very helpful staff,
honest and open in a good way that is.
staff very good explaining of any issues ie waiting delivery and that they would contact me as soon as the equipment was dispatched and they kept to there word, very happy all in all
Quick efficient service - very helpful staff/customer service. They also use an excellent delivery company who keep you very well informed on when your delivery will be made. Highly recommend this company DJKit.
the young lady on the telephone was so very helpful i, did not have a big order and are not used to telephone ordering ,she knew exactly what i wanted sorted out payment for me (i dont do internet) it was late on in the day and had apparently missed that days posting (Not a problem ) but the following day my order arrived, what a company to deal with ,Yes the 5 stars say it , would recommend you to my friends
A little bit nervous about spending so much money with a company I've never heard off but rest assured the service delivery, everything about ordering from them has been outstanding. Cannot fault one bit highly recommended
Excellent competitive prices; what I always value most is the excellent friendly & professional customer service they always provide. Most recent communication was directly with James, seeking advice and then he efficiently arranged despatch of the goods purchased on the same day and were delivered the following day.
I ordered a sub bass unit. First unit arrived - not working at all.
A swap over was quickly agreed and arrived the next day. Unfortunately with a broken leg.
So a second swap over was arranged, with some extra cables thrown in to compensate for the aggro - very fair. Again the unit arrived damaged - and definitely damaged in transit as it had been checked by DJ kit before its dispatch.
So DJ kit agreed to once again check the unit before dispatch and to double box it as an extra precaution. Clearly the manufacturers packaging was not up to the job.
Fourth unit arrived next day - some minor damage to paintwork which I ended up accepting as just about tolerable. My feedback to them was that of a happy customer. They all worked very hard to rectify faults and they had to in turn seek compensation from their supplier for the inferior packaging causing the losses.
Superb company to do business with , friendly and helpful , wide range of quality products with seriously competitive pricing topped off by lightening dispatch . First class service , highly recommended and thank you
I received my goods within twenty-four hours of my online order.
Packing and shipping was first class.
I would definitely use again and would highly recommend.
I recently bought Alto professional PA system 15 tops and subs. The system is absolutely BRILLIANT. The sound from them is phenomenal. Glad to have bought these, can't praise them high enough.
Ordered my pioneer DJM-T1miixer, could t be more happier with it . Arrive at extract time I was told it would and was packaged like a tank. No damage to book. Easy payment and very good customer service. Got it on sale. I suggest you check out the sale section it's unbelievable, lots high end gear at lower than normal price. This company is brilliant 10/10 and will def be using them again and again.
Everything goes as well as expected each time I have dealt with DJkit, from website to delivery the service is very good and the products I have purchased have always been satisfactory.
I recently ordered a set of Stanton Groovemaster needles which came in a transparent display box. Picture displayed on web site as the stock item showed a pair of black and silver needles and said nothing of being available in other colour combinations, so I was disappointed to receive an all black set which don't anything like as nice as the advertised picture. The description and picture also shows the needles and being mounted on a special mount inside the transparent carry box, and again with much disappointment, this was not the case. The needles were packaged in cheap looking plastice which is by no means a special mounting for the product. At nearly £170, the lease I would expect is to receive the product as describe and displayed on the website. The only positive I can draw from it was that I only had to wait a day to receive my order. Apart from that I am pretty unhappy wit hthe service, definitely won't be ordering from them again.
I have used Djkit.com several times now and they have never let me down. Internet orders are easy and the communication is timely and informative. The after sales care is first rate.
I won't use anyone else if Djkit stock what I'm after
This is the first time that I have used DJkit.com for purchasing DJ equipment & thought that there service was excellent. There Website was so easy to use & you got great descriptions on each of there product lines. Nothing was no trouble as the sales team where so helpful & they kept you well informed of your order delivery.
I will say that there product range is very extensive & well up-to-date with modern technology/ I will continue to use DJ Kit for future orders, so keep up the good work guys.
Very pleased with the informed and efficient service I got at the stand at the Bpm event. The products purchased were shipped quickly and were delivered earlier than expected. All this and a discount too!! Happy days!
There customer service is very good i had a query and it was looked after very quick.
very happy Michael - Ireland thanks DJKIT.COM well done.
The order and delivery were excellent and they cannot be faulted on their service. The only minor issue is that the item I ordered was missing a part (laptop stand), I have e mailed the support e mail address twice and I am yet to receive a response. I do not wish to make a big issue and am willing to let DJ Kit resolve the problem at their own pace, but at least a recognition that they are dealing with it would help.
Nice people, Good Service, just wish they would resolve my issue!!!!!.
Needed some new lights quickly. ordered late sunday night and received the goods on the Tuesday. Excellent communications from the courier enabled me to plan my day around the delivery slot. prices were competitive so with good service I will be ordering again.
There seemed to be a problem with shipping my order, turned out they were waiting on stock for one item. Spoke to a really friendly customer services guy who sorted out the problem and got my order shipped next day for free.
Good website as the range is great. But beware as I've ordered 2 things that were processed but was not in stock. 1 was a Chauvet nimbus that got cancelled due to no stock however they continued advertising it for sale on eBay even after I told them about it. And a pioneer ddj sx I had to wait 3 weeks after the launch date even though I ordered the day they were announced. They didn't know enough about the shipments. Delivery should be next day as DJs usually need items ASAP. It's worth upping this part of the service as when I ordered my two spherions from DJ kit I also ordered 5 uplighters from phase one and 5 uplighters from get in the mix. Both these companies delivered next day. DJ Kit was 2 days later-very disappointing.
the headphones are purchased were recommended by a friend n im glad i chose them. worth every penny n the price was pretty good, postage was really quick aswell so overall perfect! many thanks
Ordered a Magma LP40 record bag on the Wednesday and delivered to my door on Friday by 10.00am by DPD (brilliant courier). You cannot say fairer than that, brilliant service and thoroughly recommended. Thank you DjKit (and DPD) you' ve made my weekend.
I was very satisfied with everything overall. Spending over a certain amount for a deal made the order even better. I was pleased with my next day delivery so I could use it ASAP.
I to a laser and smoke machine for a house party. Steve gave me great advise, gear turned up next day and everyone at the party thought it was amazing. Nobody coud believe he cheap t was too.
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