DPD UK reviewed by

2 Reviews

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Here's hoping DPD never start delivering transplant organs

....we're sorry but there wasn't enough space on the truck for the donor organ so we left it at the hub. It will be delivered as soon as we can be bothered!

So what's my issue? My next day delivery parcel arriving 4 days after ordering despite being despatched on May 9th. What excuse did DPD come up with? They ran out of space on the truck so the parcel of parts for my 8 week old baby's pram sat in the hub, sorry, should that be "sortation facility", for 3 days....lucky parcel. Not so lucky 8 week old who didn't get to enjoy the weekend outside in his pram!
    DPD UK
    TrustScore 5.7 / 10
    3,028 Reviews

    Reply from DPD UK

    Hi there,

    Please accept my apologies for the delay. Because the parcel was sent on a Next Day service, when we missed the scheduled delivery on the Friday, it rolled over to the next working day, which was Monday in this case. I'm very sorry for any inconvenience this caused.

    Feel free to contact me at socialmedia@dpd.co.uk if you need any assistance.

    Kind regards,

    Bobby.
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