the one occasion that there was a problem with my order it was resolved incredibly quickly with no fuss.
I highly recommend them.
If you want your supplement cheaper than anywhere else, and with the fastest , most efficient delivery sevice then look no further. Always delivered within two days, and even gives you a time of delivery, excellent.
I've been in the bodybuilding game for years and tried many supplements. Whilst this product is not top end it's certainly of high quality and unmatched on price. Love it.
Hey mate get to discount supplements on line ordering best deals ever, highly delighted with thier service, top dollar company 10 out of 10
a great range of products excellent service
I bought soya protein isolate from Discount Supplements as it was offering the best price I could find on the internet as well as free postage. I am very happy with their service and now order regularly from them. I would highly recommend them.
I used it for a month now and gained alot of weight. I was 63 before now im 75kg. For this product to work effectively you need eat more and drink that to provide you with extra calories that you need to gain weight and i myself used 1 scoop insted of 2 and added other products that contained calories i.e. Milk, Honey, Penut Butter, Banana etc.
Discount Supplements are so easy to deal with. Their products are great, and cheaper than anywhere else i've seen. Plus i've also found their service to be excellent, and a really quick delivery time, no faults at all.
Hi to Discount supplement i was quite plesae how quick i got my stuff and in siad was a free bottle which i thrut was good you do not get a free bottol when you shop on line at ure on line shop so its good to get a free bottol from you pepel when you by a prod of you
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