DPD UK reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Claim items delivered when in fact they are not!

This company are not to be trusted. I waited in all day for a very valuable item to be delivered then checked the tracking number that stated it had been delivered and signed for when in fact nothing has arrived and I have checked with neighbours and nothing! DPD just washed their hands and said I have to contact seller to initiate an investigation. Would not give me a depot number for me to check. I am left now worried that either the driver has stolen it or has just given it to some stranger. THIS IS APPALLING AND I WOULD NEVER USE OR RECOMMEND THEM AGAIN.
1
Death Dealer found this review useful
    DPD UK
    TrustScore 5.7 / 10
    3,035 Reviews

    Reply from DPD UK

    Hi Clare,

    Sorry to hear about this. Please be assured that I have logged your details with our customer services team, and they will contact you as soon as possible with a view to resolving this issue.

    You can email socialmedia@dpd.co.uk if you need any additional assistance.

    Kind regards,

    Bobby.
    Comment (?)