I did not buy from dreams as I cancelled my order. The reasons are the salesman lied to me, the sales person, male was rude when rung to query order, the customer care team were very difficult to get hold off and the refund I demanded back was only given, after three phone calls, under threat of trading standards office and a court case. Never again
I am sorry that you were unhappy with your experience, I can see that following your request to cancel we did so and reimbursed you the following day. With regards to the service in store I can only apologise if there has been any confusion and we will certainly feed this back.