Reply from drinkstuff.com
[REPLY]
- Reviews (19)
- Mrs Jane Cosslett
- 1 Review
- Mrs Dorothy Armstrong
- 1 Review
Brilliant.Just what we wanted
Bought this wall mounted bottlr opener to fit to the front bumper of the Land Rover so that when we are wild camping we can still open our cold beers without having to search for a bottle opener. Fiys perfectly. I bet they didn't think of this use when they made it !!!
- Ms kim winzar
- 1 Review
- Matt
- 1 Review
Great prices and good range of products but awkward website
Very pleased with all the bargains but login and the using the shopping cart was very buggy. Took me quite a while to sort my order out and even then I did not get a confirmation email so was not sure my order had gone through. Would use again but would be nice if the website was a better experience.
- Dr John Lewis
- 1 Review
HIP FLASK - MORE A CASK
WELL MADE AND BEAUTIFULLY FINISHED - VERY PROMPTLY DELIVERED - SUCH EXCELLENT SERVICE. THANK YOU.
- Mrs Tracey-Jo Simpson
- 1 Review
perfect party preparations!!
I found this localish company in order to supply "glassware" for my husband's 50th brithday in August - always best to prepare ahead - all glasses arrived intact apart from 1!! which was great since I had order over 150 in total!!
Many thanks and look forward to raising a glass with them in the summer
- Mrs Wendy Gilyott-Brown
- 1 Review
BRILLIANT SERVICE!
Very pleasing to deal with. Customer service is brilliant in every way. Used them a couple of times now and would certainly go back to them again.
- Mrs Mary Woodbine
- 1 Review
- Mr Andrew Clayton
- 1 Review
Great company to deal with
Top quality items, fast delivery, well packaged, great after sales support.
- C Larkin
- 1 Review
Efficient delivery service on Irish Coffee set
I ordered the 4-glass Irish coffee making set. It all arrived intact. The glasses were a bit dusty but otherwise fine. Good strong glass which survives the dishwasher.
- Miss Deborah Phillips
- 2 Reviews
Excellent and efficient service
The service offered is excellent, easy to order on line and a very quick delivery service.
- Diane Harrison
- 2 Reviews
FANTASTIC MARTINI GLASSES AND VERY REASONABLE!!!
i GOT 6 MARTINI GLASSES WHICH WERE VERY WELL PACKAGED AND THEY ARE GREAT QUALITY AND SIZE AND EXTREMELY WELL PRICED AND THE DELIVERY WAS REALLY QUICK. WOULD RECOMMEND THEM
- Mrs Jennifer Purdie
- 1 Review
exactly as described. well packaged, fast delivery
I would definitely recommend this package. It came exactly as described and the quality of the items is great. Very pleased!
- Jennifer Brixey
- 1 Review
First Class
Item as described, prompt delivery and excellent customer services. Thank you for your efforts. Well done, will order again!
- Mrs victoria currie
- 1 Review
OMG brilliant and fantastic delivery
I placed the order solely on the delivery time. Was amazed at speed of delivery and the communication regarding delivery. The quality of the items ordered were far superior than expected. Due to the very low cost I expected the items to be of low quality. Very pleasantly surprised. Great quality. Will use site in future and cannot recommend enough.
- Harry
- 1 Review
Very good website / delivery/ product - thanks
Easy website, excellent delivery with DPD for additional cost so that you can choose day of delivery and be given one hour slot - good beer glasses (compostable ones) - thanks
- Nisha Taylor
- 2 Reviews
Horrendous purchase eperience
Having ordered my partners Christmas present- a chamagne stand and bucket beginning of Dec 2012 I did not receive it until Mid Feb 2013 when the website said it would only take a few days. The bucket was delivered mid Jan, the stand mid Feb...dammaged and useable so had to be sent back. The delivery dates kept changing right until the day of delivery. The company never once contacted me to inform me of any of the delays and I had to constantly chase them. Absolute jokers, would definately not recommend for Birthday gifts etc as can take months, and then it will probably be broken.
Reply from drinkstuff.com
Thank you for your review. We are very sorry for the series of errors that occurred with your order. Unfortunately, at the time of order we were having some technical issues, which we may stress is very rare. The stock wasn't available to dispatch and we we were unable to retrieve your details to contact you. We agree that your shopping experience was worsened by further delays with our suppliers to get the stock in, and then receiving damaged goods. We can only apologise and assure you that such errors are few and far between. You can see this from our many other reviews. We hope that you will give us another chance in the future.
Best regards,
Drinkstuff Customer Service
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- Freya Wilkinson
- Felixstowe, GB
- 2 Reviews
Great fast delivery and prices
I have been looking for some dimple pint glasses and came across the drinkstuff.com site and was very pleased to find a deal on 4 of them! They arrived very quickly and were packaged very well being as they were fragile! would look on this site again if I needed anything regarding drinking!
- Derek
- 5 Reviews
Stagg do success
I bought some "novelties" for a stagg do on the Thurs (16:24) and they arrived the next day (with a 16:30 cut off that's not bad!).
Ball and Chain
Beer googles
have bought from them previously and the service has always been the same.
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