DPD UK reviewed by

17 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

A courier that is unable to deliver

Do not use this courier service.

They stick your parcel in a depot or on a van and do not deliver it. We have chased for over 2 weeks. Guess what? They conveniently don't issue a telephone number, other than for a recorded message. You can chase them for weeks and they will not deliver and not respond.

Eventually they called us to say the driver couldn't find our house. We live on a straight, main road, with houses in number sequence order!

A complete waste of time.
    DPD UK
    TrustScore 5.7 / 10
    3,025 Reviews

    Reply from DPD UK

    Hi ATW, Bristol,
    I'm sorry that you had problems with your recent delivery. Do you require any assistance in getting the matter resolved? Please send an email with your parcel reference number and a phone number to socialmedia@dpd.co.uk and I'll look into this for you.
    Kind regards,
    Bobby.
    Comment (?)