DPD UK reviewed by

Ascot, GB

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

DPD - couriers of invisible parcels!!

I ordered a pair of running shoes & paid extra for next day delivery to my work address. I still haven't received the parcel and when I have queried this via the seller, they have advised that DPD apparently delivered at 2.15 on the 8th May and the parcel was signed for by me. I sit by reception and was in all afternoon and didn't sign for anything because nothing was delivered!! No-one else in the office (and it is a small office) signed for anything either and they were aware I was expecting a parcel. I am now in the process of trying to get a copy of the alleged 'signature' and will be looking at our office CCTV to see if we can see this 'invisible courier with the invisible parcel'. DPD - completely rubbish!!
    DPD UK
    TrustScore 5.7 / 10
    3,028 Reviews

    Reply from DPD UK

    Hi Owain,

    Can you please email socialmedia@dpd.co.uk with your contact phone number, and I'll get this looked into for you before someone gives you a call with more details.

    Kind regards,

    Bobby.
    Comment (?)