Reply from www.dress-for-less.com
[REPLY]
- Reviews (45)
- Samsi
- 1 Review
There is room for improvement.
You display current design however the quality of cotton with some of your items are poor considering the price. Again, your description of leather is wrong and misleading.
- Nadeem
- 1 Review
Quality service and very good prices
I do recommend dress for less to everyone because the service is very good and prices are very good .
- ROBERT ROBERTSON
- 3 Reviews
Disappointing finish to suit jacket
I ordered a pin stripe anthracite suit in a size 42 tall but unfortunately proved to be the wrong fit. The suit was immaculately finished and incredible value at £135.60.
When size 44 tall became available I purchased it but was disappointed with some of the detailing. The centre vent to the jacket which displayed such a wonderful piece of tailoring in the first suit was shoddily finished with the lining badly rucked or bagged. I employed a local tailor to carry out the remedial work and the jacket is now wearable.
Zeno B shoes were a great success , very smart with a sharp contemporary design.
- andrew marshal
- 2 Reviews
Love this shop.
I found this internet shop by accident while searching on google.I have ordered a couple of times now and the clothes are lovely with a quick delivery.
- Rosalind
- 3 Reviews
Lots of choice at great prices and with excellent service
Lots of choice at great prices and with excellent service
- Paula
- 1 Review
No enough sizes
Unfortunately I have gain weight and now and can no fine my size
- Zuzana
- 1 Review
- Mecia
- 1 Review
- Bernadette Ferrarin
- 1 Review
Where is my refund
I am currently still waiting for a refund on a dress I recently returned, this being the second return due to the fact first dress dispatched was the wrong size.
The other times in my order where satisfactory.
I think to improve the service returns should be free of charge, I have currently spent nearly £10.00 returning two dresses, the first being returned through no fault of mine
- Ghislain
- 1 Review
we send back the item for refund but even now the money is not been deposited in to my account so not happy
and please make sure you send back my pepe jeans
- IanF
- 2 Reviews
- Donna Sweeney
- 3 Reviews
Dress for Less is a Fantastic Site
Best place for great clothes at brilliant prices
- Jermine
- 1 Review
Easy
Great site, everything easy to view. Super offers available and affordable
Wish there were more designers the company used and sizing and style fully explained. Overall a good experience
- Larisa
- 1 Review
Great prices, recommend to friends!!!
Nice stock, great prices, great shipping service!!
- David
- 1 Review
Great prices and delivery but lack of stock can be a frustration
I buy all my boxer shorts for DFL.. Best boxers anywhere I believe. Website delivery and packing all excellent.
My only reservation is that my size (XL) if often unavailable.
If stock were available I would buy more
- Michaela
- 1 Review
Excellent online shop with designer labels at fantastic prices. LOVE IT!!!!!!!!!!
I'd been looking for good quality jeans as I needed a couple of new pairs. I've always purchased either Miss Sixty or Killah, as they're always a fantastic fit. Normally I'd purchase these Jeans in Sales both online and High street., Being as it is financially at the present time, moneys tight and even in the sales Miss Sixty and Killah prices were still pretty high. So I searched the internet, compared prices etc. and then stumbled across Dress for Less and I was in heaven, all the great brands at unbelievable and affordable prices. I ordered 4 pairs of Killah Jeans because I've put on weight after giving up smoking, I ordered 1 pair of size 29 & 30 and 2 pair of size 32. The 32 fit beautifully, jeans weren't seconds, all were in perfect condition and packaged well, they also arrived very quickly. Only 1 tiny downfall was the 2 pairs of jeans I sent back, All the items arrived in a box and had to be sent back in original packaging, so the box itself was quite heavy and only had 2 pairs of jeans inside but it cost me £8.50 to send back (sent with tracking, in case they were lost in post) so this would put me off if it was something I had to do regularly but as it not, it was a one off. Overall I will continue to buy products from Dress for Less.
- Carole
- 1 Review
Speedy service
Service excellent, items as described will definitely order from you again.
- Waneska
- 1 Review
Well.. I thing is not to bad . But I didn't had luck I bought pepper jeans jacket and was not good quality ..
Maybe . I'm not sure if I go to buy again ..
- Agnieszka
- 1 Review
Amazing !!!
The website is amazing, easy to find what you looking for. I have tried everything before I got to dress-for-less and finally bought my jeans for amazing value. Delivery was also amazing - fast and on time. Thanks a lot, dress-for-less!!!
- Rachel
- 1 Review
Clothes not great quality, sizes not as described, return postage expensive.
I am not impressed with the quality of your clothing. I bought a cardigan, which has already lost it's shape after one wash and a top which seems to get bigger when I dance/exercise in it.
I returned 2 of my 4 items because they were too big. Generally, I found the sizing information on your website to be incorrect. It suggested that I buy a size 12, even though I am a size 10. Sticking to size 10 would have been more accurate for me.
The instructions for returning items said to use original packaging. I took this to mean the box they came in. The box was so large, that postage cost me close to £10 to return my items, therefore making a huge dent into the refund I got.
Overall, not impressed at all and I will not be shopping at Dress For Less again.
- Customer
- 3 Reviews
Brilliant!
I've bought loads of clothes from Dress For Less and they are always really good value, great brands and the items always arrive promptly! One of my favourite online shops! * U *
- Keem
- 2 Reviews
- Olusoji
- 1 Review
Good Product but Poor Delivery network
I sent you a mail, complained about my difficulty to receive my order, I have got no reply from your end up till now. Your delivery agent did not come to my house at all but said online that package delivered, I have to call everywhere before I knew where my packages was and I went there to pick my stuff up. It happened one after the other, 2times.
- Kama
- 2 Reviews
Not a good service and clothes of average quality. Never going to use them again
First, dress for less chard you for shipment irrespective on the size of the order and also for return shipment. Quite unusual!
Second, after I paid with my credit card through secure SSL connection (when I was asked to input my personal password and one time code from the bank) I got an email from the provider saying that they are going to charge a nominal amount to my credit card, I have to report it to them and only after that they are going to process my order. This was the first time ever experience when I am getting another manual check though I paid through SSL connection. When I tried to explain to them that this is really not something I would like to spend my time on I got a flat "we are going to cancel your order". I agreed to check-up then and of course passed it.
Third, when the items arrived all of them were of such a low quality that I returned everything but one item (also of low quality but at least looking nice).
Lesson learned: never use them again!
- Angelika
- 1 Review
Quick service, goods bought are pretty good
The service and goods are pretty good! The negative point is - any returns or exchange - you have to pay extra, even though you already paid for delivery. That's shame! Most companies - 98% are providing free return/exchange policy. So, to be honest, I will be looking for alternative shops.
- Yvonne Jehenson
- 2 Reviews
Professional, competent, and customer-friendly
I made a mistake with my first order for Pepe Jeans--I ordered a size too small.
The personnel at Dress-For-Less spent 20 minutes on the telephone advising me of the different size rankings among UK, US, European, and German clothiers. A young lady by the name of Devi was especially helpful. I intend to order further clothes from so professional and helpful an institution, and would not hesitate to recommend Dress-For-Less to friends after my positive experience with their personnel. Thank you.
- Costan
- 1 Review
- Moutia
- 1 Review
need more customer service improvemement
the customer service is too inprofessional.selling returns for the price of new items.received my item without boxes or wrap.
- Magdalena
- 1 Review
Great value, great quality and a fantastic customer service.
I can not really add anymore. the customer service person Devi Scheffer-Boichorst
was exceptionally professional and helpful with my exchange. She kept me informed and added a personal touch to automated messages I normally receive from other online companies. Great delivery, within stated dates, no fuss return policy and once again - customer service that reassured me I was dealing with a genuine and customer orientated company. My only suggestion would be - please revamp your site. It look outdated, a bot chaotic and messy. The clothes are great and could gain more visibility if they were display in more progressive format (have a look at www.cocosa.com). Apart from that, all happy. Thank you!
Magda
- Evgenia Petkova
- 1 Review
Outstanding service, high quality, fast delivery
It was a pleasant surprise to find out this site - great prises, latest trends, quality articles. Will shop again definitely! :) Highly reccomend to everyone!
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- Oliver Jenner
- Ramsgate, US
- 2 Reviews
Good quality goods, fast dispatch.
Great quality goods. no complaints other than a minimum order asked for (not high though).
Fast dispatch too.
- Samantha
- 1 Review
give me the option to filter!!!
I really like the choice and more importantly the prices at dress for less and visit the website perhaps once a month. I would probably visit more often IF i was given a choice to filter my search. I know they offer the option to search for a designer but what about price, colour and size (the size filter is a bit limited with s/m, m/l, etc not 12, 14 and shoe size). It is the hassle of having to look through all the pages that puts me off shopping more often with DFL.
- Alan Brindley
- 2 Reviews
Clothes have good description - get right size first time.
It can be difficult to get the right size by ordering through post. Site gives proper description - I like slim fit, low rise for jeans etc. and this information is given. There is a lot of choice but narrowing down to what you want is easy.
Would like a filter tab for jean size 30/34 etc and for jean rise. Also for tops - slim fit. A selection for hoodies would be useful.
Items are genuine manufacture and come reasonably quickly using standard delivery. I have not used return service, but looks easy with UK address.
I have never regretted a purchase and the prices are good especially if you sign up to email service.
- Christopher
- 1 Review
wasted time and money.
I purchased a t-shirt for my wife as they were the only place I found to have this particular item she wanted. I waited approximately 2weeks to be informed through email that I was being refunded to my PayPal address minus delivery charges for an item that was not dispatched to begin with raising my own curiosity as to why not a full refund? Will not ever use this place for anything again.
- Matthew
- 1 Review
Poor communication when chasing my purchase
I purchased a product and still have yet to receive it. I have received a full refund, but only after I had to email and ask where my delivery was on 3 seperate occasions. On two occasions I got a response, but I had to constantly chase. No update was given to me. The delivery seems to be lost.
I have no problem being patient and waiting, but only if I am given a constant update of what is being done to fulfil my delivery.
The intial 'up to 5 working days' delivery window turned into over a month without my purchase.
- Lena
- 1 Review
Pay for your own return
I bought amazing shoes but were hurting my feet, so I send them back.
Because they were worse over £50 I had to pay £11 to send them back! Ouch!
After that I had to wait 2 weeks for a refund! And not the postage refund!
Never again!!!!!
- Elena
- 2 Reviews
Quick delivery, great service and items!
Quick delivery, great service and items! Will shop again, thank you!
- Nicola
- 1 Review
still waitig
Wrong size blouse returned. Still waiting weeks later for replacement - or even update.
- Sara
- 2 Reviews
Fabulous service to match my fabulous boots!
Great item at a great price. Order and delivery were smooth and speedy. Highly recommended!
- Simon
- Basingstoke, GB
- 2 Reviews
Excellent - Fast Delivery
Bought some items on Offer , Fast turnaround , Excelle nt!
dress-for-less Outlet
Your n°1 fashion outlet
Europe's leading fashion online outlet. Great offers and delivery worldwide. At dress-for-less we offer the best fashion brands with great discounts. Up to -70% off retail price and more than 13.000 articles available for men and women. You can find international brands such as Diesel, Replay, Miss Sixty and Pepe Jeans and much more!
Top Service
You can contact our customer service via e-mail or telephone number from Monday to Friday 9:00h to 18:00h. You will be attended by high professionals willing to help you any time.
Same-day delivery
All orders placed before 18:00h will be shipped the same day.
Everything available
All products and sizes in our shop are available and ready to be ordered by our customers. More than 13.000 articles available in stock. We update our shop every day with new arrivals.
Who are we?
Dress-for-less is a fashion online shop where you can find hundreds of big fashion brands at reduced prices. Up to 70% discount, great promotions every week and new articles available every day. Our mission is to offer the best fashion brands at the best prices!
Visit www.dress-for-less.com
Contact us
65451 Kelsterbach
Germany
Category
www.dress-for-less.com is ranked 60 out of 64 in the category Fashion Accessories
www.dress-for-less.com is ranked 446 out of 556 in the category Categories Clothes & Fashion
www.dress-for-less.com is ranked 63 out of 85 in the category Shoes
