Claim items delivered when in fact they are not!
found useful by 1 person
This company are not to be trusted. I waited in all day for a very valuable item to be delivered then checked the tracking number that stated it had been delivered and signed for when in fact nothing has arrived and I have checked with neighbours and nothing! DPD just washed their hands and said I have to contact seller to initiate an investigation. Would not give me a depot number for me to check. I am left now worried that either the driver has stolen it or has just given it to some stranger. THIS IS APPALLING AND I WOULD NEVER USE OR RECOMMEND THEM AGAIN.