It actually arrived when they said it would! I received a text and an email at 8:26 stating that my phone would be delivered by Frank between 9:04 and 10:04. I was also offered the option of delivery to a neighbour or on another day and was able to track the location of it so knew exactly when to expect it to arrive. No waiting in from 7 am to 8 am and then being informed that delivery had failed because there had been no one at home to accept the package as happened with another courier company. The service couldn't be better.
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