Great from start to finish.
These support boxes are just the job to stop draughts coming through ceiling lights, I have used these on two referbishments and would now always recommend them to restore integrity of ceilings, delivery was fast and items well packaged and ill certainly be getting some more
I used Downlights Direct because of there good product range and I needed good quality LED's for a new build. I had some knowledge of dimming and the driver type required but their advice was very reassuring that I had chosen the right products.
Needed phone call for assistance with clarification of specification - prompt delivery.
Needed to change bulbs (LED) to obtain correct lighting needs - very helpful and bulbs returned credited without any problems
I've recently had lighting upgraded and needed a downlight suitable for a shallow ceiling void; found Downlights Direct by chance, excellent advice from customer service. I purchased Elan LED Fire Rated Adjustable; very happy with the light...looks greats.
The double pole isolating pull switch I ordered arrived very quickly, the postage was a bit steep but I couldn't find the item anywhere else so very happy with my purchase and the service received.
Exceptionally prompt service delivered next day, an unexpected bonus given the timing of my online order. Well packaged, delivered intact, accurate contents.
My first order was a single unit to test a new downlight for compatibility: now successfully fitted! Repeat business assured!
Website was easy to use, new LED downlighters ordered and arrived within a few days well packaged , undamaged and were fitted quickly . Old downlighters consigned to bin after years of flickering, overheating, replacement and bulb changing !!
The website is very easy to navigate, provides clear, informative advice and the service is excellent. A query was resolved within and hour and the delivery was within one working day. A standard to judges others by. I'll be back
I ordered some down lighters & replacements lamps for my son's kitchen & hallway to replace some existing abused lights. They were delivered next day but unfortunately due to an error on my son's part they would not fit the existing apertures. A phone call to Downlighters Direct was met with a very positive response. I was able to return the originals for full credit & the correct sized replacements were delivered next day. Excellent service all round.
I ordered some LED downlights from this company. As time was an issue, I was advised on alternative in-stock products to replace those out of stock in my original order. Good communication and prompt delivery.
I placed my order for downlighters and LED bulbs and everything arrived in time for my electrician's booked date to install them. Beautifully packed. Only one small problem, one of the LED bulbs didn't work, but it was replaced promptly on return of the faulty bulb.
These 6W 40deg. Philips Dimmable GU10 LED lamps were ordered from the "Downlights Direct" website and arrived almost the next day. They were well packaged and, as described, they fitted exactly into the existing lamp housings to replace the Silvania GU10 halogen spotlamps we had been using - Excellent service and delivery.
Not many new lights that fit the larger holes in teh ceiling required by downlights from the 1980s. This fits the requirement. Arrived on time and well package. Now just to install it!
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