On time in full 3 times on the trot - fantastic service!
I have had 3 deliveries from DPD in the last month or so and each one has been superb. The first 2 were delivered on time as per the email notification and the third delivery was due to arrive at an inconvenient time so I requested it be delivered to a neighbour. It was delivered to the neighbour on time and then I got another email indicated where it had been delivered. What fantastic service, tracking ability and customer interacation. I will admit that the first time I saw the delivery time slot of an hour I was dubious since so many delivery companies make you wait in for hours on end, but not DPD - one hour to wait - fantastic! I thought for the first delivery I was just "lucky". But 3 out of 3 on time as promised (including a delivery to a neighbour) - well that's 10 out of 10 for me! I have recomended DPD to friends and will continue to do so.
To reply as a company, please log in to your business account.