A full range of products that interested me, with specific solutions for the design I wished to create. My self build house now has a 2.000m square glas door with laminated silk interlayer, fully operating on kit supplied by doorstuff. Thank you.
I was fitting a set of doors that slide back into a false wall system. The item I ordered from Doorstuff didn't seem to be available from any other website and so I paid what I considered to be pretty high P&P for something that didn't have any weight or substance and fitted into a standard size envelope (I think the P&P cost nearly as much as the item I bought). Unfortunately, although there wasn't anything wrong with the item it didn't actually do anything or make a significant difference to the door system (which is probably why no-one else seems to sell it). Expensive mistake but not Doorstuff's fault.
i'M HAVING AN EXTENTION DONE AND IN AN ADDITIONAL BEDROOM IS AN EN SUITE. THE CONTRACTOR ASKED, 'WHAT SIDE WOULD YOU LIKE THE DOOR HANGING'. HAVING SEEN THE OPTIONS, ALL SEEMED OBTRUSIVE AND TOOK UP SPACE SO I DECIDED TO GO ON LINE FOR FOLDING/SLIDING DOORS AND FOUND DOORSTUFF. A
QUICK WORD WITH CONTRACTOR AND IT WAS AGREED HE COULD FIT A POCKET DOOR INTO THE STUDDING. BACK
ON COMPUTER I ORDERED A POCKET DOOR, PAID BY DEBIT CARD AND PLACED THE ORDER AT 15.30. THE NEXT MORNING BEFORE 08.00 IT WAS DELIVERED, 200 MILES FROM THEIR DEPOT. THATS WHAT I CALL SERVICE, SUPERB.
I LATER MADE ANOTHER ORDER FOR A POCKET DOOR, SAME RESULT. NEXT DAY DELIVERY JUST AFTER 08.00 AND
THROUGH SEVERAL INCHES OF SNOW. I AM NOW LIVING IN THE EXTENSION AND WHAT A DIFFERENCE THESE POCKET DOORS MADE. A REAL SPACE SAVER. THANK YOU ALL AT ''DOORSTUFF Ltd''
extremely helpful and especially as i was unsure as to exactly which accessories i needed for my sliding door system i had to phone for assistance.
the lady could not have been any better and put my items on order/hold while i went back to the property i was building the wardrobe in to check dimensions.
delivery was on the day stated
all round the service was faultless
The house has a number of sliding doors the bottom "giide" being of plasic/nylon. With age these are starting to fail. I thought that it might be difficult to obtain replacements.
Certainly the big UK DIY stores had nothing. I found Doorstuff (amongst others) searching the internet but their site gave much clearer descriptions of the parts.
It was a very small orded but the "jiffybag" arrive faster than expected and the parts fit and, being metal, will last much longer. I have kept the website under "favorites" as who knows when the top gear might give out
On first look the finish is good but you soon find out that they are not made with any quality control present in the manufacture in place. The first problem was the holes drilled in the tube had not been debarred so the threaded bungs would not go in. Another problem was the clamping was such that they would noy clamp on 8mm glass, so both the black nylon and the stainless had to be altered, then the bungs which go in the tube would not go in because it was seamed and so the bungs had to be altered.
The last two problems I've got is while one door is smooth in operation the other rattle in operation I think there is a lot play in one of the bearings and last the diameter of one of the rollers rides on the fixing clamp.
Apart from this there not bad.
Pleased with delivery and goods, only sent incorrect rebate kit for the lock that I ordered. Having reported it to Doorstuff they said they would ring straight back but they didn't had to contact them myself. Finally they agreed and that they would send me part F.O.C. Did receive new part but it didn't fit. In the end had to source it from elsewhere.
Sliding door gear exactly as described sales person knew exactly what I required and delivery very prompt. One thing missing was dimensions of set up to enable door sizing to be easily calculated. Had to make mock up of door head to get dimensions this was complicated because rollers articulate on bracket also centres for tracks on base. Time for builder could be saved with more detail. Otherwise great company and will not hesitate to use them again. Ian Suffolk
As always, I have had a great experience with my order from Dorrstuff. From making the order to delivery is just so easy, you get the right advice when you ask and the whole process is as you would like to expect, NO HASSLES. I will be using them again when I need to.
My first buy from these people,over the phone.
They understood me well and servered me the right product in the first go.I was impressed as the product I bought was electrical and I was buying it for my electrician and I had no back ground knowledge.
Will use them again,anytime.
A good site with lots of stuff - but excessive delivery charges to remote mainland locations. Tripled the delivery charge just for a door catch and some hinges - more than 1/3 of the total order value - even though Parcelforce make no extra charge.
Fast excellent service, backed up by helpful knowledgeable staff
I ordered replacement sliding door gear. Everything arrived within 24 hours in perfect condition. Using the easy to follow installation instructions I had no problems installing the new sliding gear. I can't recommend then highly enough.
My comunications with Doorstuff were excellent and their advice the best I have had, this lead me to buying a heavey duty door closer which has worked really well. I would strong;y recommend them for their expertise and service.
I sent for two fire door push bars. Very reasonably priced, good quality and delivered as arranged. Couldn't give me delivery time so we arranged an alternative address nearby in case I was out. The courier company followed the arrangement to the letter and I received my products promptly.
Will use again and recommend no problem.
Found just what i needed for my custom sliding door project, unfortunately one part damaged in transit - reported the problem and a replacement was provided by return of post with no quibble. Great service, would use again without hesitation.
Once the unit was fit to the door it took a while to get the closing settings correct.The instructions cover different types of door closure and as they were in the German language it took time to understand them. I eventually worked out which of the adjustment screws did what by watching an instruction video on youtube. The door closure has now been in place for about a month and so far it is working well. The delivery was excellent and arrived within a couple of days.
I have ordered from Doorstuff on 2 occasions and my orders both arrived the next day.....AMAZING!! Extremely efficient to deal with and very helpful on the 'phone too!! Would definately use this company again and would have no hesitation recommending Doorstuff to friends!!
Very helpful advice pre-sale. Rapid despatch of goods.
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