DPD UK reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Delivery? NOT

These people have the nerve to "lose" an order of £581.84! The package was "delivered" while I was at work. I live alone so there was no-one to receive it. However, miracles can happen when it comes to DPD! Because not only did they say that they delivered it, they actually signed for it themselves! Incredibly, the website that sent the item via DPD was equally as bad and refused to provide a refund which of course I did get through my credit card.
Isn't it great being a delivery guy? You can go to people's places and if they're not in you can just sign for it yourselves and take it home! Or at least that's what DPD seem to think...
1
Dunk Lamont found this review useful
    DPD UK
    TrustScore 5.7 / 10
    3,029 Reviews

    Reply from DPD UK

    Hi Danae,

    If your parcel was signed for by someone you didn't authorise you should contact us at socialmedia@dpd.co.uk immediately so that we can investigate and retrieve it for you. I'm sorry that this has happened. Also, if you cannot receive the parcel at home why not arrange to have it delivered to your workplace?

    Thanks,

    Richard.
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