DPD UK reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Contact DPD from Canada


I have received a notification via e-mail with the parcel number. The tracking says it is in the local depot in Canada as of May 10. But where is this local depot exactly? The tracking shows that my postal code has been misspelled. Your website provides phone numbers for customer services, but non of them can be reached from Canada!!!
This is my fourth attempt to contact DPD by the way. They previous three (via e-mail) have never been answered.
Please help. I need to get this parcel before May 17.
    DPD UK
    TrustScore 5.7 / 10
    3,030 Reviews

    Reply from DPD UK

    Hi Maria,

    Thanks for getting in touch.

    According to our tracking information, delivery was attempted twice, but no one was home.

    I see that the parcel was eventually delivered on 16 May - is everything now okay? Please email me at socialmedia@dpd.co.uk if you need any information or assistance.

    Kind regards,

    Comment (?)