Great service...I hope!
I booked tickets in September 2013 for the Lee Evans Monster tour for November 2014. The tickets have arrived today - we've been upgraded free of charge to the row in front which is great, but the tickets are in a different name. They have assured me this is normal as they buy from a ticket agent and that the tickets are just scanned when we arrive but I have not seen any comments about this in any other reviews so I am a little anxious! Fingers crossed for November!