The house has a number of sliding doors the bottom "giide" being of plasic/nylon. With age these are starting to fail. I thought that it might be difficult to obtain replacements.
Certainly the big UK DIY stores had nothing. I found Doorstuff (amongst others) searching the internet but their site gave much clearer descriptions of the parts.
It was a very small orded but the "jiffybag" arrive faster than expected and the parts fit and, being metal, will last much longer. I have kept the website under "favorites" as who knows when the top gear might give out
On first look the finish is good but you soon find out that they are not made with any quality control present in the manufacture in place. The first problem was the holes drilled in the tube had not been debarred so the threaded bungs would not go in. Another problem was the clamping was such that they would noy clamp on 8mm glass, so both the black nylon and the stainless had to be altered, then the bungs which go in the tube would not go in because it was seamed and so the bungs had to be altered.
The last two problems I've got is while one door is smooth in operation the other rattle in operation I think there is a lot play in one of the bearings and last the diameter of one of the rollers rides on the fixing clamp.
Apart from this there not bad.
Pleased with delivery and goods, only sent incorrect rebate kit for the lock that I ordered. Having reported it to Doorstuff they said they would ring straight back but they didn't had to contact them myself. Finally they agreed and that they would send me part F.O.C. Did receive new part but it didn't fit. In the end had to source it from elsewhere.
Sliding door gear exactly as described sales person knew exactly what I required and delivery very prompt. One thing missing was dimensions of set up to enable door sizing to be easily calculated. Had to make mock up of door head to get dimensions this was complicated because rollers articulate on bracket also centres for tracks on base. Time for builder could be saved with more detail. Otherwise great company and will not hesitate to use them again. Ian Suffolk
As always, I have had a great experience with my order from Dorrstuff. From making the order to delivery is just so easy, you get the right advice when you ask and the whole process is as you would like to expect, NO HASSLES. I will be using them again when I need to.
My first buy from these people,over the phone.
They understood me well and servered me the right product in the first go.I was impressed as the product I bought was electrical and I was buying it for my electrician and I had no back ground knowledge.
Will use them again,anytime.
A good site with lots of stuff - but excessive delivery charges to remote mainland locations. Tripled the delivery charge just for a door catch and some hinges - more than 1/3 of the total order value - even though Parcelforce make no extra charge.
Fast excellent service, backed up by helpful knowledgeable staff
I ordered replacement sliding door gear. Everything arrived within 24 hours in perfect condition. Using the easy to follow installation instructions I had no problems installing the new sliding gear. I can't recommend then highly enough.
My comunications with Doorstuff were excellent and their advice the best I have had, this lead me to buying a heavey duty door closer which has worked really well. I would strong;y recommend them for their expertise and service.
I sent for two fire door push bars. Very reasonably priced, good quality and delivered as arranged. Couldn't give me delivery time so we arranged an alternative address nearby in case I was out. The courier company followed the arrangement to the letter and I received my products promptly.
Will use again and recommend no problem.
Found just what i needed for my custom sliding door project, unfortunately one part damaged in transit - reported the problem and a replacement was provided by return of post with no quibble. Great service, would use again without hesitation.
Once the unit was fit to the door it took a while to get the closing settings correct.The instructions cover different types of door closure and as they were in the German language it took time to understand them. I eventually worked out which of the adjustment screws did what by watching an instruction video on youtube. The door closure has now been in place for about a month and so far it is working well. The delivery was excellent and arrived within a couple of days.
I have ordered from Doorstuff on 2 occasions and my orders both arrived the next day.....AMAZING!! Extremely efficient to deal with and very helpful on the 'phone too!! Would definately use this company again and would have no hesitation recommending Doorstuff to friends!!
Very helpful advice pre-sale. Rapid despatch of goods.
Helpful and friendly - would recommend and buy again
I wanted a door opener/closer for a shop we do business with. All was done on the internet and the order was a product on offer, and ordered late in the day. It arrived the day after, so full marks for delivery service.The product was as expected, although the install instructions could have been clearer! I will be using doorstuff again for specialised products.
Our builder coped perfectly well with all the equipment and it is up and running. Thanks.
After years of pleading, asking, shouting about doors left open I found the ideal thing. A small, discreet 'closer'. This company have saved my sanity, professional service, quick delivery and a quality item. It works perfectly and I love it - sad but true!!
During the afternoon I discussed the range of products with sales staff to determine the most suitable for my application and the selected item arrived on my doorstep the following morning!
Excellent service and the perfect product.
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