DPD UK reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Will my parcel be delivered this time?

My parcel was supposed to be delivered Saturday between 9.50 and 10.50 by Richard so I made sure I was in. This time slot came and went. I checked the online tracking details to find that the driver had left a calling card but there wasn't one anywhere! My parcel was now back at the depot! Anyway I rescheduled for it to be delivered on Tuesday 30th. I have my fingers crossed.
    DPD UK
    TrustScore 5.7 / 10
    3,030 Reviews

    Reply from DPD UK

    Hi Liz,

    I'm very sorry to hear this. Having looked into this, I see that the driver had a problem gaining access to your flat. As you say, our systems indicate that your parcel will be re-delivered tomorrow (you should again receive a message telling you your one hour window in the morning). Our driver has also been asked to get in touch if he/she has any issues accessing your flat.

    Please email socialmedia@dpd.co.uk if you encounter any issues, and one of the team will be happy to assist.

    Kind regards,

    Comment (?)