DJkit.com reviews

DJkit.com reviews

Excellent
9.2
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Review by confirmed purchaser

very good more then happy

very helpful via phone came on time couldn't of asked for anything more thanks
Djkit.com

Reply from Djkit.com

thanks for leaving feedback on trustpilot Chris
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Review by confirmed purchaser

Absolutely brilliant !

Twice in two weeks I've ordered and got stuff at a decent price and super fast delivery ! I don't even look anywhere else now. Stored to my favorites ! Don't need to shop around any more.
Djkit.com

Reply from Djkit.com

great feedback Kevin - thank you
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Review by confirmed purchaser

Good service, shame about the power leads

I purchased 4 ADJ Mega Tri Par lamps. The delivery was excellent, but there was no power lead to connect the fixtures together. Each had a mains lead with 2 pin European connector.
Djkit.com

Reply from Djkit.com

Hi mark,please call us to arrange the delivery of the replacement cables
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Review by confirmed purchaser

Overall service was good, however the product I recieved was not the one advertised that i pordered.

I wanted to get 2 quality bags for my four ADJ mega tri bars. After research, the bag I decided to go for was manufactured by a company 'Arriba'.
After searching for the best price I decided to order my bags from DJkit as they offered free delivery with the order value.
The bays came very quickly but I was surprised not to find the' Arriba' logo, but a 'Accu-case' on the bags. Maybe they are the same company? I wasn't aware if so. The bags appear to be of a good quality so far, and so I am not overly concerned. However the image shown and the product names were not the ones listed.
Djkit.com

Reply from Djkit.com

Hi dominic, Arriba and accus-case are subsidury companies of American DJ, who recently decided to re-brand all arriba cases under the Accu-case branding,they are the exact same bags albiet with different labelling and are of the same high quality. hope that explains the details of the order.many thanks for letting us know
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Review by confirmed purchaser

Great sales and customer service

I purchased a flight case for my Numark Ns7ii.
When it arrived the ball corners on one side appear to be damaged but the outer box it arrived in was not. I contacted the dealer and they said they will send out another and collect the damage. The other arrived with a bang at my door with the courier, and asked me to sign. When he left I opened the box to find the side that the courier banged the box on the concrete was the side that was damaged. Rang the dealer again but this time request the courier not to bang the box on the floor otherwise the would be his 3rd damaged goods he's delivered to me. The manufacturer needs to pack their items with bubble pack n polystyrene to ensure it reaches it destination in one piece. Thanks DJKit for your good customer support.🌟🌟🌟🌟🌟
Djkit.com

Reply from Djkit.com

thanks Derrick for your honest review and feedback on our customer support,we have very little complainta about our couriers but appreciate all you did to get a quality service in the end and that you are now a happy customer
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Review by confirmed purchaser

Excellent

I needed extra lights last minute for a big event called these guys and not only did I get a great price next day they were here

Thank you
Djkit.com

Reply from Djkit.com

thanks for leaving feedback Paul
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Review by confirmed purchaser

Patronising staff

Wont shop here again
Djkit.com

Reply from Djkit.com

Hi Brian, it is standard practice at DJkit for our staff to telephone any customer who requests a different delivery address on their order, particularly if the item is requested to be sent to the other end of the country. Our staff do this in order to ensure the safety of your transaction and to protect you as our customer from incidents of fraud. We are sorry if this procedure was felt to complicate the purchase for you
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Review by confirmed purchaser

First choice for DJ gear!

Whenever I need anything to do with djing djkit are the first I go to. Everything I have got I have from djkit. Good prices, sales on other items when you're buying something. Just an all round easy site to browse through. They get in touch with you quick if you've got any questions and have rung me since a recent order to say everything is good and you're delivery wont be long. Top guys, a very good site I have and would recommend it to anyone. Easy 5 stars
Djkit.com

Reply from Djkit.com

thanks Rhys! we love 5 star reviews
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Review by confirmed purchaser

Top quality service

Great company great people with all the answers to yr questions. Fantastic delivery times, friendly and professional and would totally recommend using and will only use DJkit in future so much better than the competition.
Djkit.com

Reply from Djkit.com

brilliant feedback thanks!
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Review by confirmed purchaser

Brilliant

Great speedy service!
Djkit.com

Reply from Djkit.com

that's what we like to hear !
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Review by confirmed purchaser

Good customer service following stock problems

Tried to buy speakers that the website stated were in stock. But by the time they came to dispatch them on Monday (I had ordered them on Saturday) they weren't available as a pair. However, they did point me in the direction of another very good (and slightly cheaper pair) which I have to say I'm very happy with. Overall, a good service but marked down because of their stock management issues. They should be earmarking stock for placed orders rather than allowing things to be sold through other routes.
Djkit.com

Reply from Djkit.com

hi matt, glad to hear that you are happy with the new speakers and appreciate your honest feedback here on trustpilot
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Review by confirmed purchaser

Jim from the sales team provided a sales service that was second to none.

Jim the salesperson for DJKit.com was massively helpful and understanding of my payment situation. A lighting product that I was after was showing 'in stock' on the website but was actually physically 'out of stock'. He chased the manufacturer to find an estimated time of delivery to DJKit.com but couldn't pin down a definite time. However, he recommended a similar product that was just as effective and also saved me a few quid too. My order was handled very professionally and when I am in the market to purchase some more DJ equipment, DJKit.com will be my first call. Thanks again Jim, Grant Niblett, Manchester UK.
Djkit.com

Reply from Djkit.com

thanks Grant-passed on you lovely feedback to Jim !
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Review by confirmed purchaser

Excellent to deal with

Excellent to deal with and speedy delivery 5 stars
Djkit.com

Reply from Djkit.com

we love the star reviews! many thanks!
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Review by confirmed purchaser

Professional and courteous, fast and efficient.

I ordered three flight cases. All turned up exactly when they were supposed to, DPD couriers also excellent, unfortunately one case was faulty but this was replaced next day with no fuss at all. This company is brilliant, an example to all mail order stores.
Djkit.com

Reply from Djkit.com

thank you callum ! high praise indeed
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Review by confirmed purchaser

Awesome! Couldn't ask for better

Ordered a set of monitors, within two days they were here, and that was standard delivery. the M Audio AV30 is a superb product and the service I've received is top notch. Will definitely use DJ Kit again.
Djkit.com

Reply from Djkit.com

thanks for sharing your thoughts on the AV30 - be great if you could add a review on the product on the DJkit product page - thanks Andy !
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Review by confirmed purchaser

Rubbish Returns

I bought the neo neon LED party bar, I wanted to return it so i sent them a email two weeks later and no response, due to this i am having to try and sell this on ebay.
Djkit.com

Reply from Djkit.com

Hi aidan, our records show here that you have been in email contact with the returns department since the 20th of Feb as you responded to his email.He awaits the product to be returned in order to complete the returns process in full. If you need further support on the returns process please call us on 01635 780002 so we can advise you in person
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Review by confirmed purchaser

Always great products and fast delivery

Never let down
Djkit.com

Reply from Djkit.com

thanks Daniel - simple feedback but speak volumes!
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Review by confirmed purchaser

Good value and quick delivery

Goods as described. It was the best price even with delivery included. It arrived well packed and quickly (next day I think). Would recommend for pro dj service.
Djkit.com

Reply from Djkit.com

pro service we are indeed, many thanks Cosmic Rice
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Review by confirmed purchaser

Good laser product

Excellent service from DJ kit , would happily recommend from others to buy from.
Djkit.com

Reply from Djkit.com

thanks for your recommendations Simon
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Review by confirmed purchaser

Satisfactory.

Ordered and delivered promptly. Would have no problem dealing with djkit again.
Djkit.com

Reply from Djkit.com

look forward to your continued custom Roy -thanks for leaving feedback on trustpilot

Djkit.com Details

About this company

DJ Equipment, Buy in confidence in the UK & Europe from Djkit.com established 1999, Buy DJ Equipment, Decks, Mixers, Pioneer DJ, DJing Equipment. You can pay via Credit Card, Paypal and Google Checkout for dj equipment for sale. Unlike most other websites we h

Visit DJkit.com

Contact information

Write to: sales@djkit.com
Call us on: + 44 1635 780002
We live here: Unit B1 Shannon House, Hambridge Road
RG145SS Newbury
United Kingdom

Category

DJkit.com is ranked 38 out of 65 in the category

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