This afternoon we had a delivery from a courier that refused to move the consignment 8ft further down the hall to a safer area for our primary school pupils. He shouted at the female member of staff who asked that he leave them in this more secure area and refused to give his name. Only when a male member of staff approached would he agree to move half of the boxes with his trolley while the male member of staff moved the rest by hand. He still would not give his name. His intimidation and harassment of our female member of staff caused her to go home in tears. I would never use this company again.
To reply as a company, please log in to your business account.
Thanks for getting in touch. We take comments of this nature very seriously. Could you please email firstname.lastname@example.org with a contact number, in order for a member of our customer services team to give you a call to discuss.