Well after reading sooo many reviews I was slightly concerned. Yesterday I ordered next day delivery from new look, after a bit of hard work getting the tracking up (new look use a number starting MC so can't put into normal dpd tracker, but eventually got there) saw my order was out for delivery, time between 9:56-10:56. Checked again in half hour and it was brought forward an hour which was great as I have things to be getting on with. So with a new time 8:56-9:56 sat watching tv the fore bell goes at 9:02 and there's a happy delivery man in the rain with my parcel!! Brilliant!! Now I also ordered some flowers yesterday from serenata to go to my boyfriends mum, asking for delivery before noon, these are still at depot but I'm hoping after my first good experience my next will be 5stars as well!!
Well I must say second delivery of the day and within the hour timescale again!! Brilliant service can't fault and the flowers are gorgeous too!!
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I'm glad you were pleased with our service! I think being able to know when the delivery will happen instead of having to wait in all day is a really cool idea :) If you have any questions please feel free to email us at email@example.com - I hope your boyfriend's mum enjoys her flowers!