DPD UK reviewed by

Källby, SE

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars


Somehow, for some reason they changed my postcode, so here I am, 10 days after expected delivery still waiting for my package. Company I ordered from has my correct postcode (the one I entered) and I had to call the Swedish postal service myself to try and straighten things out. Hopefully I'll get my stuff before I go abroad on holiday, if ever. There is still no explanation as to how my postcode was randomly changed to a faulty one.
    DPD UK
    TrustScore 5.7 / 10
    3,030 Reviews

    Reply from DPD UK

    Hi Ricky,

    Please be advised that we never amend address details without being expressly instructed by the sender. If your address details are incorrect, this is not because anyone at DPD has changed them.

    Please be assured that I have logged your issue with our customer services team, and I have asked them to contact you with further details.

    Kind regards,

    Comment (?)