DPD UK reviewed by

Glenrothes, GB

1 Reviews

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Never again!

Received a text giving me delivery date confirmation and several options to reply so I replied option 1 to have it delivered to a neighbour as no one would be in mine for most of the day. Receive an email and a text message saying delivery has been delayed as no one was in to sign for the parcel. Why would the deliver to my address when I arranged for it to be delivered to a neighbour? Simple instructions can't be followed shocking service won't be using dpd again
Death Dealer found this review useful
    DPD UK
    TrustScore 5.7 / 10
    3,042 Reviews

    Reply from DPD UK

    Hi Daniel,

    Please accept my apologies for the delay, and for any inconvenience caused. Having looked into this, I see the parcel is out for delivery today, set to be delivered between 13:35 & 14:35.

    If you need any assistance whatsoever, please email socialmedia@dpd.co.uk with a phone number, your parcel number and a brief summary, and a customer service agent will be happy to assist.

    Kind regards,

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