Totally up front about puchases you get what you pay for.
I recently used this company for the first time for the Bruce Springsteen concert at Wembley. I had great seats and feel they are clear on their website and telephone about the facts that tickets are not face value. I was happy with the amount I paid for good seats as stated on website. Tickets only arrive 7 days before concert so got a little nervous but they arrived the day after the email advising me they had been despatched. Will definitely use this company again.