DPD UK reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

A total waste of time and a Whole Day - again!!

Paid £18 for Express Premium delivery- tracking advised parcel on van with Christine driving and would be delivered 0700 - 20.00 today. Stayed in all day, rang Croydon depot as time was getting on and guess what -- no one answers!!
I will not be ordering from any site that uses DPD or Yodel - I need the parcel by Monday - if not I lose my best Client!
Once again DPD is not capable of telling their customers the truth or speaking directly to them with real time information!
    DPD UK
    TrustScore 5.7 / 10
    3,032 Reviews

    Reply from DPD UK

    Hi Annette,

    I'm sorry for the issues you encountered with your delivery. :(

    I understand you spoke with one of our customer service agents and you received your parcel on Monday, I hope everything is okay now?

    Please don't hesitate to email us should you require any further assistance.

    Kind regards,

    Bobby.
    Comment (?)