DPD UK reviewed by

Brighton, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

awful

i ordered an item to be delivered today (7th of May) have checked the website and it says the parcel has been delivered, however when i checked with my porter he had no parcel and no calling card either. so now i am left with no idea and no options on what to do. its impossible to actually speak to someone from DPD, and i cant even contact the local depot to see if it is there.
will not be using DPD in the future and will be telling all frinds and family not to as well. absoloutly terrible customer service.
    DPD UK
    TrustScore 5.7 / 10
    3,030 Reviews

    Reply from DPD UK

    Hi Chris,

    Please be assured that I have logged your details with our customer services team, and I have asked them to contact you with a view to resolving this.

    Please don't hesitate to email me if you need any extra information or assistance - socialmedia@dpd.co.uk

    Kind regards,

    Bobby.
    Comment (?)