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My opinion says it all.
Am writing this as an in-store customer so can't comment on their on-line service.
I came as a new customer looking to replace an ageing audiophile system with something even better but not more expensive. Both Tim and Chris could not have been more helpful, offering good practical advice and the loan of equipment - all of which I ended up buying.
At all times I was listened to and my needs understood.
Recommendations were well balanced and I ended up spending less than expected with better sound than I expected. I now have the sort of system I dreamed of having.
I no longer have that nagging doubt that I could have done better somewhere else. I would always go back to Divine Audio.
Full marks!
Went out of their way to help. Great to deal with.
Excellent seller, would definitely use again. Fast and prompt service.
I am still waiting some news and a date of delivery as soon as possible.
Happy with my purchase and would buy from here again. Only hitch is that communication after checkout could be clearer. Prices are good in comparison to some of their competitors.
Thank you!
This is my second order at Divine Audio. The service I got on my first order (Arcam irdock) was outstanding! A faulty product was exchanged twice without any trouble. My shipping cost for shipping back was refunded too the first time.
I particularly appreciated the phone call to ahead of dispatch regarding delivery options. The goods were promptly dispatched, expertly and well packaged they arrived a day earlier than guaranteed. This company is now a first choice when seeking audio equipment, based on their professional handling of my order.
very happy with the excellent service received
I found exactly what I wanted on the website, ordered it and it arrived speedily and was just as described.
I have used DA a few times now from cables to MM Carts, each time its fast delivery snd the items are of high quality.
2 weeks is too long delivery time.
No need to comment, Don't waste your time messing about searching others, Divine Audio has a Perfect service for all
Fast delivery, the item arrived in good condition.
The only odd thing about it was the tracking system. The link led to Royal Mail and told me tracking would only be available AFTER I received the item.
Maybe I'm just an ignorant foreigner but it doesn't sound quite logical ... but again, it's not really the sellers fault.
Thanks again!
There was an issue with a product and they manage it perfectely.
Thanks
divine audio....very good for France...fabien ( normandy )
To coin modern jargon the purchase was a flawless experience.
The new item arrived a day sooner than expected and was well packed to prevent any transit damage.
This was my first transaction with Divine Audio and i would have no hesitation in recommending them.Excellent friendly communication and a fast,professional setup for ordering and delivery.All in all a five star service,thankyou.
Cable came in just few days from GB to Norway. Really good comunication and really good packing.
My highest recomandation!
Great customer service and great product selection .
Easiest web purchase so far.
Fantastic thank you
If you want batteries, fast, try these guys!
asked for a 3.5 metre pair of tell q black speaker cables,they normally sold in 2/3/4/5 metre pairs took just under a week from ordering to receiving the cable ( which is excellent by the way) the communication was first class and i would recommend buying from this company which i will surely do again in the future,thanks for the great service
Items sent very quickly & good communication throughout. I would definitely use this company again.
Divine Audio only does what they can to fit the reqiurements of the customer.
I have to say i only bought a battery for my Tivoli pal so there wasnt a lot of room for divine to shine here! but saying that if memory serves it turned up very fast, was well packaged, it looks to me 100% authentic/official and I've had no problems with it thus far.
Polite, professional, courteous, prompt, outstanding value…..a pleasure to deal with in every respect!!
Sennheiser HD518 headphones are an amazing piece of kit (used with both Arcam Solo and iPod Classic)....thanks for the unbiased advice.
Many thanks to both Chris & Tim, it's nice to have my faith restored in shopping on the internet! Of the four companies I contacted (or in one case tried to contact but got no answer!) your professionalism put you streets ahead of competition!
I had a problem with delivery but the guys sorted it out immediately. Thank you, will definitely buy from Divine again and again. Great service.
02/19/12 I bought and paid for Pure i20 Universal iPod / iPhone Dock. 20/02/12 my purchase had already been sent to my address. Got a product of good quality - everything is fine! Excellent company, great vendors! I recommend!
Ordering the product was easy. It was a competitve price and it arrived safely when they said it would. What more could you want from on-line shopping?
I wasn't sure what I needed so I emailed Divine Audio for advice. I received back really good information very quickly and through numerous dialogues finalised on what I required which was delivered promptly.
Personally I value professional neutral advice with proven delivery record very highly and this exactly what Divine Audio provided.
in the begin of mounth i bought a 7mt speaker supra cables. the package was produce well. and delivered very fast.
thanks
Arrived in time and safe paccaging.
I have bought several things from Divine Audio, sometimes just via the website. They are knowledgeable, efficient and friendly.