Got the delivery, but the predict service and costumer care are terrible.
I paid for the next day delivery, so I got a text message saying that my parcel would be delivered between 13:52-14:52, so the basic, I stayed at home waiting for it's delivery. After 16 I tried to contact those guys to see what happened to my parcel, so Frankie told me this: "Hi, I have looked at the delivery and spoken to the driver and he does not have the parcel on his van.". So this worried me a little, I asked a few more questions to this guys and got no reply, he simply started to ignore me. I also sent a mail on the makeitright, at 18:05. I got no reply of this email aswell but, luckily I got my parcel at 18:40. Isn't the best courrier experience I had, I could've easily waited a bit more and be less worried if the Frankie guy hadn't said that my parcel wasn't with the driver.