Dominos reviews

Dominos reviews

Low
4.6
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
403 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Shocked

Ordered at 10:20pm, called at 11, 11:20, 11:40 and 12:10am to finally be told the driver got lost and the shop was now shut. Not only that but even having waited an hour and 50 minutes to hear I was getting no food, and no means of getting any that night as I live in quite a rural area, I kept reserved on the phone as the lady dealing with my query was unapologetic, rude and and I lived in a difficult area. And no point did the driver or the lady at the shop call me to let me know the progress. Disgusted and left hungry. Thanks dominos.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Terrible

My delivery was half an hour late so my pizza and wings were freezing and rock solid by the time the driver got to my house, and on top of that it wasnt even my complete order, massive massive massive fail tonight
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

iPhone app is confusing but works!

I used to be a loyal Perfect Pizza customer, but they soon turned to sh!t. The opening of a local Domino's restaurant came to my rescue! Slightly overpriced (I usually use the £9.99 collection deal) but I cannot fault the Large Meateor - Same pizza, same great quality every time. Been using the iPhone app since I got my new phone and although it's a bit confusing when it prompts you to '+ add to order' as you're not sure if that means add extras to what you've already chosen... Turns out not - that's just what you have to do to get it to appear in your basket - I still love it! You can stay updated via the app on the progress of your order from start to finish so you can time the collection perfectly! Nice one Castle Brom! :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

No quarrels.

Get what I want and usually in good time. Only minor issue is it's quite pricey.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Hair with your combo, anyone?

Ordered a deal, got a pizza and combo, I told the man on the phone Im paying by card, the delivery guy didn't bring the machine, had to stand there with driver and call the shop to pay by phone, the machine in the shop wasnt working. Agreed to a callback later to pay, took food in, halfway through combo I spot a short dark hair stuck to some food. Felt sick. Phoned and complained. The guy didnt seem helpful and eventually offered to replace the combo. I don't actually want their food anymore but that was all he was willing to do. So I'm waiting for that to arrive and ill give the driver their hairy food back. Will NOT be ordering from the palmers green north London branch again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

tanmeet bhatia

hi this is tanmeet from warangal ,..i with my freinds have visited " dominos warangal " today...it was awesome eating the pizzas there...Mr.G.Mahesh(the staff member ) served us very delightfully and his way of communication with us was also exellent...he explained us very well about the menu....it was really awesome .....my number 8801806565
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Spammers

Give them your phone number and they will spam you with deals, without asking permission (or at least hiding it in smallprint)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

BAD SERVICE WOULD NOT RETURN EVERYTIME WE ORDER THEY ALWAYS MISS ITEMS FROM THE ORDER

EVERYTIME WE ORDER SOMETHING ALWAYS BAD HAPPENS THEY ALWAYS MISS ITEMS OFF THE ORDER YOU PHONE THEM BACK THEY BRING THE OTHER ITEMS 45 MINUTES LATER WHEN CLEARLY THE FOOD HAS BEEN EAT.
THIS HAS HAPPENED TO MANY TIMES WHY PAY FOR FOOD THAT YOU DONT ACTUALLY GET WE NOW GO TO PIZZA HUT AND HAVE NOT LOOKED BACK SINCE.
SO DOMINOS REVIEW 1/10 AND GIVING THEM A 1 SEEMS TO NICE.
BAD SERVICE BAD COMPANY THEY CLEARLY DO NOT UNDERSTAND HOW TO TAKE AN ORDER OVER THE PHONE OR ONLINE.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Mmmmmmmm

Was at work and my daughter wanted a dominos pizza. I wasn't keen because by the time I got home then ordered it would be 9ish before I got my pizza. However, I went online and discovered that I could pay via PayPal! I was delighted! It meant I could order the pizza before leaving work and not have to worry about being home in time to pay for it!

The pizza itself was delicious. I got one of the special offers which made it worthwhile, but if it wasn't for that then I wouldn't have paid the prices.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Brilliant pizza and a fast delivery

I ordered a pizza from Domino's and they said it would arrive in at least 20 minutes-- it actually arrived in 12! On top of the insanely fast delivery time, the pizza tasted great and with the deal I picked managed to feed my family for a good price.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

great service and great staff

We had placed a big order today for work colleagues and I must say we was very impressed with the service and customer care we received. Everything ordered was correct - no issues. I placed the order with a lovely guy called Gary at the Bolton Central shop - a big thank you to him to ensuring we got everything in the order - we will definitely be returning soon :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great service and pizza - Leyton(London) Branch

We were skeptical about trying Dominos as we always have been using Pizza Hut , but since Dominos were running a special offer we decided to try them by making an online purchase .

The process of using their online payment system was very easy to use and the ordering process was really easy . We received our pizza within half an hour and it was the best pizza we have had for a long time . We had a New Yorker & an Extravaganza large pizza .

The only mishap of the night is that they brought us a normal coke instead of a diet coke as we had ordered .

With so many outlets I can believe that some are better than others and hope that every one of them can follow the example of service we have received from the Leyton branch .
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

More than made up for their mistakes last time - very impressed with Garry and the team and Bolton Central!!

After a less than satisfactory service the last time we ordered, the Bolton Central store surpassed themselves with our most recent order and I would struggle to find fault with even the smallest aspect. After being provided with a large discount as an apology, we also received further money off and some free items were thrown in for good measure. They updated us by phone as to how the order was progressing and could not have done more us. Thank you Garry and the team, you have truly regained my trust and I shall continue to sing your praises to everyone I know! Well done guys!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

SHOCKING WAITED 2+ HOURS TO GET A PIZZA

CRAP CRAP CRAP !!! WAITED ALMOST 3 HOURS FOR A PIZZA FROM THE BOLTON Dominos. SORT IT OUT !!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great pizza, overpriced though.

Very nice pizza, can't really find better that deliver to my house. Large Meteor cannot be beaten, Very fast delivery service (Sometimes takes only 20 minutes after order being placed).

Big problem is, without a 50% code the pizza's are a ridiculos price. Even with a 50% off they are verging on expensive, so i only order on tuesdays or when a 50% off code is available.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Overpriced and cold

Ordered two pizzas last night, 40 minutes late, little cheese. Thank god for the microwave. Overpriced, asdas buy your own much tastier. Won't be buying dominos again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Horrible Pizzas!!! As Dry As The Sahara!!!

I had a Delivery From Domino's Pizza Tonight And Thought The Price Was Awful And The Menu Very Confusing.It Definitely Lacked Tomato Sauce And I thought It Was Dry!!! And I have Had Better Pizza From A Frozen Aisle In Iceland However The Delivery Time Was Very Quick. Also After the Digestion process I am Starting to have Bowel Issues!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Awful! Such a confusing menu system!

The employees are very rude and miserable. I was pretty much conned as they overcharged me when I got to the shop. On top of that, the pizza tasted awful, the pizzas that you get from Iceland for £2 were nicer! Next time I want a take away pizza, I will be ordering off Just Eat as they are nicer and better value.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Brilliant! Best Pizza company around

I've been a customer of Dominos for many years and I've always found them to be exceptional. My local store (Bordon, Hampshire) are always courteous and keen to ensure I receive the best deals at the time. Delivery is pretty good (sometimes a little later than I'd like). Even went out of their way to give my daughter a balloon when we placed an order in shop last year.

Great customer service Dominos!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Couldn't be bothered to deliver....

Well first of all they couldn't understand anything on the phone, background noise apparently, then also short of drivers so would only take my order if i collect.... people who have small children in the house can't collect at 7pm, sort it out Dominos!!!

Is Dominos your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

Dominos Details

About this company

Go to Domino's pizza, order pizza online, wait for the pizza delivery.

Visit Dominos

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.