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1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Damage to our property

We had brilliant service in the shop and a timely delivery, when the bed head was unpackaged we realised there was damage to the headboard

We were able to get this change with little trouble - staff were very helpful and sorted out a convenient time slot

When the second headboard was delivered, the men though very nice have made two chips in our walls. Not happy

A good and polite customer service but more care needs to be taken
Mr Luke found this review useful
    TrustScore 8.5 / 10
    3,094 Reviews

    Reply from Dreams

    Dear Miss Jeffery,

    I am sorry that your re-delivery did not go as well a you had hoped, if you would like to discuss this further please email customerservices@dreams.co.uk with Trustpilot as the header and we would be more than happy to help.

    Kind regards,

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