I live in a secure gated area why this cowboy company could not leave on my doorstep or with 1 of 10 neighbours is beyond me. I rang them and they have said its been returned after 4 days (but they included the bank holiday when no one works) is this company real or a joke. Waste of space.
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Sorry to hear about this. Can you please email email@example.com with your contact phone number, and I'll arrange for a member of our customer services team to call you with a view to sorting this out.