I wanted a Taylormade Daddy Longs Putter 31 - 35 inch putter. This type of putter requires to be 3 inches longer than your normal putter for the counter balance to work. On Discount Golfstore it mentions the additional 3inches required & says if you use a 35 inch putter you need to purchase the 34 - 38 inch putter. However when ordering the putter it mentions only the 35 inch length. Other websites refer to the 31 - 35 inch putter as the 35 inch putter. I ordered the putter & received it quickly. However when unpacking & taking of Taylormade packaging I realised too late that the putter was the longer length putter. I contacted Discount Golf about the issue & there was no quibble in replacing the putter. It took a few weeks whilst they sourced the correct length putter. I received it this week. I will use Discount Golfstor e for future golf equipment & will recommend them to friends
I placed an order with Discount Golf Store at 10.30am on 6 November and received the item the following day at 12.05pm. As well as e-mails to confirm receipt of order, I was informed by text to advise on what day and at what time my order would be delivered. Item ordered was just what I wanted.
Excellent customer service and delivery time schedules. Second time I have bought from them and would certainly not hesitate to use again.
I ordered a box of 12 golf balls. They arrived quickly but as soon as I held the packet I knew there was at least one ball missing as they moved backwards and forwards within the packet. Very disappointing, as I contacted Golf Discount to inform them and didn't even get a reply.
Since I wrote this review yesterday Golf Discount Store have acted rapidly. They have contacted me with an apology - it appears they cannot find my original email of complaint. In addition, they have promised to send another set of 12 golf balls. I have changed my opinion of this company and hope to use them again in the future.
Ordered a Callaway driver which turned out to have not been out of stock, but Discount Golf Store provided the next Callaway driver up a, 2013 model for the same price. Excellent customer service, with a delivery that arrived on time. Will look forward to doing further business with this Company.
If you order new shoes you dont expect to get a used one with grass under....
I just got an email from the company that they will send me a new pair of shoes.
Today i recived my new shoes for free!
They gave us an exact date but failed to deliver, no explanation so lost a full day waiting in and then it came the day after and had to be left with a neighbour. Website showed delayed at depot 08.30 but never got updated after that.
I bought clubs from discountgolfstore a while back, I received them quickly, they were exactly what I expected, and I got them for less than one third of what my local golf store wanted!
That is what I call a good buy!
I will most certainly buy from discountgolfstore when I buy new clubs next time!
I ordered items from Discount Golfstore having searched the net for the "SOLD OUT" items for some time. I purchased the items for my Dad for Christmas and paid £7.99 postage to ensure I received the item in time for Christmas.
Unfortunately, I did not receive the item until after Christmas, making me look like World's Worst Daughter. The items, I'm told are great, however so maybe I've redeemed myself after all.
Shame to pay such heavy postage costs when delivery isn't as described though...?
Easy ordering system, accurately processed with very prompt delivery. Kept informed by email . One of the best on-line shopping experiences I've had.
Put in an order , payment made, then contacted by company a few days later to say out of stock, it then took another few days for refund to be made, not very impressed......
That for your prompt reply, unfortunately the club you were looking for would never have been found, as it was actually a golf bag I had ordered. I don't think that orders should be processed if the actual item is out of stock...
I ordered my clubs on a Friday and paid for the Saturday morning delivery. Unfortunately it snowed on the Friday and the delivery company could not deliver. Discount golf store refunded me the postage with no problems and tracked the package for me as to when it would be redelivered. In a nutshell excellent customer service , excellent product choice and by far the best value for money on the Internet. Will 100% use again and recommend to anyone.
I purchased a pair of Nike Golf Shoes online on Sunday last week . On Monday I received an email to say they would be delivered the next day and also gave me the option to offer an alternative delivery location if I was not in. The shoes arrived, well packaged and were exactly what I ordered. I would definitely recommend and use this company again.
Ive still not received my goods so am not able to rate them, asked for this before goods delivered never a good sign.Was contacted immediately and recieved new order within 2 days,although still never received 1st order but the business was very apologetic in the main.
They were very helpful and knew their products.
I waited at home for half a day for my order to arrive only for the useless delivery driver to drive away with my parcel because he couldnt wait for 30 seconds for me to get down the stairs to let him in the door..
I rang DPD where I couldnt actually speak to anyone who could do anything about it (automated service) - so I rang discount golfstore, who told me they couldnt do anything about it and I would have to wait until the next day for it to be delivered..
As this wasnt an option - I had to drive all the way to the DPD depot at Chelmsford - 45 mins there and 45 mins back + fuel + wait for halfwit at DPD for 20 mins to find the parcel out the back.. all in all the whole process cost me a day of time
So overall I am very annoyed and disappointed with Discount Golfsore - They have lost a customer who would've potentially spent hundreds (even thousands ) of pounds there in the future
Top notch. Would highly recommend to anyone. Clubs arrived day after I ordered them.
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