DPD UK reviewed by

Coventry, GB

3 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Decided to refund as not delivered.

After promising a delivery slot for yesterday and staying in, tracking said they couldn't find my address, even though POSTCODE WAS CLEARLY ON IT!!! I'm not out in the sticks, just 3 miles from City Centre, and 1 mile from M6 ! Phoned up company that I ordered from, they said would be here today, stayed in, so phoned them up again, then she said tomorrow, so have cancelled my order. Not acceptable, very angry.
    DPD UK
    TrustScore 5.7 / 10
    3,028 Reviews

    Reply from DPD UK

    Hi Angela,

    I'm really sorry to hear that this was your experience :(

    If you wish to discuss any aspect of the service in more detail, just drop a quick note to socialmedia@dpd.co.uk and include your phone number, parcel number and a brief synopsis of your issue.

    Kind regards,

    Comment (?)